Ticketing Officer
Full-time
15 TRAVEL AND TOURS
Ticketing staff are responsible for managing ticket sales, checking in customers, and ensuring smooth operations at venues like theaters, airports, transportation hubs, or events. They assist customers with ticket purchases, handle ticketing systems, resolve issues, and may provide information about schedules, pricing, and services. Their duties also include verifying tickets, issuing boarding passes, or providing event access, and sometimes managing crowd control to ensure safety and efficiency. Good customer service, attention to detail.
Education:
- Bachelors Degree of any course or tourism graduate
- Additional certifications: In some settings (e.g., aviation or large events), certifications in customer service, ticketing systems, or crowd management may be preferred.
Experience:
- Customer Service Experience: Prior experience in customer-facing roles is often required, as the job involves a lot of interaction with the public.
- Experience with Point of Sale (POS) Systems: Familiarity with ticketing software and cash handling is usually essential.
- Previous Ticketing Experience: This is an advantage but not always nec
Vacancy posted 3 days ago
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