Front Office Associate
Full-time
Orchid Garden Suites
- Guest Services: Greeting guests, handling check-in/out, assigning rooms, issuing keys, managing luggage assistance.
- Reservations: Managing bookings, modifications, cancellations, and taking new reservations via phone or online.
- Information & Assistance: Providing details on hotel amenities, local attractions, restaurants, and directions.
- Communication Hub: Answering calls, directing inquiries to other departments (housekeeping, maintenance).
- Financial Tasks: Processing payments, handling bills, verifying credit cards, and balancing accounts.
- Coordination: Liaising with housekeeping to ensure room readiness and cleanliness.
- Problem Solving: Addressing and resolving guest complaints in a professional manner.
- 4 year course graduate
- BS Tourism, HRM and any related course
- Pleasant personality and good in communication skills
Job Requirements
Vacancy posted 11 hours ago
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