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775000 $ per day
...OVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams RESPONSIBILITIES: • Overall... ...for supporting the sales process by assisting with development of sales material, quotes, demos and tours • Responsible for...- ...Philippines-based clinical support outsourcing company serving the US healthcare market. With multiple office sites and a rapidly expanding workforce, Xillium is committed to delivering high-quality operational support to its clients and employees. The Workforce Operations...
775000 $ per day
...closely with DevOps to automate deployments and maintain CI/CD pipelines. Provide technical guidance and best practices for API development and AI integration. Monitor API usage and generate analytics reports for stakeholders. Troubleshoot and resolve API-related...- ...2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within... ...operations. 2. Workforce Analyst Team Management & Development ~ Directly manage, coach, and develop a team of Workforce Analysts...
- ...Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business... ...dynamically. Drive continuous improvement initiatives to optimize workforce performance and service delivery. Proactively identify...
- Workforce Analyst Position Description Job Summary This document outlines the framework for establishing a structured Workforce Management (WFM) function within the call center. The objective is to ensure accurate forecasting, efficient scheduling, real time adherence...
- ...without any back subjects Required Experience: ~ Minimum 2 years of BPO Team Lead or Assistant Manager experience under the Workforce Management function. Responsibilities: Develops, updates, and optimizes the Capacity Plan to effectively meet staffing,...
- ...The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and Operations...
- ...WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is...
- ...helping clients transform how work gets done through data-led workforce strategy, operating model redesign, and technology modernization... ...Support portfolio planning, revenue tracking, and pipeline development within the Instinct practice. Sales Enablement & Client Growth...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...Strategic workforce leadership. Define and execute the multi-property workforce planning and optimization strategy, operating model, governance framework, service standards and annual roadmap in line with Solaire's business priorities. Business partnership. Partner...
- ...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where... ...package! #BetterwithSSG Opportunities for professional development and career growth. Join a vibrant and inclusive workplace culture...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...businesses with distributed professionals, managing the full lifecycle from sourcing to training and deployment. Role Overview As Workforce Staffing Manager, you will own and build the end-to-end hiring engine - scaling high-volume recruitment while designing the...
775000 $ per day
...frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant Role Overview The UKG Pro Scheduling and Forecasting Consultant is...- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind...
- ...providers. With multiple office sites and a strong emphasis on staff development and training, Xillium is committed to fostering a culture of... ...in shaping the quality and growth trajectory of our billable workforce. Reporting to the Director of Workforce Strategy, you will...
- ...Workforce Sourcing Specialist Location: Pasig City Work Setup: Onsite Work Schedule: Day Shift Job Summary The... ...operations through strategic candidate sourcing and talent pipeline development. This role plays a key role in identifying qualified...
- Workforce Analyst Position Description As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload,...
- ...Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training specific to WFM tools and capabilities, capacity planning). Forecasting volume and utilizing the forecasted data to create optimized employee schedules and seat...
- ...About the Role As Workforce Analyst for Project Nectar, you will be the data-driven force behind how our night shift runs at our Cavite facility. Working alongside our Supervisors and Annotators, you will use real-time performance data and forecasted demand to...
- ...About the Role We are seeking a strategic and results-driven leader to head our Workforce Management and Business Planning function. This role will be responsible for overseeing enterprise-wide forecasting, capacity planning, workforce optimization, business analytics...
775000 $ per day
...The Strategy & Consulting Global Network Song Practice | Workforce Management Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Customer,...- ...Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role As a Global Workforce Management (WFM) Specialist , you will play a critical role ensuring that all our patient-supporting teams — including clinical support...
- ...Come join our team, make a real contribution, and help shape the future of video consumption. Your mission This is a Sales Development Representative role, and it is the engine room of how we build pipeline. You will own the top of the funnel end to end:...
- ...Head of Workforce Management Location: Pasig City Work Setup: Onsite Work Schedule: Monday to Friday | Morning Shift Job Summary The Head of Workforce Management is responsible for leading workforce planning, scheduling, and staffing operations...
- ...Role Overview We are seeking an experienced People & Culture Development Manager to lead workforce development, organizational effectiveness, and people capability-building initiatives within a high-growth, remote-first organization. This role focuses on strengthening...Remote job
- ...People Services & Workforce Operations Manager Location: Ortigas Work Setup: Onsite Schedule: Monday to Friday | Morning Shift Job Summary The People Services & Workforce Operations Manager is responsible for leading employee support services and...