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35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...Surf Marketing Agency
Makatimore than 2 months ago35000 Php
...service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1% (QC volume / Service volume)...Welsend Global Services Inc.
Taguiga month ago- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - What you'll be doing Build test cases and test plans. Verify and revise regression test plans Perform unit and regression testing, testing of software builds/bug fixes, and documentation of tests performed Monitor existing web applications/projects. Reproduced reported...
Z Getcare Systems Inc.
Angeles Citymore than 2 months ago - ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- Key Responsibilities: Review requirements and technical specifications using Azure DevOps. Design and execute test cases based on Behavior Driven Development (BDD) principles. Perform manual testing including functional, regression, smoke, exploratory, UI/UX, ...
- ...Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing, and sometimes delegating activities related to quality monitoring...
- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
- ...and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class educational...
- ...(BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality...
- ...Job Title: Quality Laboratory Analyst Department : Quality Site : Foods Supply Unit - Cavite Reports to: Factory Quality Lead (Cooking Aids) ABOUT UNILEVER Unilever is the place where you can bring your purpose to life with the work that you...
30000 - 40000 Php
...Overview: We are looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality assurance specialist’s responsibilities include developing and implementing policies, conducting tests and inspections, identifying...BPO Relations
Quezon City7 days ago30000 Php
Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary HMO... ...2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills...Offshore Business Processing
Pasiga month ago- ...Glassdoor with 80% of approval rating! Overview: We are seeking a dynamic and experienced individual to join our team as a Quality Analyst in the Revenue Cycle Management (RCM) department. The successful candidate will play a crucial role in ensuring the accuracy...
- ...Qualifications Must hold an active PHRN license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO environment; alternatively, 4 to 7 years of specialized experience in Clinical Authorization...
- ...assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company. Job Responsibilities: Regularly monitor and evaluate calls and emails to ensure they...
- ...Quality Assurance Specialist (QA) is responsible for assessing the quality of the performance of our call center associates who deal... ...~2-3 years Call Center Experience ~1-2 years Quality Analyst Experience a plus ~ Bachelor Degree a plus ~ Excellent verbal...
