Technical Support Representative
Full-time
Work-1 Manpower Recruitment Services
- Provide excellent technical support to customers via phone, email, or chat.
- Troubleshoot and resolve customer issues related to products and services.
- Document customer interactions and maintain accurate records in the CRM system.
- Educate customers on product features and functionalities.
- Collaborate with engineering and product teams to relay customer feedback.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1–3 years of experience in technical support.
- Skills and Competencies: Proficient in English language, excellent customer relationship management skills, and strong public speaking abilities.
- Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
- Working Conditions: Ability to work in a fast-paced environment and flexible to shift schedules.
Vacancy posted a month ago
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