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- ...are one of the leading outsourcing companies in the Philippines. We're looking for detail-oriented and motivated Fares and Ticketing Agents (GDS) to work with our growing team in our beautiful office in Makati. Responsibilities: Issue and reissue tickets...
- ...POSITION SUMMARY The Ticketing & Tariff Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential... ...is essential for the support of back-office Ticketing & Tariff Agents as well as Analyst for Ticketing and Tariff GBO in a high-...
- ...Job Description Job Description Key Responsibilities Receive and log incoming tickets from Orbit 4, email, phone, and club staff with complete and accurate data. Assess incoming tickets, set priority/severity and assign to appropriate OFM/vendor. Create...
- ...process improvements and operational efficiency. DUTIES AND RESPONSIBILITIES 1. Ensure SLA compliance of all endorsed and closed tickets by the team. 2. Oversee Unit Access Policy adherence. 3. Manage and resolve escalations. 4. Monitor and resolve aging/non-...
- ...monitor the progress and closure of Microsoft Dynamics 365 (MD365) and Property and Residents Integrated Systems (PARIS) post-turnover tickets under the following subcategories: Copy of the as-built plan or unit layout/key plan Service of External Property...
- ...Position Summary: The Ticketing & Tariff Associate Analyst role is a subject matter expert in front and back-office processes. This... ...ticketing exceptions related to failures caused by systems or agent failures. Essential Duties and Responsibilities: 1 . Workes...
- The Customer Support Agent is in charge of responding to all inquiries and correspondence we receive from customers across multiple touch... ...Gorgias as a CRM is required (must be comfortable managing tickets, macros, tags, and workflows) Demonstrated experience handling...
- ...High-Ticket Medical Sales Specialist (Inbound & Outbound | Consultation Booking) Role Summary We are seeking a top-performing high-ticket medical salesperson experienced in handling complex patient decisions. This role focuses on converting qualified inquiries...
- ...For more information visit: About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting... ...by keeping their information confidential Update CRM tickets and manage escalations to the engineering team Account maintenance...
- ...Job Description Job Overview: The Service Desk Agent serves as the first level of IT support for all Probe users by receiving... ...through a variety of channels (such as phone, chat, email and ticketing system) and taking the appropriate steps to resolve the users...
- Make a difference. Be happy. Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to... ...documenting pertinent information for requests and incidents in relevant ticketing system(s) Identifying and escalate high-priority IT issues...
- Role Description Assist passengers in booking their ride Assist Driver-partners with incoming passengers and app concern Upsell the service of PeekUp as ride-hailing platform Qualifications Minimum of 1 to 2 years experience in customer service related jobs...
- ...L1 Customer Success Agent – Philippines Telna Philippines (Remote) ** This position is remote for candidates specifically located... ...working with Freshdesk, Zendesk, HubSpot, or equivalent ticketing system. Experience working with JIRA Cloud, Monday.com, and...
- ...freely and clearly. Job Overview The Technical Support Agent's primary responsibility will be to work with internal and external... ...with us! In This Role You Get To Work in a multi-queued ticket driven environment while applying resolution best practices, and...
- ...Job Title: Travel Agent (Amadeus Specialist) Location: Dominican Republic (ONSITE) or Philippines (Remote) About Us: We are seeking... ...and groups using Amadeus. Prepare and issue group contract tickets in Amadeus. Read, interpret, and apply fare rules accurately...
- ...to care for its customers, employees, and the world. Role Description This is a full-time hybrid role for an AZAP Elite Agent based in Cagayan De Oro City. The AZAP Elite Agent will have a special offer program, sales validation and compensation. Qualifications...
- Discover your 100% YOU with MicroSourcing! Position: Reservations Agent Work setup & Shift: Onsite | Shifting Site: Global One, Eastwood You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents...
- ...of trust, you belong at eFlex. What we are looking for: eFlexervices is seeking a highly motivated and detail-oriented Travel Agent to join our growing team. This role will support our operations, particularly in Japan, ensuring seamless travel experiences for...
- ...with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Husbandry Agent to join our company. In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their...
- ...several HR Services functions, aid in maintaining the knowledge base, and generate reports from ServiceNow. Key Responsibilities Ticket Routing (Traffic Cop) (35%) Receives, reviews, and prioritizes HR Case tickets. Assign tickets to appropriate AskHR functions...
- ...Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with... ...interaction Document customer interactions through the ticket management system Establish relationships and trust with customers...
- A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing As a Reservation Agent, you will serve as the first...
- Urgent Hiring: Customer Service Specialists Stark Asia Solutions is urgently hiring Customer Service Specialists for Retail, Healthcare, and Airline Reservation Accounts. This is a 100% direct hiring opportunity with a guaranteed 1-day hiring process. Offer Highlights...
- ...general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo. You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free. Key Responsibilities: • Manage travel bookings,...
- ...high touch service, solve problems end to end, and use modern tools to work faster without losing the human touch. This is not a ticket closing role. You will think, decide, and own outcomes. What You Will Do You will • Act as a frontline brand...
- Client Profile: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of deteMakati8 days ago
- ...shipboard opportunity. POSITION SUMMARY This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up...
- Serve as the first point of contact for client inquiries via email, chat, and support tickets. Professionally and efficiently manage and resolve support requests from start to finish. Clearly document all client interactions, issues, and resolutions in our helpdesk...
- Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Araneta, Quezon City, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose,...
- ...required, as comprehensive on-the-job training will be provided. Handle customer requests through inbound phone calls and email ticketing systems Escalate telephone number management requests to upstream phone carriers, monitor progress, and communicate updates and...
