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- ...process improvements and operational efficiency. DUTIES AND RESPONSIBILITIES 1. Ensure SLA compliance of all endorsed and closed tickets by the team. 2. Oversee Unit Access Policy adherence. 3. Manage and resolve escalations. 4. Monitor and resolve aging/non-...
- ...High-Ticket Medical Sales Specialist (Inbound & Outbound | Consultation Booking) Role Summary We are seeking a top-performing high-ticket medical salesperson experienced in handling complex patient decisions. This role focuses on converting qualified inquiries...
- ...of travelers worldwide. Job Description The Marine Crew Ticketing Specialist is responsible for managing end-to-end travel arrangements... ...rules, and travel policies clearly to clients, including port agents, manning agencies, and crewing managers. Provide excellent...
- ...Were Hiring: Corporate Ticketing Executive! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered! We are currently on the lookout for Corporate Ticketing Executive to join our team at Cloudstaff...
- Neowork is hiring for an Offshore Reporting Analyst to help improve their EDI monitoring process by shifting from reactive to proactive daily reporting. This teammate will run daily monitoring and reporting of EDI and order-to-cash transactions, flag issues, and create...
- ...general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo. You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free. Key Responsibilities: • Manage travel bookings,...
- ...Key Responsibilities Receive and log incoming tickets from Orbit 4 email phone and club staff with complete and accurate data. Assess incoming tickets set priority/severity and assign to appropriate OFM/vendor. Create and assign Tickets in Orbit 4; confirm vendor...
- Serve as the first point of contact for client inquiries via email, chat, and support tickets. Professionally and efficiently manage and resolve support requests from start to finish. Clearly document all client interactions, issues, and resolutions in our helpdesk...
- ...Job Description Are you passionate about gaming and customer service Join our Gaming Support Team as a Ticketing Representative! You'll handle player concerns through email, chat, and SMS — no voice calls! Your main goal is to assist gamers with account issues, payment...
- ...Job Description Join our dynamic Gaming Ticketing Support team! As part of our customer service department, you'll handle player inquiries and support requests through email, chat, or SMS. Your main role is to ensure a smooth and enjoyable experience for gamers by resolving...
- ...looking for customer-oriented and tech-savvy Customer Support Agents to join our Customer Experience team, reporting to the Customer... ...Key Responsibilities Manage incoming online chats and support tickets Identify and assess customers' needs to ensure satisfaction...
- Airline Reservation Specialist (BPO – Cebu City) Location Cebu City, Philippines Position Overview We are seeking Airline Reservation Specialists to join our BPO team in Cebu City. The role involves assisting customers with flight bookings, itinerary changes,...
- ...position is part of the Sales organization, where the Trade Sales Agent is the first point of contact for Travel Agent/Partner calling... .... This position handles inbound and outbound calls, emails, and tickets up until the time the guest sails. Agent is responsible for selling...
- ...issues with associated end-user workstation and network software products as required • Receive and respond to incoming calls and/or tickets regarding desktop issues • Liaise with third-party support and PC equipment vendors when necessary • Perform other related...
- ...training courses A SNAPSHOT OF YOUR ROLE Guest Services Agent is a highly focused, energetic, and proactive professional dedicated... ...sources, including web chat, social media, phone calls, emails, tickets, and the intranet. Multi-skill across these platforms to...
- About Cartrack Technologies Philippines Inc. We are a global leader in business operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we are looking for a Telesales Executive to help us build our business...
- ...Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with... ...interaction Document customer interactions through the ticket management system Establish relationships and trust with customers...
- Export Controls; Customer Services; Clearance Regulatory; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound Key Responsibilities Export Documentation & Compliance Prepare, review, and validate export documentation (commercial invoices, packing...
- ...contractor, off-site role? We are looking for a Customer Support Agent to be the face of our brand, solving complex user challenges... ...every interaction is a win. In this role, you won’t just answer tickets; you will be a customer advocate, an expert problem-solver, and...
- Are you a natural leader who thrives in fast-paced, service-driven environments BCM One is seeking a NOC Support Ticket Controller Supervisor to lead a high-performing technical support team that keeps our customers connected and supported 24/7. As a technical subject-...
- ...the next level? At eFlexervices, we're not just hiring a Travel Agent (Back-Office Support) – we're empowering your talent to deliver... ...accurate delivery of services Using project management or ticketing tools to manage tasks and deadlines Providing flexible support...
- ...We are seeking a Junior Shopify Developer to act as the primary technical support for our e-commerce store. Your main objective is Ticket Management: ensuring that bug fixes, site updates, and maintenance requests are handled quickly and accurately. This is a support...
- ...About the Role We're looking for a confident and reliable Texting Agent to join our team. In this role, you'll use a variety of communication platforms to engage with leads via SMS with the goal of scheduling in-person appointments. You'll manage multiple conversations...
- The Sales Agent is responsible for promoting and selling the companys IT products and services, building strong client relationships, and achieving sales targets. This role involves identifying potential clients, understanding their business needs, and offering appropriate...
- ...with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Husbandry Agent to join our company. In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their...
- Join a company that has been delivering top-quality automotive spare parts to distributors nationwide. As our Sales Agent, you’ll be the driving force in expanding market reach, growing relationships, and hitting ambitious sales goals. You’ll have the opportunity to work...
- ...exceptional service and guidance to our valued customers. Role Description This is a full-time hybrid role for an Insurance Agent based in Makati, with the flexibility to work remotely. The Insurance Agent will be responsible for identifying prospective clients,...
- ...bilingual (English/Japanese) , customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled... ...first-line technical assistance to users via phone, email, and ticketing systems in both English and Japanese. AI–Tier 0...
- ...will be part of our client, H.I.S. Canada Travel Inc., as an Air Group Reservation Agent. In this role, you will be responsible for handling group bookings, reservations, and ticketing, primarily consisting of 10 or more people in a group under the Canada Travel Account...
- .... For more information visit: About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting... ...by keeping their information confidential Update CRM tickets and manage escalations to the engineering team Account...