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Hotel Front Desk Agent

Full-time

SL Temps

Description
  • Welcome and assist guests upon arrival, providing exceptional customer service.
  • Handle check-in and check-out procedures efficiently and accurately.
  • Manage reservations and respond to inquiries about hotel services and accommodations.
  • Address and resolve guest complaints and issues promptly and professionally.
  • Maintain accurate records of guest accounts and financial transactions.

Requirements

  • Job Title: Hotel Front Desk Agent
  • Job Function: Customer Service and Hospitality
  • Responsibilities and Duties: Strong ability to multitask and manage time effectively in a fast-paced environment.
  • Qualities and Traits: Excellent verbal and written communication skills, along with a friendly and approachable demeanor.
  • Qualities and Traits: Strong problem-solving skills and the capacity to remain calm under pressure.
  • Working Conditions: Flexibility to work various shifts, including weekends and holidays as needed.
Vacancy posted 13 hours ago
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