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- ...Humility, Make work personal Our Mission : To create conditions within which people can thrive! We are seeking a detail‑oriented Quality Assurance Analyst to uphold and elevate the customer experience in our organization. You will monitor agent interactions, analyze...
- ...execution, and provides a quick reference for performance reviews and rostering Main Duties Act as the overall lead for Quality Assurance and Documentation across all commissary functions. Develop, implement, and monitor QA systems, documentation standards...
- ...and strategies. See what it’s like to work at AGS by searching #LifeAtAGS on any social network. Job Description The Quality Assurance Auditor protects the business by ensuring compliance with internal control procedures and regulations. They provide a...
- ...Description The Junior Quality Process Specialist main functions are a) documentation and implementation of quality checks and inspection in the operations; b) establish and implements assurance and verification of quality procedures and parameters in the operations;...
- ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- ...employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. AI Data Quality Analyst Why this role exists: As AI-driven solutions expand across industries, ensuring the fidelity of training and...Remote job
- ...Fridays Day Shift Industry: Global Accounting Firm About the Job: We are looking for an experienced and results-driven Quality Assurance (R&Q) Manager to join our clients team and lead the Risk & Quality Review (RQR) program. The role requires a strong...
- ...Job description Job Summary KDCI Outsourcing is seeking a Junior Quality & Compliance Specialist to support daily compliance operations across our digital content and monetization programs. This role is responsible for enforcing policies conducting quality checks...
- Responsibilities: Monitor, analyze, and report on the quality of data across various platforms and systems. Identify, investigate, and resolve data quality issues, inconsistencies, and anomalies. Collaborate with business units and IT teams to define and enforce data...
Manpower Core Group Inc.
Pasiga month ago - .... - Knowledge of HACCP, GMP, ISO 22000, or equivalent food safety standards. - Familiarity with laboratory testing equipment and quality control systems. - Certification in HACCP, FSSC 22000, or ISO standards (preferred). WORK LOCATION: PASIG CITY WORK SCHEDULE...
Dempsey Resource Management Inc
Pasigmore than 2 months ago - ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality...
- ...We're looking for a Quality Specialist to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for the execution of AML Data QA activities, including driving the development, reporting of the annual risk-based AML Data QA testing plan...
- ...: 8am to 5pm ~ Bachelor's degree in Computer Science, Information Technology, or a related field ~3-5 years' experience as a Quality Assurance Tester or similar role ~ Experience in project management and QA methodology ~ Familiarity with Agile frameworks and...
- ...Title: Quality Assurance Specialist – BFSI (On-site, Taguig) Location: Taguig Schedule: Shifting Salary: PHP 33,000–38,000 + 2,000 allowance Qualifications: ~ Bachelor's degree or equivalent experience ~2+ years QA experience in BPO ~3+ years in Banking...
- ...Quality Analyst #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top GBS Employers for...
- ...~ High School Diploma or Bachelors Degree ~2+ years' customer service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft Office applications ~ Six-Sigma green belt training helpful...
- ...Location: Onsite – McKinley, Taguig Salary Range: ₱52,000 – ₱55,000 Job Description The Quality Analyst is responsible for ensuring high service standards through transaction monitoring, performance analysis, and continuous quality improvement initiatives. This...
- ...Basic Function The Quality Manager is responsible for ensuring smooth functioning of Quality Compliance function in client processes while ensuring that internal and client compliance requirements are met and assisting in driving incremental improvements. Essential...
- ...This role offers an exciting opportunity to contribute to the advancement of AI-driven solutions by focusing on quality assurance in low-code/no-code environments. As a Quality Engineer, you will play a key role in testing and validating AI solutions built using platforms...
- ...What does a Quality Manager do Think of yourself as a champion for operational excellence with the responsibility of ensuring that the team consistently meets program metrics and service-level requirements for quality as set by upper management and leaders. Imagine...
- ...agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions. Prepare reports and quality indicators, provide Quality results to Service Desk Leadership members, and implement continuous improvement action plans for...
- ...Key Responsibilities: Develop and implement monthly Quality Monitoring (QM) Audit strategies and plans. Facilitate weekly calibration sessions and provide performance reports. Conduct quality impact assessments for new products or services. Manage and resolve...
- ...Role Summary The Quality Engineer will contribute to small and large-scale Agile projects by performing manual and automation testing, retesting defect fixes, and supporting code release initiatives. The role involves test creation based on provided documentation, with...
- ...Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy,...
- ...Job Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking...
- ...Hybrid Our Enterprise Data Office team is looking for experienced professionals to join us in Taguig with the role of Data Quality Officer . In this role you will ensure enterprise data meets standards for accuracy, completeness, timeliness, and...
- ...scores a specified number of calls each month for all clients in order to provide an overall assessment of call center and collections quality. Scores are then entered into a database for tracking and reporting purposes. Quality issues and performance measures are used to...
- ...and procedures aligned with Canon's standards Suggest and support process improvement initiatives to maintain consistent service quality Verify accuracy and collate information required by clients Contribute to team improvement projects, including tools and...
- ...Join our team as a Data Quality Analyst and help ensure the quality, accuracy, and reliability of our systems, data, and processes. You'll work on both manual and automated testing , identify defects, and collaborate with cross-functional teams to deliver high-quality...
- Key Responsibilities Assist in the preparation of detailed test plans aligned with the overall verification strategy. Develop and maintain test cases and test scripts for project testing phases. Execute software testing including: Sanity Testing ...
