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- ...expert advice Act as the first level of support for questions, issues, and common tasks... ...verbal communication to resolve complex, technical issues Support the overall objective of... ...associated with the Technical Support Agent functions and/or tasks within the capability...
- handle network support and IT support IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues-pc ,servers, network. This role may support internal clients, helping to keep employees productive, or external customers of a...
Mpad systems
Muntinlupaa month ago - Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
BPO Global Inc.
Pasigmore than 2 months ago - ...talents to join our team as Customer Service Representative- Technical Support Representative. We achieve stability in our organization by treating... ...• Financial Associate • Telemarketer • Non-Voice Agent (limited slots) Qualifications: • Amenable to working onsite...
Caldwell Communications
Pasiga month ago - ...scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network...
Strategic Networks Inc
Makatia month ago - High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard troubleshooting procedures Comfortable...
Nityo Infotech Services Philippines Inc.
Quezon Citya month ago - ...Bonuses & other Premium Benefits for you to enjoy. We are currently hiring for the following accounts Customer Service Technical Support Travel Account Hotel Reservation Account Healthcare Account Financial Telco Nonvoice Food Delivery Account Click Apply...
Orbit Teleservice NCR
Makatimore than 2 months ago - Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Retail Account Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Handle customer inquiries...
Sapient Global Services
Manilaa month ago - Must have at least 1 year of technical work experience Amenable to work in 3 sites, Makati, Taguig, Pasig Job Description: Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). Experience in Windows...
Strategic Networks Inc.
Pasiga month ago - Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities...
Sapient Global Services
Valenzuelaa month ago - ...Responds and addresses customers` problems in a timely manner utilizing our support system Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary and external tools and resources...
- ...of customer issues or escalations. • Stay updated on company policies, procedures, and offerings to ensure high-quality customer support. What We’re Looking For: • High school graduates are welcome. • Prior experience is a plus, but not mandatory—we’re open to...
Rise Orbit Careers
Marikinamore than 2 months ago - ...Description We are seeking a Technical Support Representative to join our team in SEA. In this role, you will be responsible for assisting customers with technical issues, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases...
- Interacts with consumers by responding to inquiries, requests, or concerns about products and services within the required service level Gathers relevant facts, identifies symptoms, evaluates and analyzes needs and delivers solutions that meet customer expectations in ...
HR Network Inc
Quezon Citymore than 2 months ago - ...and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine. ABOUT YOU: The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. You are...
- ...Key Roles and Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the...
240000 Php per year
...Outsourced Business Services- Front office, Reception and Telephone Operations - Secretarial and Administrative Support and Clerical Positions- Customer Service, Technical support and Telemarketers - Accounting, Banking and Finance, Payroll, Procurement, Bank Reconciliation,...- Easy and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming customer...
Sapient Global Services
Caloocan Citya month ago - ...Technical Support Specialist Sangoma, a leader in business communications solutions, is seeking a dedicated Technical Support Specialist to join our team. With a reputation built on reliability and innovation, we provide fully integrated UCaaS solutions encompassing...
