Hotel Front Desk Agent
Full-time
Manila Apartments OPC
- Greet and welcome guests upon arrival
- Check guests in and out efficiently
- Manage reservations and special requests
- Provide information about hotel amenities and local attractions
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Ensure a clean and organized front desk area
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service or hospitality preferred.
- Skills and Competencies: Exceptional English communication skills, strong customer service orientation, and proficiency in customer relationship management.
- Responsibilities and Duties: Greet guests, manage check-in/out processes, handle inquiries, and resolve issues.
- Working Conditions: Fast-paced hotel environment, requiring flexibility with shifts, including nights and weekends.
- Qualities and Traits: Friendly, approachable, detail-oriented, and highly organized.
Vacancy posted 10 hours ago
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