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Ticketing Officer

Full-time

RSD Human Resource Management Consultancy

  • A template for replying to customer tickets
  • Help with setting up workflows or automations
  • Guidance on ticket categorization or escalation
  • Handling issues such as:
  • Account access problems
  • Order tracking or returns
  • Payment or billing disputes
    • Good communication skills
    • At least College Graduate
    • Amenable to work onsite
    • Knowledgeable with the keyboard ( 35wpm) .
Vacancy posted a month ago
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