HR Operations Supervisor

Job description:

HR Operations Supervisor

Location: Manila

Work Setup: Onsite

Employment Type: Full-time

About the Role

Handlink Inc. is looking for an experienced and hands-on HR Operations Supervisor to guide our daily HR work and help make our payroll, attendance, employee records, compliance, and documentation processes more accurate and reliable.

We already have an HR employee handling recurring operational tasks. We now need someone with stronger experience who can review the work, organize priorities, handle more complex concerns, and help improve our largely manual and spreadsheet-based processes.

This is a practical supervisory role for someone who is comfortable staying close to the details. Major decisions involving policy, compensation, hiring, and termination remain with management.

Key Responsibilities

• Guide and review the daily work of the existing HR employee
• Review attendance, leave, overtime, payroll adjustments, deductions, and supporting documents before processing
• Use Excel to reconcile HR, attendance, payroll, and employee data and identify discrepancies
• Maintain reliable controls over employee records, 201 files, contracts, and personnel movements
• Monitor SSS, PhilHealth, Pag-IBIG, BIR, DOLE, and other recurring HR compliance requirements
• Review employee notices, disciplinary documentation, separation records, and other sensitive HR documents
• Coordinate recruitment, onboarding, and employee documentation when needed
• Improve practical HR trackers, templates, checklists, and procedures
• Keep management informed of important HR risks, missing requirements, and deadlines

What We Are Looking For

• At least four years of hands-on experience in HR operations, payroll, timekeeping, compensation and benefits, employee relations, compliance, or employee records
• Previous experience reviewing, coordinating, or guiding the work of another HR employee
• Practical knowledge of Philippine payroll inputs, statutory benefits, employee documentation, and due process
• Familiarity with SSS, PhilHealth, Pag-IBIG, BIR, and DOLE requirements
• Strong Microsoft Excel skills, including formulas, lookups, pivot tables, data checking, and reconciliation
• Able to identify inconsistencies, trace supporting documents, and follow concerns through to resolution
• Organized, discreet, and careful when handling confidential employee information
• Able to communicate clearly and professionally with employees, managers, and government offices
• Comfortable working with manual processes while helping improve them gradually
• Willing to work full-time onsite in Manila

A degree in Human Resource Management, Psychology, Business Administration, Legal Management, or a related field is preferred.

Experience in a branch-based, logistics, distribution, retail, service, or other operational environment is an advantage.

The Kind of Supervisor We Are Looking For

We are looking for someone who is steady, practical, and willing to remain involved in the work.

You should be able to give clear guidance, review details carefully, raise concerns early, and help another HR employee work more consistently. We value someone who applies policies fairly, protects confidential information, and follows through until important requirements are properly completed.

What You Can Expect

• A hands-on supervisory role with direct coordination with management
• An existing HR employee to guide and support
• The opportunity to strengthen manual HR, payroll, attendance, and compliance processes
• Exposure to HR operations across multiple branches
• Government-mandated benefits
• HMO eligibility after six months, subject to Company policy

How to Apply

Please submit your updated résumé and briefly answer:

Describe an Excel-based payroll, attendance, or HR tracker you created or improved. What problem did it solve, and how did you use it?

Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person