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- ...expert advice Act as the first level of support for questions, issues, and common tasks... ...verbal communication to resolve complex, technical issues Support the overall objective of... ...associated with the Technical Support Agent functions and/or tasks within the capability...
- ...What Were Looking For Are you a customer-focused problem-solver who thrives in a fast-paced technical environment Were looking for a Tier 1 Technical Support Agent to join our growing Technical Support team in Manila. This is an exciting opportunity for someone...
- ...role will involve providing world-class customer service and technical support for our vector database and all Pinecone products. The ideal... ...runbooks to improve coverage and effectiveness of our internal AI agents Identify areas of improvement for customer experience and...
- .... We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving moderate to complex customer issues within a skill-based routing model...
- ...Description: Duties and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. Performs timely repair service on equipment models carried...
- .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys... .... We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and troubleshooting...
- ...Job title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open to you if you can legally work remotely from the Philippines. Contract: Permanent At Play’n GO we enjoy a flexible freedom to shape...
- ...development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00 in US EAST time zone...
- Job Type Full-time Description As a Technical Support Representative , your main role is to provide technical/service assistance and answers users questions, assisting users by guiding or educating them on how to use our Lofty platform. Resolve all issues...
- ...Description PRIMARY RESPONSIBILITIES Provide first line support to SGS affiliates and external clients Fast paced handling... ...on incident severity/priority Validation and evaluation of technical and or operational information pertaining to the incident First...
- ...week, and full availability for the entire duration of the program is mandatory in order to be eligible. About The Role As a Support Intern at Tricentis, you will work alongside experienced professionals on real projects that directly impact our products,...
- ...celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Overview: The Technical Support Specialist is a cross-functional technical expert responsible for resolving escalated, highly complex technical issues while...
- ...Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that...
- ...helping others along the way, come join the Broadridge team. Overview: Broadridge is seeking a proactive and skilled Technical Support Engineer to join our Global FIX Support team. This role involves supporting multiple products, collaborating with a global...
- ...About the Role As a T1 Technical Support Specialist at StormGeo, you will provide first-level technical support to customers using our voyage planning software and digital publications solutions. Your overall responsibility will be to resolve support cases received...
- ...Responsibilities: 1. Responsible for project proposal design and sales support, including customer needs guidance, proposal planning and... ...strategy analysis, bid preparation and organisation, and technical exchange activities; 2. Develop and review regional project product...
- ...Role Title: Technical Support Representative (Deep Technical / IT Specialist) Type: Full-time Remote/On-site Department: Technical Support / IT Operations Role Overview The Technical Support Representative (Deep Technical / IT Specialist) is responsible...
- ...Position Summary The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet their goals. The Manager...
- ...together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Technical Support Engineer - Hypercare Team Overview of Job Function: The Technical Support Engineer will play a key role in...
- .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys... .... We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical...
- ...Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced... ...their business' through technological change. As a Technical Support Helpdesk Representative, you will be responsible for providing...
- ...techniques. Escalate complex or unresolved issues to higher-level support or engineering teams when needed. Guide customers on product... ...for both voice and written channels. Basic understanding of technical concepts (networking system setup software basics). At DXC...
- ...standards. Skills in SQL and dashboard development, along with strong communication and problem-solving abilities, are essential to support business decisions and improve operational efficiency. Responsibilities Knowledge & Application ~ Has substantial...
- ...Position Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range...
- ...that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Manager of Customer Support, the Technical Engineer, Customer Support will be responsible for delivering expert assistance to clients across all current and future Payment...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement... .... Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders...
- ...infrastructure underpinning LAN services. Responds to moderately complex technical issues surrounding server/desktop/laptop hardware (e.g.... ...Relevant Exp Experience in an IT Server Network and/or PC Support environment or experience in an IT customer support environment...
- ...Job Description As a Technical Support Helpdesk Representative, you will be responsible for providing technical assistance and support to customers who are experiencing issues with software, hardware, or other computer systems. You will serve as the first point of contact...
- ...Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely correct and complete technical solutions (basic to advanced) to client users via call...
- ...dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use...