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- ...Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm...
- ...techniques. Escalate complex or unresolved issues to higher-level support or engineering teams when needed. Guide customers on product... ...for both voice and written channels. Basic understanding of technical concepts (networking, system setup, software basics). At DXC...
- ...Responsibilities: Handles customer calls and troubleshooting technical issues related to Networking devices. Maintains first call... ...all other aspects of customer service. Position and sell pro support contracts to customers if their product is within 120 days from...
- ...requests Communicate in the language of the customer by avoiding technical terminologies and jargon Gather information from customer by... ...or request Escalate ticket to the appropriate level 2 support team and ensure ticket hand off, whenever applicable Log the...
30000 Php
...Role Description This is a contract, on-site role for a Technical Customer Support Representative, located in BGC, Taguig. The representative will handle customer inquiries, troubleshoot technical issues, and provide effective resolutions to ensure customer satisfaction...- ...Do you want to be a part of one of the largest, independent process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee clients in major industry verticals. With our head office located in...
- The Italian Bilingual Technical Support Representative is responsible for handling inbound calls and messages from Italian-speaking customers. The role focuses on answering initial inquiries, documenting customer concerns, and efficiently transferring them to the appropriate...
- ...Customer Support Representatives provide a critical front line of support via telephone, email and webchat for Wisr customers. Customer Support... ..., loan servicing queries, new loan applications and technical support with our products. KEY RESPONSIBILITIES Act...
- ...your career progression and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support Administrator will support Inbound, Outbound Calls and Email transactions. Theremay be additional support for Chat...
- ...performance at the highest level with a proactive approach Analyze L2 support requests from individual business units, take action to resolve... ...with network issues; Practical experience with Linux Technical Skills Knowledge on Software Development Life Cycle (SDLC)...
- ...security, we want to hear from you. Apply today to help us achieve our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is...
- ...We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems and creating seamless user experiences. In this role, you won’t just fix issues — you’ll become a trusted technical partner for our customers, ensuring they get...
- ...portfolio: account setup, process risks and invoices, reconcile technical entries, and follow up as required. Reconcile premium... ...escalate issues when needed. Maintain accurate records and support audits and internal controls. Contribute to process improvements...
- ...Description: Duties and Responsibilities: A successful candidate will provide customer and technical support through phone, chat and email requests. He/She will independently identify, troubleshoot, document, categorize and replicate customer problems and escalate...
- ...informational interactions with our customers, the Customer Support Representative performs a pivotal role in ushering projects from order to... ...relationship management skills and the ability to explain complex technical concepts Ability to function autonomously, working...
- ...After Sales Tech Support As an After Sales Tech Support, you will provide after-sales service and technical support for outdoor batteries, mobile power products, and more. This includes handling customer service inquiries such as returns, exchanges, and warranty claims...
- ...and a team that's got your back, you'll be surrounded by people who believe in what they do—and in you. N-able is seeking a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote Connection, Patch...
- ...Medtronic systems. Responsibilities may include the following and other duties may be assigned: Provide front-line care center support to patients and handle escalations from Associate Care Center specialists (1st to 2nd level escalation) as applicable by using...
- ...Description: Duties and Responsibilities: Provide customer and technical support to customers through inbound phone, chat and email requests. Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate...
- ...Customer Service Representative (Patient Support) Position Type: Full-Time Schedule: 9-hour shifts (includes 1-hour unpaid lunch)... ...access navigation and account troubleshooting Resolve technical and platform-related issues Address general questions...
- Work Setup: Onsite (McKinley Taguig) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Completed 2 years in college w/o back subjects or Associates Degree 2-year vocational courses Excellent English communication skills Proficient...
- ...procedures via cases phone or live chat. Assist with a wide variety of general administrative projects providing technical Human and highly skilled clerical support. Support employees and managers with queries related to our HR systems (Workday Recognize System...
- ...Night Shift Start Date: Immediate Position Overview We are seeking a proficient Thai bilingual representative to provide on-site support at McKinley, Taguig. This role is ideal for individuals who are fluent in both Thai and English and are comfortable...
- ...members who pride ourselves in delighting the customer. The Technical Architect is responsible for developing architecture frameworks... ...managers/ product owners, team leaders, business analysts, technical support, and other software engineers involved with the development of...
- ...We are seeking an experienced and passionate Technical Trainer to design, develop, and deliver technical training programs for our IT... ...with the latest tools, technologies, and client requirements. Support continuous improvement initiatives and knowledge management....
- ...Job Summary The Technical Recruiter is responsible for sourcing, screening, and hiring technical talent to support business growth. This role partners closely with hiring managers and technical stakeholders to understand role requirements, assess candidate fit, and manage...
- ...Provides accurate information inquired following agreed service level standards and procedures Coordinates with backend support unit to ensure technical accuracy of computations and requirements needed by the clients Coordinates with different sections and departments...
- ...works to improve quality of existing product lines, to address and support market requirements. # Undertakes R&D projects aimed to... ...promotional samples for machine trial and approval. # Issues technical data and certificates pertaining to product specifications,...
- The Technical Pre-sales Engineer is responsible for spearheads the consultative selling of Yondu services and products. Technically... ...- Minimum of 3 years experience Collaborate with Account Representatives in solution positioning for opportunities Assess, analyze...
- Work Setup: Onsite (McKinley, Taguig) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Minimum 2 years in college w/o back subjects With minimum 1 year BPO Experience Open for native and non-native speakers Good English and...