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- ...general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo. You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free. Key Responsibilities: • Manage travel bookings,...
Caldwell Communications
Manilaa month ago - ...cases efficiently, ensuring prompt and precise responses across tickets, chats, and calls. 4. Educate customers on platform functionality... ...● Minimum of 1-2 years of experience as a Technical Support Agent or 3-4 years in a customer-focused, support environment....
600 - 800 $
...Ticketing Member | Remote | Luxury Travel We are a remote-first, globally distributed team and welcome applications from exceptional candidates around the world. Hiring decisions are based on experience, capability, and alignment with our standards not geography...Remote job- ...Ticketing Team Lead | Remote | Luxury Travel We are a remote-first, globally distributed team and welcome applications from exceptional candidates around the world. Hiring decisions are based on experience, capability, and alignment with our standards not geography...Remote job
- ...itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo). • Provide professional and accurate assistance via email, chat, or ticketing systems. • Ensure high levels of customer satisfaction and compliance with service standards. • Accurately update booking...
Orbit Recruiter PH
Manilaa month ago - ...Job Title: Customer Care Agent (Remote) About the Client: Is the largest Brand-Neutral Managed Print Services provider with an... ...This role involves handling a high volume of calls and service tickets, accurately processing invoices, and maintaining strong communication...Remote job
28000 Php
Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...Telesys Hiring Hub PH
Manilamore than 2 months ago6 - 10 $ per hour
...MUST READ THIS JOB POST FULLY BEFORE APPLYING We're hiring 20 full-time, high-performing Call Center Agents with excellent English and a strong background in sales, customer service, or appointment setting. This is a remote role for serious, hungry professionals...- Who We Are Memtime is one of the most successful early-stage startups in B2B SaaS, with thousands of customers in over 90 countries. We received our Series A funding and are now scaling the company. Our mission is to become the new standard for tracking time, integrated...Remote job
- ...About the role The VMS Technology Support Agent is responsible for delivering best-in-class technical support by handling inbound calls and resolving support tickets via Salesforce. You will support internal teams and external users by providing efficient, professional...
1000 - 1600 $
...We are actively expanding our network of AI Agent Specialists for upcoming and future opportunities. As organizations continue to evolve through digital transformation, we are looking to connect with individuals who can design smart solutions, streamline processes, and...- ...Commercial Road, Off-Highway Transport, Power, Manufacturing, Marine, and Aviation. The role sits alongside other Technical Helpdesk Agents and assists customers, including internal stakeholders, in a virtual environment. As a Technical Help Desk Agent, you will be...
Shell
Manila11 days ago - Job Description We are hiring Customer Service Representatives for a Financial Account to assist customers with banking, loan, or financial service inquiries. You will provide accurate and professional support while ensuring compliance with financial regulations and company...
Telesys
Manila14 days ago - ...part of the global environment and learn the BrickBrands Way. Job Description Summary of the Role As a Customer Service Agent, you will be the front line of communication between brands and their customers across multiple digital platforms. A key part of...
- Job Description We are hiring Customer Service Representatives for a Travel Account to assist customers with travel-related inquiries. You will handle concerns involving flight bookings, reservations, itinerary changes, cancellations, and general travel support while delivering...
BPO Telesys Solutions Hub
Manila7 days ago - ...This is a remote position. Virtual Rockstar is looking for a proactive, organized, and tech-savvy Agent Onboarding Specialist to join our client’s team. This role is perfect for someone who loves guiding others, thrives in a fast-paced environment, and takes pride in...
- Job Description We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing...
Telesys
Manila22 days ago 800 - 1100 $
...We are seeking an AI Agent & Automation Specialist to join our team in a role critical to our digital transformation. You will be responsible for developing and maintaining sophisticated automation workflows, integrating AI-driven solutions, and ensuring seamless collaboration...- Job Description We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication over calls while delivering excellent customer...
Telesys BPO Hiring Solutions
Manila12 days ago - Key Responsibilities: Handle inbound customer inquiries related to banking, loans, credit cards, or financial services via phone, chat, or email Provide accurate information on account details, transactions, interest rates, and financial products Resolve customer concerns...
Telesys BPO
Manila16 days ago - Job Description We are hiring Customer Service Representatives for a Retail Account to assist customers with inquiries, complaints, and support related to products, orders, or store policies. You will ensure excellent service while helping customers shop, resolve issues...
Telesys
Manila7 days ago - Customer Service Representative - Non-Voice Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous...
Telesys BPO
Manila29 days ago - ...manage their belongings during life changes like moving, decluttering, renovating, or downsizing. JOB SUMMARY: The CX Sales Agent is responsible for managing all inbound customer contact, including sales enquiries, general account queries, and payment related...
- ...systems (e.g., Siebel , CSC, ECP) within the GSD Provides suggestions for improvement and helps with the coaching/development of GSD agents Training Assists with post training support of new hires Provides side by side mentoring to peers and less senior agents...
- ...Position: AI Agent Engineer / LLM Application Engineer Number of hours: TBC Schedule: TBC Key Responsibilities Design, develop, and deploy AI agents and LLM-powered applications for various business use cases Build and optimize Retrieval-...Remote job
- ...Demonstrated ownership of systems rather than task-based or ticket-only responsibilities. Core Technical Expertise (Required)... ...and observability concepts, including: SNMP, WMI, APIs, and agent‑based monitoring Designing, implementing, and maintaining monitoring...
- ...Responsibilities: Identify opportunities to reduce tickets dispatched from Service Desk to other Product Lines and reduce... ...FCR activities for the Account Assist with identification of L1 agents who need training. Collaborate with Service Desk and Resolver...
- ...servers, SMTP relay, DNS resolution, SSL/TLS, scheduled jobs, and agent-based tools, Escalate complex issues when needed, while... ...environment is a plus. Or Familiarity with Enterprise Operations via ticket-driven support environments. ~ Experience with Tools like LogicMonitor...Remote job
- ...you. At Miss Amara, operations aren't just about handling tickets or returns, it’s about ensuring our customer experience, product... ...product, CX, and operational improvements Ability to support agent coaching and QA insights through ticket analysis and customer interaction...Remote job
- ...revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers,... ...automation rules, users, groups/queue etc. Attend to service desk tickets Key elements to this role include, but not limited to:...
