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- ...call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data and distribute reports (e.g., call volumes, AHT,... ...Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism...
- ...degree or equivalent experience ~3+ years of experience in workforce management (WFM) supporting call centers or back office operations... ...Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism...
- ...Work Arrangement: Work from home Department: Workforce Management Position Summary The WFM Enablement Specialist ensures the reliability, scalability, and continuous improvement of workforce optimization and contact center platforms. This role administers WFO...Remote job
- ...call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data and distribute reports (e.g., call volumes, AHT,... ...Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism...
- The Responsibilities: Create reports on historical call volume, handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement...
- ...Salesforce Development Consultant Qualifications: Bachelor's Degree in Computer Science or a related field, along with a proven track record of delivering impactful data-driven solutions. Expert proficiency in Salesforce Development. Experience/skill on...
- ...incorporating seasonal trends, marketing drivers, and volume patterns. Analyze data and recommend improvements to enhance efficiency and workforce performance. Lead and motivate the team to exceed department goals while ensuring adherence to company policies. Handle...
transcosmos Asia Philippines Inc.
Metro Manila2 days ago - ...Role Level: Sales Development Specialist Schedule: Full-time, Remote Join Solver for Long-Term Career Growth Build a long-term career with a global, industry-leading technology company. Solver is a leading cloud-based extended financial planning & analysis...
- ...ability to do so Job Qualifications ~4+ years of experience in workforce management (WFM) supporting call centers or back office... ...Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism Opportunity...
Optum
Metro Manila2 days ago - ...Workforce Management Director (APAC) – Dialer & Workforce Strategy Focus We're looking for an exceptional Workforce Management Director to lead our APAC WFM organization and drive end-to-end workforce optimization across forecasting, scheduling, staffing, and real...
- ...Role: The Proposal Development Analyst is responsible for project management and completion of all proposal and proposal related documents, i.e., planning, scheduling, organizing, and coordinating all elements of client proposal support activity. Responsibilities...
- The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized...
- ...a bold new chapter: we’re officially launching in the APAC market &##127462;&##127482; We’re looking for our very first Sales Development Representative (SDR) for the APAC market to help us build this new market from the ground up. This is a rare opportunity to join...
- ...As a Sales Development Representative (SDR) at CrewBloom, you will be an essential part of our sales team, responsible for driving the initial stages of the sales process. Your primary goal will be to identify and engage potential clients through proactive outreach strategies...
960000 Php per year
...first operated in 2013. The Role ALL INTERESTED APPLICANT MUST SEND THEIR CV TO ****@*****.*** Job Title: Business Development Officer Work Arrangement: On-site Location: Taguig Employment Type: Full-time Salary: Php 80,000 – 100,000 About...- ...through contract execution—while aligning closely with Operations, Workforce Enablement, and Client Success to ensure commercially viable... .... Key Responsibilities Revenue Growth & New Business Development Own and execute new-logo acquisition strategy across target...
- ...and sustainment of San Miguel Foods' organization and people development strategies to enhance organizational effectiveness, leadership... ...aligning corporate programs, optimizing resources, and partnering with HR teams to drive capability building and workforce effectiveness....
San Miguel Foods
Metro Manila3 days ago - ...professionals by partnering with world leading companies who share our vision for innovation. Position Overview The Sales Development Specialist is responsible for the company’s marketing communications activities with the goal of establishing and improving...
Transmedic Group
Metro Manila4 days ago - ...We are looking for an energetic and results-driven Business Development Representative (BDR) to join our growing global sales team. If you are competitive, coachable, and eager to build a career in international B2B sales, this role is for you. As a BDR, you will...
ADEC Innovations
Metro Manila4 days ago - ...PM US Hours) Local Hours: 10:00 PM – 7:00 AM PHT Provisioning: Bring-Your-Own-Device (BYOD) Job Summary: The Business Development Representative is the frontline driver of the sales pipeline. This role is responsible for identifying, pursuing, and qualifying...
SupportNinja
Metro Manila2 days ago - ...About the Role: Were on the lookout for driven and enthusiastic Sales Development Representatives (SDR) to join our dynamic sales team. We have both full-time and part-time roles available within all Geos (predominantly focusing on USA/ Canada, EU/UK and APAC markets...Remote job
- ...Job Responsibilities: 1. Expansion Planning and Execution a. Assist the Business Development Manager in the execution of new store openings, relocations, renovations and lease renewals. b. Identify strategic locations for outlet expansion in line with the company...
ZUS Coffee Philippines
Metro Manila2 days ago - ...subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities,...
- ...escalated client or account issues. Manages the hiring, staffing, and maintenance of a diverse and effective workforce. Responsible for career development / planning, performance and pay discussions of team members. Interacts with clients and internal...
- ...positive change. About the Job We are changing the way people think about customer care, and we need your help! We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re...
IntouchCX
Metro Manila3 days ago - ...loan quality, reengineer critical workflows, and lead citizen development and automation that enhances salability and cycle time. You will... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...
- ...Job Functions: Team Leadership and Development Performance Management Quality Assurance and Process Improvement Job Requirements... ...operations. Advanced Excel skills for data analysis and reporting Knowledge of workforce management and scheduling software....
10000 - 12000 $ per year
...operational efficiency. Ensure consistent schedule adherence and workforce alignment to meet business needs. Collaborate cross-... ...and deliverables. Support onboarding, training, and ongoing development of team leads and agents. Leadership Action Items: Strong...- ...resolution, including incident reporting. Identify training and development needs for team members to enhance skills and capabilities.... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...
- ..., use, and quality. Create operational procedures for data development and delivery that standardize quality and controls. Collaborate... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...
