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- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...We’re looking for an experienced Tier 3 Technical Support professional with strong SaaS and eCommerce background to support our B2B clients. Responsibilities: Handle Tier 3 technical support and complex issue resolution Support eCommerce platforms (Amazon, Shopify...
- ...well-established BPO company that is well-committed in providing business outsourcing needs to its clients Position: SaaS Technical Support Specialist Company Industry: IT Company Work Location: MOA Pasay City Work Schedule: Night Shift (1x-2x a month RTO)...
- ...Job Overview Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance...
- ...Experienced Call Center Agent responsible for assisting customers with technical concerns, troubleshooting issues, and providing step-by-step... ...and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide...
- ...Role Overview: We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In... ...Requirements: Previous customer service, call center, or support experience preferred but not required. Strong verbal and written...
- ...role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational... ...Stakeholder Management Act as the senior-most executive and represent the site’s operations, aligning local execution with global...
- ...approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and... ...and ITIL-based service processes is preferred. • Strong technical communication and customer service skills. • Able to work shifting...
- ...Description Provide technical assistance and support for incoming queries and issues related to IT systems. Diagnose hardware and software problems, and implement effective solutions. Maintain and monitor computer systems and networks to ensure optimal performance...
- ...Description Provide technical assistance to customers regarding product features and troubleshooting. Collaborate with the sales... ...Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
- ...Support sales team by providing technical assistance and product knowledge. Address client technical queries and ensure solutions align with their needs. Collaborate with the R&D team to relay feedback and improve product offerings. Maintain an in-depth understanding...
- ...Description Provide technical support during the pre-sales process to address customer inquiries. Collaborate with sales teams to understand customer requirements and tailor solutions accordingly. Conduct product demonstrations and presentations to potential clients...
- ...Description Provide technical support to the sales team and assist in achieving sales targets. Collaborate with clients to understand their needs and tailor solutions accordingly. Conduct product demonstrations and presentations to potential clients. Assist...
- ...provider that specializes in finance and accounting, healthcare support, and customer experience services, enabling international... ...streamline operations and enhance business performance. Position: Technical Support Agent Company Industry: IT/BPO Company Work...
- ...Trust & Safety Technical Support Specialist Job Role A Trust & Safety Technical Support Specialist provides professional voice-based support for users and customers experiencing technical, software, account, and platform-related concerns. The role combines technical...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated... ...guides. • Coordinate follow-up actions with operations, technical, billing, or product teams. • Keep customers informed of...
- ...requirements to the assigned account/s. Demonstrate aptitude for problem solving ability solutions for customers (consultative sales & technical service approach). Result-oriented and able to work both independently and within a team environment. Other Qualification:...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...systems and CRM tools. (Preferred but not required) ~ Amenable to working onsite at Double Dragon, Pasay. ~ Shifting schedules to support 24/7 customer operations. ~5 months project-based ~ Availability to work evenings, weekends, and holidays as needed. Fixed...
- ...Now Hiring: Travel Customer Service Representative Kick-start your career in the BPO industry! We are looking for enthusiastic and customer... ...concerns, account inquiries, and general travel-related support. Provide accurate information and resolve customer concerns...
- Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate...
18000 - 37000 Php
...WELCOME! ~20% Night Differential ~ Paid Training & Incentives ~ HMO & Government Benefits ~13th Month Pay ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team...- ...Technical Leadership & Engineering Management Lead all engineering and technical functions... ...estimates, and risk assessments. Support bid preparation for government auctions,... ...agreements, and strategic alliances. Represent the company in industry forums, regulatory...
- ...The Technical Sales position plays a key role in driving revenue growth, strengthening client relationships, and providing technical expertise to support both customers and the organization. This role requires a blend of sales discipline, technical understanding, and strong...
- ...Summary The Analyst, Client Monitoring & Operations provides 24x7 support through a shift-based model to ensure continuous monitoring and... ...proactively identifying potential issues, performing initial technical troubleshooting and root cause analysis, and coordinating with...
- ...Opportunities for promotion and career development Wellness programs and exclusive employee discounts A diverse, inclusive, and supportive workplace Ready to Start? Apply today and become part of a company that values customer care and employee growth. Join our...
- ...world. Progress starts with you. Job Description Elite Care Escalated Support (ECES) is the global third-line support function within Acceptance Solutions, providing expert technical support for complex client issues and critical service incidents. This role...
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team...
- ...seeking a dynamic and results-driven professional with a background in technical sales and procurement/purchasing who can provide engineering solutions, build strong client relationships, and support the supply of industrial valves and related products across various...