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- ...Octal Philippines Inc. is seeking a dedicated Field Technical Support professional to provide comprehensive on-site technical assistance to clients. The role involves preventive maintenance, troubleshooting, and timely resolution of technical issues related to IT assets...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
- ...that happen. You'll be empowered to lead, supported to grow, and proud of the impact we... ...world. This position reports to: Technical Customer Service Supervisor __ Your... ...Join us as a Technical Customer Service Agent for the Automation Marine and Ports Division...
- ...Care for one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Technical Support Representative, you will address customer needs and concerns with empathy, resolving issues related to troubleshooting, system...
- ...and social impact seriously. They are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion for helping customers and possess the required skills, we encourage...
18 - 20 $ per hour
...We’re looking for a Customer Success Agent to help us go to the next level. You’ll develop... ...as the primary touchpoint for user support. Identify user needs and help users with... ...and report product malfunctions, ensuring technical issues are quickly addressed. Update internal...- ...Octal Philippines Inc. is looking for a Field Technical Support specialist to provide on-site technical assistance and support for network systems, hardware, and software. This role involves troubleshooting, maintenance, and ensuring client satisfaction through effective...
216000 Php per year
...delivery. Escalating customer feedback as required. Escalating technical issues to the relevant parties when needed and following up... ..., ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...6 $ per hour
...HEROIC Cybersecurity ( HEROIC.com ) is seeking a Tier 2 Technical Support Specialist to deliver expert, customer-focused technical support that keeps our customers’ technology running securely and seamlessly. This role sits at the frontline of the HEROIC customer experience...- ...to candidates based in Manila. To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Technical Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists...
- ...Technical Support Engineer II If you are looking for an opportunity to grow your career, this gives you a chance to gain and apply your knowledge of our products' functionality, applications, use, and installation as well as applicable electrical codes and manufacturing...
17 - 19 $ per hour
...more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members,...- ...Job Description: Provide timely technical assistance for Freshservice-related issues.... ...Freshservice features across IT teams. Support business operations through proactive maintenance... ..., and templates. User roles, agent permissions, and groups. Email notifications...
- ...Location: Metro Manila Work Arrangement: Remote Type of Support: Omnichannel Contract Duration: Permanent Training... ...join our Crescendo team and make a significant difference! As a Technical Support Specialist II , you will play a crucial role in our business...
- ...partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you'll own complex technical queries, act as a... ...product, processes, and peer development. You’ll be a change agent on the team solving high-impact problems, supporting cross-...
- ...businesses. We pride ourselves on providing reliable, efficient, and customer-focused support to help our clients operate seamlessly. About the Role: We are seeking a Remote Technical Support Specialist to support our systems team with day-to-day IT operations. In...
- ...the customer’s life cycle. About the Team : The Client Support team is a highly collaborative organization that works together... ...Advance problem-solving skills Ability of grasp technical knowledge and or not afraid to ask for clarification on functional...
- ...the role Serve as the first point of contact (Level 1) for technical and operational issues affecting banking and financial services... ...and operational stability About the team ~ Part of Client Support Operations team supporting banking and financial services...
- ...organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve... ...training programs for customer support and technical support teams. This role focuses on equipping agents with the knowledge, tools, and skills required...
- ...The Cynet Support Team provides expert technical support to global customers and is responsible for: Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required). Working closely with customers to ensure full deployment...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...The Technical Support Representative provides technical and customer support for device-related inquiries, resolving operational and troubleshooting issues through clear, timely, and empathetic communication. This role ensures accurate documentation, regulatory compliance...
- ...driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I Technical Support Administration , you will undergo an 8-week classroom training and shadowing session to be conducted by our Systems and...
- ...Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging...
- ...at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Technical Support Engineer - L1 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement... .... Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders...
- ...FileCloud is looking for an enthusiastic and experienced Technical Support Engineer based in East Asia to join our team . In this role, you will diagnose, troubleshoot, and resolve customer issues in a timely manner. You will be required to provide support coverage during...
- ...We are looking for a skilled individual to join us as a Client Support Services – Treaty Technical Account , located in Manila, Philippines . This hybrid position requires presence in the office at least three days a week. Join a global organization where your...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...to ask you: Are you FIS? Role location: Hybrid (three days in-office, two days virtual) About the role: As a Product Technical Support, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer...
