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- ...raised an expansion round and are prepping for growth acceleration through 2023. For more information visit: About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and...
- ...fostering an open, honest, and accountable environment where information flows freely and clearly. Job Overview The Technical Support Agent's primary responsibility will be to work with internal and external customers and provide first-level (T1) support for...
- ...expert advice Act as the first level of support for questions, issues, and common tasks... ...verbal communication to resolve complex, technical issues Support the overall objective of... ...associated with the Technical Support Agent functions and/or tasks within the capability...
- ...exciting work opportunities and foster a culture where everyone can meaningfully contribute to. Join us as a: Technical Support / IT Service Desk Agent Qualifications: · Holder of ITIL Foundation Certificate. · Knowledge of relevant SLA, OLA and UC....
- ...What Were Looking For Are you a customer-focused problem-solver who thrives in a fast-paced technical environment Were looking for a Tier 1 Technical Support Agent to join our growing Technical Support team in Manila. This is an exciting opportunity for someone...
- .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys... ...organization. We're seeking skilled and customer-focused Technical Support Representatives to provide technical assistance and...
1400 - 1700 $
...Shift: US Time (Graveyard/Night Shift) Unit: The Grid // Technical Support The Blueprint Lumen Partners is architecting the frontline... ...Create technical playbooks and KB articles that allow junior agents to solve complex issues without escalating. The Non-...- ...role will involve providing world-class customer service and technical support for our vector database and all Pinecone products. The ideal... ...runbooks to improve coverage and effectiveness of our internal AI agents Identify areas of improvement for customer experience and...
- .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys... .... We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will...
- JOB DESCRIPTION / JOB QUALIFICATIONS: Technical Sales Agents --> Technical background in Engineering, Industrial Automation --> 1-2 years experience in Sales of Industrial Equipment/Machinery --> must be licensed & able to drive (sedan / pickup) --> Office in Ortigas...
- ...or pickup Confident dealing with clients, site visits, and technical discussions Work Details Office based in Ortigas Client... ...industrial clients Coordinate site visits and follow-ups Support clients with basic technical explanations and product solutions
- The Customer Support Agent is in charge of responding to all inquiries and correspondence we receive from customers across multiple touch... ...related to lost, delayed, or incorrect orders. Escalate technical or complex issues to the Customer Support Lead when necessary...
- ...experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to... ...The Role We're seeking an exceptional Technical Support Engineer to join our Customer...
- ...Chat Support Agent | Full-Time | Remote We are a trusted recruitment partner connecting talented professionals with reputable companies worldwide. On behalf of a well-established offshoring and outsourcing company, we are currently hiring a dedicated and customer-oriented...
- ...Discover your 100% YOU with MicroSourcing! Position: Coordinator - Technical Support Location: Harton, Parañaque City Work setup & shift: SHIFTING | WFH Why join MicroSourcing GENERAL FUNCTION : Responsible for providing technical support in a timely, consistent...
- .... We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving moderate to complex customer issues within a skill-based routing model...
- ...Provide technical support to end-users on hardware and software issues. Investigate, diagnose, and resolve technical problems in a timely manner. Install, configure, and maintain computer systems, printers, and peripherals. Document and track support requests...
- ...Job Title: Technical Support Specialist Job Description In this role, you will get to help our customers continually love our client by being their superhero in answering the basics of how the client's product works. We will train you on how to triage, direct...
- ...Description: Duties and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. Performs timely repair service on equipment models carried...
- The purpose of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive...
- ...General Summary: The Technical Support Specialist I is responsible for assisting our partners in diagnosing and resolving a partner's product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues,...
- ...achieve our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing... ...relevant professional experience as a technical support agent or its equivalent ~ In depth knowledge and experience in at...
- Job Description * Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and application systems. * Ensure system issues are resolved efficiently to...
- ...Description: Successful applicants will provide efficient Technical Support to one of the leading multinational communications firm in the US. Functions will include troubleshooting internet connections issues, modem and other concerns Duties and Responsibilities...
- ...Visit our recruitment QC site, 3F, K-Pointe Bldg.,Aurora Blvd cor Gilmore Ave., New Manila, QC Site is open Mon-Fri, 10am to 4pm Skills: Teamwork, Good Communication (listening, verbal, written), Self-Management, Computer/Technical Literacy...
- ...Technical Support- Design Administrator (Up to ₱35K | Hybrid | FREE AI CERTIFICATION) Cebu IT Park | Monday–Friday | Night Shift (9PM–6AM) Role Snapshot (Before You Apply) This is a client-facing technical support and design coordination role supporting a U.S.-based...
- ...Respond promptly to maintenance requests and operational issues Job Requirements / Qualifications College graduate or vocational/technical course related to maintenance, electronics, electrical, or mechanical works At least 13 years of experience in maintenance,...
- ...The Technical Support Engineer assists customers by building and submitting their iOS and/or Android apps to the applicable app stores for initial onboarding, scheduled updates, and resubmission of apps with bug fixes. This position is essential in the process of guaranteeing...
- ...Exciting opportunity to support Flexible opportunity to WFH (2 days per month in the office). We have an exciting opportunity for a Technical Support Technician. This is a transformational role, ensuring that customers receive dedicated, first-class support for our...
- ...Job Description The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support... ...global/system wide issues and present or escalate these to Tier 3 agents for additional input and resolution Use advanced knowledge...