Front Desk Associate
Full-time
ICM Trading Corporation
Key Responsibilities:
- Greet and assist clients during check-in and provide information about class schedules.
- Handle bookings, reschedules, and waitlists efficiently to ensure client satisfaction.
- Process in-studio payments accurately and promptly.
- Maintain precise records of client attendance and daily sales.
- Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
- Coordinate closely with studio helpers, instructors, and management for smooth operations.
- Track and manage studio inventory to ensure stock availability.
- Work flexible hours as required, including evenings and weekends.
Qualifications:
- Previous experience in customer service or front desk operations preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Familiarity with wellness or fitness environments is a plus.
- Ability to work independently and as part of a team.
Vacancy posted 21 days ago
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