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- ...with the best ~900 promotions given each year ~2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE As the Director of Workforce Management , you will lead and manage the Workforce Management Team, overseeing global support operations for internal...
- ...Workforce Management Director (APAC) – Dialer & Workforce Strategy Focus We're looking for an exceptional Workforce Management Director to lead our APAC WFM organization and drive end-to-end workforce optimization across forecasting, scheduling, staffing, and real...
- ...professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLL's global operations platform, delivering... ...manage WFM tools and systems. You will report to the Senior Director, who leads the Workforce Management (WFM) program and...
- ...goals and operational efficiency targets. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop and deliver accurate annual, monthly and weekly forecasts for...
- Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Workforce Specialist for our Awesome CX by Transcom Davao site. This role will focus on creating/implementations/communication/recommending/maintaining forecasting, staffing...
- ...Senior Associate Process Specialist (WFM / RTA) – Alabang Are you ready to make an impact Join as a Workforce Management - Senior Associate and jumpstart your career! Qualifications: ~ Bachelor's degree graduate, any field. ~3 years of WFM experience, preferably...
- ...business to build an understanding of business need in the short and longer term. Including, but not limited to: BA Workforce Planners GEC Directors Project Managers, Account Leads and Arcadis Way Project Managers Business Leaders in country BA Pursuit...
- ...Workforce Coordinator – Digital Health Aspen Medical is seeking a highly organised Workforce Coordinator to support the recruitment, onboarding, deployment, and off-boarding of clinical and non-clinical project teams What you'll do: Coordinate end-to-end recruitment...
- ...Job Overview The resource capacity planner is a workforce management role that is mainly responsible is to analyze, recommend and articulate staffing recommendations to operations heads through the evaluation of key drivers, such as AHT, attrition, shrinkage, occupancy...
- ...About the Role As a Workforce Scheduler, you will carry out workforce planning and logistics for Marine Operations. Follow operational guidelines and directives from Marine Operations and department leadership. Responsibilities Schedules crew assignments...
- ...will be confirmed by your hiring manager. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor’s in business, data science, or related field preferred. Expert in Microsoft Office (Excel, PowerPoint)...
- ...to solve challenges, create opportunities and discover new possibilities for the communities we live in. Role Overview The Workforce Planner is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that...
- ...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing historical data, trends and seasonality to forecast staffing needs accurately and ensuring our business operations are supported by optimal levels. As a...
- Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III will assist in monitoring, reviewing, and analyzing the University's workforce complement vis-à-vis employee capabilities, organization capacities, market/industry...
- ...welcome your unique contributions If so, let's start the conversation. Iron Mountain is seeking a detail-oriented and organized Workforce Administration Specialist to join our Workforce Administration (WFA) team. In this role, you will be responsible for ensuring...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...plans, including contingencies. Shared resources supporting the Command Center must attend functional meetings, complete Train-the-Workforce sessions, and meet Workforce Analyst requirements. Principle Accountabilities (Key Result Areas) Responsible for supporting...
- ...As a Manager Workforce Management, you oversee the operational success of the Workforce Management team. You enable efficient workforce planning, execution, and continuous improvement across all WFM functions to support organizational goals. You manage the performance...
- ...As a Workforce Management Real-Time Analyst (RTA) , you will be responsible for ensuring the optimal utilization of resources to meet the demands of our business operations. Your primary focus will be on real-time monitoring, analysis, and coordination of workforce activities...
- ...time monitoring and management of staffing levels and adjusting as necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business...
- ...goals and operational efficiency targets. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop and deliver accurate annual, monthly and weekly forecasts for...
- ...surveillance structures and services. Job Summary: The Project Director, STRIDES Philippines leads and directs implementation of the U... ...TEXT]. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional...
- ...WE'RE HIRING WORKFORCE MANAGER Do you enjoy balancing staffing needs with data‑driven reporting Iron Mountain is looking for a WFM & MIS Lead to manage workforce planning and reporting for our operations. About the Role The WFM & MIS Lead will oversee scheduling...
- ...inspires managers and teams across the organization to motivate, engage, and bring teams together. Leads a diverse and inclusive workforce, creates and hires diverse teams, and fosters an inclusive working environment via well-established inclusive behaviors. Develops...
- ...JOB MANDATE The Workforce Management Officer is responsible in providing workforce management support to Customer Contact Center's businesses for transaction volume forecasting, manpower scheduling, and real-time monitoring of service levels, call trend, average handle...
- ...Job Summary: The Retail Director is responsible for leading the strategic direction, operational execution, and overall performance... ...innovation. Drive succession planning, talent development, and workforce optimization. Qualifications: Bachelor's degree in...
- ...Position: Workforce Analyst Number of hours: 40 Hrs/week Schedule: TBD Develop and maintain accurate forecasting models to predict call volume, staffing needs, and workload distribution. Create and manage schedules to ensure optimal coverage and adherence...
- ...and influencing strategic initiatives. Be part of a culture that celebrates excellence and innovation. Job Summary As a Workforce Team Leader within Chase Travel, you will lead a team of Workforce Specialists to deliver outstanding service and operational efficiency...
- What You'll Do Own the Talent Journey Ensure smooth onboarding, accurate documentation, and compliance Manage contract extensions, rate changes, and offboarding with precision Deliver VIP-Level Service Act as a trusted advisor for clients and contractors ...
- ...with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount...