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- Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed Communicate with customers and technicians via Five9 SoftPhone Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed ...
- ...Metro Manila Job Overview: ~ We’re looking for dedicated and customer-focused individuals to join our team as Technical Support Representative. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and...
- ...The Technical Support Specialist – Network is responsible for monitoring, maintaining, and supporting the organization's network infrastructure to ensure continuous, reliable, and secure business operations across all sites and locations. The role works closely with...
- ...Oversee and maintain computer hardware, software, network and other peripherals Resolve technical issues and respond on service requests in a timely manner. Endpoint support (Sophos, Intune, AD, M365, etc) Handle onsite/colocation equipment (server rack,...
- Handle customer inquiries, resolve issues, and provide product information. Provide prompt and courteous assistance to customers via phone, email, and chat. Resolve inquiries and complaints efficiently while ensuring customer satisfaction. Maintain comprehensive...
- ...role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational... ...Stakeholder Management Act as the senior-most executive and represent the site’s operations, aligning local execution with global...
- ...Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in person. Install, configure... .... Respond to and resolve IT support concerns. Document technical issues, solutions, and processes. Assist with onboarding and...
- ...The Service Desk Agent / Technical Support Agent is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved...
- ...Primarily work in a call-center type of work environment. Provide technical support over the phone, email, onsite and/or remote on hardware and software issues. Ability to work flexible hour/s or flexible shift Determines requirements and/or root cause of technical...
- ...Provide technical support and expertise to sales teams. Conduct product demonstrations and presentations to clients. Collaborate with engineering and product teams to tailor solutions. Identify customer needs and develop technical proposals. Assist...
- ...We are looking for a skilled individual to join us as a Client Support Services – Treaty Technical Account , located in Manila, Philippines . This hybrid position requires presence in the office at least three days a week. Join a global organization where your...
- Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies ...
- ...in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic...
- ...Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot and resolve technical problems via email, phone, or in-person. Install and configure computer systems and applications....
- ...Provide technical support to sales teams during the pre-sales process. Identify customer needs and propose suitable solutions. Conduct product demonstrations and presentations. Collaborate with engineering and product teams to address technical inquiries...
- ...patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right... ...as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card...
- ...We are looking for a Customer Support Representative to join our team and provide excellent service to our customers. The ideal candidate... ...Strong attention to detail and organizational skills. Basic technical proficiency (Microsoft Office, email, chat tools)....
- ...production through milling, 3D printing, or laser sintering. ~ Technical Skills: Basic to advanced troubleshooting of Windows systems (... ...and compliance. Issue Resolution: Provide process-compliant support for issues ranging from minor (Class I) to severe (Class II),...
- ...Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging...
- Respond to customer inquiries via phone, email, or chat in a courteous and timely manner Provide accurate information about products, services, and policies Resolve customer complaints efficiently, ensuring customer satisfaction Document customer interactions ...
- ...Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up. Maintain...
- ...solutions, and digital customer experience. They have been in the industry for over 45 years. Position: Accounts Payable Support Representative Company Industry: IT Company Work Location: BGC, Taguig City Salary: Php36,000-Php40,000 Work Set Up: Onsite (Monday...
- ...optimizes business processes for our customers. Job Description Primary Functions End-to-End Resolution: Manage technical support inquiries via phone, email and online ticketing portals, ensuring all issues are researched, diagnosed, and resolved to the...
- ...entry and software development; through to sales, marketing, accounting and legal services - even NASA uses us! We are hiring a Technical Project Coordinator in our Manila HQ who knows how to build things from the ground up, someone who will work as a skilled...
- ...Are you passionate about technical service excellence and supporting healthcare operations? If so, this opportunity could be for you! Join us at B. Braun, a global leader in medical devices, where your expertise will ensure safe, reliable, and compliant operation of our...
- ...Urgently Hiring! We urgently need of Non-Voice Support Agent for Ecommerce Account, Work on Site in Taguig Metro Manila College Graduate Excellent communication skills With or without BPO/Call Center Experience Amenable to work on site and in shifting schedules...
- ...AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence... ...internal technical teams to ensure successful service delivery. Support executive stakeholders by providing high-priority technical...
- ...We are seeking a highly technical, forward-thinking Technical Lead to drive the end-to-end design, development, and integration of our core API ecosystem. In this role, you will balance hands-on backend engineering with strategic technical leadership—guiding a team of...
- ...security services organisation is seeking a technically capable and client-focused Technical... ...operational needs are understood and represented internally. Own and maintain ongoing... ...service roadmap for each account. Support the onboarding of new customers by...
- ...Job Description: Business Process Support: Assist in analyzing and optimizing business processes to ensure they align with the... ...Strong written and verbal communication to clearly explain technical concepts to users with varying levels of technical expertise and...