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- ...About the Job: We’re Hiring: Part-Time Helpdesk / IT Support (Remote) We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP . This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take...
- ...Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update...
- COMPANY PROFILE: One of the leading Japanese IT companies in Cebu. This Japanese owned IT provides web development services and IT services to Japanese and Filipino local firms in the Philippines. This company operates in Cebu providing Japanese qualityCebu City21 days ago
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring...
- ...eFlexervices, we're not just hiring for a Jr. IT Specialist – we're empowering your talent... ...will provide general IT and desktop support, system access and application support, as... ...to employees across all locations via helpdesk, email, and chat. Research, diagnose,...
- ...Recognizing and escalating more difficult problems to Tier 2 support Desired experience: Candidates must have at least... ...employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care...
- ...for answering and documenting basic help desk calls related to specific software applications. This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users. What You'll Do:...
- .... Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician II to join our growing company. Job Responsibilities: Review and analyze escalated tickets from Tier 1 to...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...join us in shaping the next chapter. We’re looking for an IT Support Engineer who will be the first line of support for our... ...Requirements ~4-8 years of experience in internal/inhouse IT, helpdesk, or technical support roles. ~ Technical Support & Troubleshooting...
- ...Job Summary: The IT Support Specialist provides technical support to end-users, resolving hardware, software, and network issues in... ...related field (or equivalent experience). ~1-2 years of IT helpdesk or technical support experience. ~ Proficiency in Windows OS...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Role Overview The Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels, while overseeing team performance and handling increasingly complex issues depending on tier level. This role spans from operational...
- ...IT Support Associates are responsible of providing user-facing support both in person and remotely based on support tickets received and logged in the organization's ticketing system. Associates are also responsible of supporting engineering teams with setting up and...
- ...Australian and Canadian businesses. What are we looking for? We are looking for a versatile IT Operations professional who can manage day-to-day IT activities and support a dynamic internal environment. This role is ideal for someone who is comfortable handling a...Remote job
- ..., and related peripherals. Perform software installations, upgrades, and data migration activities. Provide onsite technical support to end users and ensure timely resolution of technical issues. Diagnose and resolve hardware, software, network, and system-related...
- ...including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is... ...power people and possibilities. Job Description The IT Support Engineer (Level 3) is the top internal technical escalation...
- ...Role Overview The Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service level performance across multiple support channels. This role focuses on real-time monitoring, forecasting, scheduling, and workforce...
- ...Join Our Global IT Support Team! Are you an IT professional who loves helping end users and is passionate about all things technology... ...contribute meaningfully to shared goals. General Functions: Helpdesk Support: Respond to, troubleshoot, and resolve hardware and...
- ...organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our technical staff possesses the...
- ...Overview Our client, a leading global services organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve training programs for customer support and technical support teams. This role focuses on equipping agents...
- ...The role is responsible for managing the IT Infrastructure team and providing guidance... ...solutions. It also partners with and supports Global IT initiatives, including strengthening... ...at least 3 years’ prior experience in IT Helpdesk or Desktop support function...
- ...Overview of the Role The Level 2 IT Support is responsible for delivering advanced technical assistance to end-users and internal IT teams. This role focuses on diagnosing and resolving complex technical issues, ensuring timely escalation when necessary, and maintaining...
- ...capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy... .... Job Description Nielsen is seeking a Technical Support Representative to provide remote software and hardware support...
