Bilingual Business Development Manager (Mandarin Speaker)

Company Overview

Klaiya is a dynamic and innovative digital marketing agency based in the Philippines, dedicated to helping businesses thrive in the digital landscape. We specialize in delivering comprehensive digital solutions, including e-commerce solutions, media advertising, social media marketing, content creation, web design, and analytics. Our mission is to drive measurable results for our clients through strategic and data-driven campaigns.

Job Summary

We are seeking a highly motivated and results-oriented  Bilingual Business Development Manager to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, cultivating strong client relationships—particularly with Mandarin-speaking clients—and driving revenue growth for the agency. This role requires excellent communication skills in English, Filipino, and Mandarin, a strong understanding of digital marketing services, and a proven track record in business development.

Key Responsibilities

Lead Generation & Prospecting

• Identify and research potential clients and business opportunities across multiple industries.
• Implement strategic outreach plans through cold calling, email campaigns, networking, and social media.

Client Relationship Management

• Establish and maintain strong relationships with Mandarin-speaking clients and representatives.
• Understand client needs and provide tailored digital marketing solutions.
• Serve as the key point of contact during initial engagements and transition to the account management team.

Account Oversight & Growth

• Oversee assigned accounts, negotiate deals, support operational improvement, and drive participation in campaigns to maximize client growth.
• Work closely with stakeholders on monthly/quarterly progress and initiatives.
• Provide strategic insights and briefings to internal project managers and team leads.
• Prepare and deliver detailed reports on account status and key performance metrics.

Sales & Revenue Growth

• Promote and sell digital marketing services including Live Selling, E-commerce Solutions, Media Buying, Content Marketing, and Web Design.
• Deliver engaging sales presentations, proposals, and close deals to meet or exceed targets.
• Maintain a healthy sales pipeline and provide accurate forecasting.

Market Intelligence & Strategy

• Monitor industry trends, competitor activity, and market shifts.
• Provide actionable feedback to marketing and service teams based on client and market insights.

Cross-Functional Collaboration

• Align sales efforts with ongoing marketing campaigns.
• Partner with account and project teams to ensure successful execution and client satisfaction.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Fluent in  English, Filipino, and Mandarin (verbal and written).
• 5–10 years of experience in business development, sales, or account management, ideally within a digital marketing or e-commerce environment.
• Demonstrated success in achieving or surpassing sales targets.
• Deep understanding of digital marketing channels (SEO, SEM, social media, content, analytics).
• Proficient in Microsoft Office and CRM tools such as Salesforce or HubSpot.

Requirements

• Proficient in Mandarin (verbal and written) to liaise with Mandarin-speaking clients and stakeholders.
• Experience in Business Development, Sales, or Management is preferred.
• Logical thinker with strong problem-solving skills.
• Able to thrive in a dynamic, collaborative environment and meet key business objectives.
• Strong communication and time management skills.
• Flexible and willing to conduct in-person seller visits across different locations.
• Experience in the e-commerce or advertising industry is a plus.