Workforce development jobs in Taguig

Basic Functions  Responsible for managing staffing models and scheduling processes Role & Responsibilities  Manage the scheduling process of the program.  Create agent schedules, IDPs and make necessary adjustments as necessary.  Acts as backup to the WF ...

Qualification Requirements • Bachelor’s degree in any discipline • At least 2 years of professional experience • Experience in workforce planning would be an advantage • Good organization skills; able to exercise judgment in day to day work activities • Flexibility... 

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing...

Bachelor’s degree in any discipline At least 2 years of professional experience Experience in workforce planning would be an advantage Flexibility in working hours to accommodate multiple time zones as needed Working knowledge of firm standard technology such as IE... 

Workforce Services Associate Manager Manila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTION Responsibilities: The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous... 

 ...to resolve any staffing and volume concerns ▪Updating schedules to account for breaks, paid time off, tardiness, etc ▪Using workforce management software and tools to streamline processes and enhance overall efficiency. ▪Perform other ad-hoc data analysis tasks... 

Main Responsibilities: Manage the call volume, real time monitoring of intraday, and program break schedules. Assist operations to maintain service level and create valuable report to do forecasting Generate ideas for process and service improvement planning. Use trends...

 ...across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider. CSR Healthcare/ Workforce (Intermediate) be 100% YOU! Purpose The purpose of this position is to provide support in customer service administration and... 

 ...Job Description About the Role : As a Workforce Services Manager you will perform the following (but not limited to) duties and...  ...responsible for supporting the sales process by assisting with development of sales material, quotes, demos, and tours. Responsible for... 

 ...family + dental coverage Free annual Flu vaccine Continuous career development and certifications Travel & training opportunity overseas...  ...youu0026rsquoll shine: Data Analysis: Collect and analyze workforce data to identify trends, patterns, and key performance indicators... 

 ...JOB PURPOSE: Will be responsible on overall delivery of workforce management team and ensures that business goals are met while meeting...  ...performance by coaching members, creating and maintaining development plans and encouraging individual employee participation in decision... 

 ...with internal and external partners. Provide guidance to the workforce team about appropriate actions to improve or maintain project...  ..., call observation) Provide coaching, feedback, and developmental plans to Resource Analysts assigned and including the following... 

 ...standards and tools to support operational business. Establishes development goals and works with the WFM employees on a roadmap to achieve...  ...Statistics At least 3 - 5 years of experience in managing workforce operations with the client and/or senior management... 

 ...headcount for any and all upcoming projects from Maxicare Experience and Training:  Familiarity with IEX and Genesys is a plus In depth knowledge of all phases of Workforce Management, including planning, forecasting, scheduling and real time intra-day functions.... 

 ...Unleash Your Talents with Us! Hi there, our future Workforce Planner ! Happy to see YOU here. Here at Integrated OS, you'll be...  ...will be determined by various factors: cross-training and staff development, quality, speed, and experience. Attend production schedule... 

 ...staff-related issues and checking of discrepancies for all employees' schedule adherence  Works or Coordinate with IT and Web Development Team regarding issues involving the tools needed such as HR and Payroll System, surveillance security system concern, etc. Assist... 

 ...real time analysts. The incumbent will be responsible in their development and growth. Responsibilities will include hiring decisions,...  ...with internal and external partners. Provide guidance to the workforce team about appropriate actions to improve or maintain project... 

 ...Are you ready to make an impact? We are hiring for a Workforce Manager to be a part of our newest financial LOB based in our BGC,...  ...employee and 2 eligible dependents upon hire ~ Outstanding career development opportunities and fast track career progression ~ Enjoy a... 

 ...are met. Directs teams on the use and application of WFM standards and tools to support operational business. Establishes development goals and works with the WFM employees on a roadmap to achieve them. Monitors the qualitative and quantitative work product produced...