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- ...opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to... ...Organizational Setting and Reporting Relationship The position of Workforce Planning Officer is assigned to the Strategic Workforce Unit (...
- ...Description Overview of the job You will be part of the Time & Workforce Management (TWFM) IT Engineering team responsible for... ...manager is preferred Demonstrated experience in software design, development and coding in various languages (C#, Java, Java Script,...
- ...Role Supervisor, Workforce Main Objectives and Duties Call Center Roster / QFN Database Ensures meeting clients' requirements in terms of distribution and scheduling Informs everyone concerned of any changes Client Communication Initiates constant calibration...
- ...We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal...
- ...Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment of new or modified reporting methods and procedures to...
- ...Overview The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasting, scheduling and...
- ...to solve challenges, create opportunities and discover new possibilities for the communities we live in. Role Overview The Workforce Planner is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that...
- ...forecast reliability. Champion best-in-class WFM practices for scalability and efficiency. Team Development: Mentor WFM analysts and schedulers; build a high-performing workforce planning team. Foster a culture of data-driven decision-making and operational excellence....
- ...with trusted financial services that transcend borders. You will: Provide weekly coaching performance reviews and development plans for Workforce Schedulers. Foster a high-performance culture focused on continuous improvement accountability and collaboration....
- ...Role: Workforce Assistant Manager Location: Manila Mode: Work from Office Job Responsibilities (Manager WFM) - Responsible to manage c apacity Planning, Scheduling, Forecasting, Real Time Management, and Reporting To coordinate with operations and various...
- The Responsibilities: Create reports on historical call volume, handle time and operating performance Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement...
- ...Job Summary We are seeking an experienced Dayforce Workforce Management (WFM) Specialist with strong Australia payroll and workforce management knowledge. This role focuses on configuring, supporting, and optimizing Dayforce WFM solutions, with particular emphasis on...
- ...role serves as the technical Subject Matter Expert (SME) for the Workforce Management (WFM) platform ensuring its optimal configuration... ...- As a highly skilled specialist contributes to the development of concepts and techniques. Completes complex tasks in creative...
- ...to drive efficiency, growth, and sustainability for its partners worldwide. Role Description This on-site and full-time Workforce Management Team Lead role is based in Metro Manila. Responsibilities include overseeing workforce management processes such as scheduling...
- ...intervals scenario modeling and sensitivity analysis. Cross-Functional Leadership Lead cross-functional forecasting reviews with Workforce Finance Analytics ML Product and Operations. Challenge assumptions constructively and introduce data-driven checks and balances...
- ...Engaging activities and recognition programs * Strong learning and development plans for your career growth * Positive work culture that... ...hundreds of industry awards What is your mission? The Global Workforce Management (WFM) Lead at TDCX is responsible for defining and...
- ...we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLLs global operations platform delivering services from capability centers in India the Philippines China...
- ...About The Team The Workforce Partnerships & Governance Lead is responsible for managing outsourced warehouse manpower across multiple agencies. This role ensures strong agency partnerships, operational accountability, commercial governance, and compliance with labor...
- ...supported. Unlock opportunities for career advancement and skill development. Make your mark by driving impactful results and influencing... ...excellence and innovation. Job Summary As a Workforce Team Leader within Chase Travel you will lead a team of Workforce...
- ...using innovative tech and creative & lateral thinking The Workforce Management Specialist is responsible for delivering accurate... ...and insights to stakeholders Continuous Learning and Development: Show commitment to staying updated with industry trends, advancements...
- ...managing teams including hiring performance management and employee development. Preferred Qualifications: Highly organized with strong... ...our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an...
- ...Analytics Proposed rank: Assistant Director Sub Function: Workforce Insights (Global Consulting) Reports to: Consulting Workforce... ...effectiveness. The role has a strong understanding of capacity planning development and implementation of workforce plans (long-term and short-...
- The Responsibilities: Manage the global seat allocation for agents Consolidation of data across all programs Analyzes gathered data and ensures utmost accuracy Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting...
- ...with its overall business objectives. This involves analysing workforce trends applying the latest HR strategy long-term workforce planning... ...enhancement - Foster a culture of continuous learning and development - Manage project timelines and deliverables effectively -...
- ...QUALITY AND WORKFORCE SPECIALIST Job Type: Full Time-Individual Contributor Location: Goway Manila Reporting to : QA Manager... ...clear performance expectations and develop action plans and development strategies to improve individual and overall call quality. #...
- ...planet. Join us and make a difference too! Job Title: Business Development Manager, Product Certification Location: Philippines, with... ...I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we...
- ...multiple sites with tactical and strategic interventions. Talent Development: Coach analysts and coordinators to build decision-making... ...At least five years in a global contact center with three in Workforce Management. Bachelors in business data science or related...
- ...thermal and transmission infrastructure – is currently looking for Development Director to join and lead our office in Manila, Philippines.... ...where everyone feels respected and heard. A diverse workforce allows CIP Terra Technologies to achieve results through different...
- ...Sales Development Representative (SDR) Wing a fast-growing tech-powered platform that's revolutionizing the way businesses scale with... ...an obsession with client success, we're building the #1 remote workforce solution for companies worldwide . What You'll Be Doing...
- ...AI-driven processes, and an obsession with client success, we're building the world's leading remote workforce solution for companies everywhere. Sales Development Representative (SDR) What You'll Be Doing Partner closely with Account Executives (AEs) to move deals...