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- ...Description Assist customers with technical issues related to products and services. Provide pre-sale technical support to clients exploring solutions. Maintain strong customer relationships through effective communication. Document customer interactions and...
- ...Results Area: Preventive Maintenance System Duties and Responsibilities: Assist customers with equipment setup, provide technical support, and resolve issues efficiently. Maintain good and professional relationship with co-employees Follow proper work ethics...
- ...Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams...
- ...TECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc. Qualification: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) Basic knowledge of hardware, software, and networking Strong troubleshooting and problem...
23000 Php
...T Service Desk / Auditing Support Specialist (Onsite – Metro Manila) Location: CPT1, Metro Manila Work Setup: Permanent Onsite Employment Type: Full-time, Permanent Start Date: February 6, 2026 Salary Package: Up to ₱23,000/month Skill...- ...Description Provide high-quality technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to products and services. Collaborate with team members to resolve customer issues efficiently. Assist in processing...
- ...clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and... ...CompTIA A+ – foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Guide users through step-by-step solutions in a friendly and...
- ...and repairs of large format printers and machines Diagnose technical issues and provide effective solutions to minimize downtime... ...optimal machine performance Provide training and technical support to customers on proper machine usage and troubleshooting Maintain...
- ...Provide technical support and assistance to customers via phone, email, or chat. Diagnose and resolve technical issues related to software and hardware products. Collaborate with technical teams to enhance product support processes. Document customer interactions...
- Technical support representatives help customers troubleshoot the problems they encounter to identify their causes and attempt solutions . They use a systematic approach that involves asking questions about the problem to understand more about it.
- Description Provide excellent customer service by addressing inquiries and resolving concerns promptly. Assist customers via phone, email, or chat, ensuring their satisfaction. Maintain detailed records of customer interactions and transactions. Requirements...
- ...Promote and sell products/services. Maintain and update customer databases. Meet or exceed sales targets. Provide customer support and follow-up. High school diploma or equivalent. Previous sales or customer service experience preferred. Strong...
- ...Description Provide efficient and effective technical support to customers via phone, email, and chat. Diagnose and resolve technical issues while ensuring customer satisfaction. Document customer interactions and technical issues in the CRM system. Collaborate...
- ...another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Technical Support Representative, you will address customer needs and concerns with empathy, resolving issues related to troubleshooting, system functions...
- ...TECHNICAL ENGINEER The role is to provide Technical after sales Support for IT Infrastructure Solutions and to convince the customer of the technical fit and technical value between the product being sold and the customer's use case/application, platform or environment...
- ...6 months of BPO experience as a CSR or TSR . Can explain technical issues clearly to people without a tech background. Has great... ...via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and onsite...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...Description Provide exceptional customer support through various communication channels. Diagnose and troubleshoot technical issues related to products and services. Assist customers in navigating the company's platforms and solutions. Document customer interactions...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve hardware and software issues effectively. Document customer interactions and solutions in the CRM system. Collaborate with team members to improve...
- ...Description Provide first-level technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues effectively and efficiently. Collaborate with the technical team to escalate unresolved issues. Document all interactions and...
- ...Description Provide exceptional technical support to customers via various channels, including phone, chat, and email. Diagnose and... ...issues. Requirements Job Title: Technical Support Representative Job Function: Technical Support Representative Responsibilities...
- ...We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila. What does a Tech Support Specialist do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology:...
- ...We're on a ramping. 100+ TSRs are needed that can start this coming November. Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues related to products and services. Develop and maintain strong...
- ...Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems. Guide customers through problem-solving processes. Maintain a high level of customer satisfaction. Collaborate with the technical team to resolve...
- ...Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat. Educational Qualifications: High School diploma or equivalent. Experience Level: At least 6 months of TSR experience or Technical background; training...
- ...Description Provide technical support and assistance to customers via phone, email, or chat. Diagnose and troubleshoot hardware and software issues for clients. Maintain accurate records of customer interactions and resolutions. Collaborate with engineering...
- Software Deployment & ISS Management 1. Handle installation, updating, and removal of software and ISS deployments. 2. Generate compliance reports, track deployments, and follow up with users and the ITMO team for compliance and remediation. Reporting, Compliance...
- ...Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and service-related technical inquiries. Ensure accurate and timely resolution. Qualifications : High School Graduate or...
- ...for colleague engagement. This role is required to provide support in other global time zones. 1. ServiceNow Front-End Administration... ...ServiceNow environment. - Interface with our Digital team when technical assistance is required. - Ability to provide Subject Matter...