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- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...by providing timely, accurate, and expert support. 2. Serve as the first point of... ...customer inquiries, issues, and standard technical tasks. 3. Triage, prioritize, and manage... ...years of experience as a Technical Support Agent or 3-4 years in a customer-focused,...
- ...expert advice • Act as the first level of support for questions, issues, and common tasks... ...verbal communication to resolve complex, technical issues • Support the overall objective of... ...associated with the Technical Support Agent functions and/or tasks within the capability...
ACCPRO INTERNATIONAL
Pasaya month ago - ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is temporary for a period of 6 months...
- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Grand Bellsoft
Pasay9 days ago - ...Makati and is NOT a shipboard opportunity. The Silver Concierge Agent is an office-based role responsible for delivering exceptional... ...identifying opportunities to enhance the guest experience and support revenue growth. This role plays a key part in improving sales conversion...
- ...a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact... ...customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation...
- Freelance Sales Agent St. Peter Freelance Sales Agent How to be become a St. Peter Sales Agent? What are the St. Peter Sales Agent requirements? Join our growing team! *This is a freelance work, part time job, no quota is required *You can sell in your areas...
- Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software... ...SLA times. Provide onsite assistance as required. Technical Skills: • Installing, configuring and administering/managing IBM...
- ...service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review internal... ...to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and...
- ...We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts...
- ...Job Title: Expert – Business Development Support Job Location: Manila The Expert – Business Development Support, OMS provides centralized, high-quality support for non-strategic and non-customer-facing activities within the Business Development process for Ocean...
- Bachelor’s degree in Tourism, Hospitality Management, and other related courses. Effective communication skills with proficiency in the English language Fresh graduates are encouraged to apply.
- Customer Service Representative - Technical Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join... ...incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth....
Telesys BPO Solutions
Pasay17 days ago - ...Accountabilities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/ CS/OCS Teams) by Preparing quotations and bids Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs Providing...
- ...IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and... ...and degree holders of any courses. - Having experience in a Technical Help Desk is a big advantage. - Having experience in Customer...
J-K Network Services
Pasay17 days ago - ...paced environment - Willing to be assigned at any branch - Fresh graduates are welcome to apply Job Description: - Performs technical works which do not require a contractor or job order in the store such as electrical wires, switches, convenience outlets, coiling...
Sanford Marketing Corporation
Pasaymore than 2 months ago - ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Customer-oriented with a proactive, positive attitude Minimum Technical and Work Environment Requirements: Internet Connection:...
- Key Responsibilities: Respond to customer inquiries via chat, email, or messaging platforms Provide accurate information on products, services, orders, or accounts Resolve customer concerns professionally and efficiently Document all interactions and transactions accurately...
Telesys
Pasaya month ago - ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- Requirements: Vocational Course Must have certificate Completion of a relevant apprenticeship may be advantageous. In-depth knowledge of HVAC systems and their inner workings. Familiarity with all tools and equipment necessary for HVAC installation and maintenance....
Dempsey Resource Management
Pasaya month ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasaya month ago - A Collections Account Agent works with customers who have past-due balances. Their main role is to communicate with customers through phone, email, or messaging to remind them about unpaid bills, negotiate payment arrangements, and update account records. Key Responsibilities...
ConnectCOM
Pasaya month ago - ...termination actions. Requires broad technical expertise and industry knowledge. Is... ...daily tasks of complex business, technical support, or production teams. Sets team... ...front-line supervisors and tier 2 or 3 agents to enhance performance. Gives processes...
- ...providing world-class, omnichannel customer support across industries such as... ...strategic partnerships, they empower skilled agents to deliver seamless, complex interactions... ...the Philippines, they are expanding their technical team and are looking for a highly driven...
- ...Professional and positive interaction with all levels of management, agents and colleagues is imperative. The administrative requirements... ...evolving. 4. HISTORICAL REPORTING: Responsible for supporting other members in the Workforce Planning team in the preparation...
- ...ticketing exceptions related to failures caused by systems or agent failures. Essential Duties and Responsibilities: 1 . Workes... ...customer impact caused by ticketing exceptions 7. Trains and supports the teams on back-office processes 8. This job description in...
- ...customers # Ensures each crew member receives appropriate level of support and guidance to create an exemplary onboarding experience. #... ...teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, Authorized Referral Sources and RCM Manila) when...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
