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- Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...
Surf Marketing Agency
Makatimore than 2 months ago - SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - ...Description The Sales Quality Analyst will be responsible for ensuring that our sales team adheres to quality standards and best practices. The ideal candidate will analyze customer interactions, provide feedback, and work closely with the sales team to drive quality...
- ...Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing, and sometimes delegating activities related to quality monitoring...
- ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- ...Description We are seeking a detail-oriented Global Support Quality Analyst to join our team in Southeast Asia. The ideal candidate will be responsible for monitoring and evaluating customer support interactions, ensuring that quality standards are maintained and continuously...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
- Key Responsibilities: Review requirements and technical specifications using Azure DevOps. Design and execute test cases based on Behavior Driven Development (BDD) principles. Perform manual testing including functional, regression, smoke, exploratory, UI/UX, ...
- ...and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class educational...
- ...Job Title: Quality Laboratory Analyst Department : Quality Site : Foods Supply Unit - Cavite Reports to: Factory Quality Lead (Cooking Aids) ABOUT UNILEVER Unilever is the place where you can bring your purpose to life with the work that you...
- ...(BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality...
30000 - 40000 Php
...Overview: We are looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality assurance specialist’s responsibilities include developing and implementing policies, conducting tests and inspections, identifying...BPO Relations
Quezon City9 days ago- Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary HMO... ...2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills...
Offshore Business Processing
Pasigmore than 2 months ago - ...Quality Assurance Specialist (QA) is responsible for assessing the quality of the performance of our call center associates who deal... ...~2-3 years Call Center Experience ~1-2 years Quality Analyst Experience a plus ~ Bachelor Degree a plus ~ Excellent verbal...
- ...Glassdoor with 80% of approval rating! Overview: We are seeking a dynamic and experienced individual to join our team as a Quality Analyst in the Revenue Cycle Management (RCM) department. The successful candidate will play a crucial role in ensuring the accuracy...
- ...to enhance the professional communication skills of corporate employees across various industries. Job Summary: As an ESL Quality Analyst, your role is to ensure the high-quality delivery of language training programs and secure acceptable rates of leveling...
- About Us: • We are a leading packaging manufacturing company in Valenzuela, looking for a highly motivated and detail-oriented Quality Assurance staff to join our team. If you have experience in quality control, production reporting, and familiarity with SAP, we would...
Dempsey Resource Management, INC.
Valenzuelamore than 2 months ago - ...to the next level? Support Services Group is on the lookout for a passionate and collaborative individual to join us as a Quality Assurance Analyst. Open for career shifters who has experience in the BPO industry! About The Role As a Quality Assurance Analyst, you...
- ...Qualifications Must hold an active PHRN license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO environment; alternatively, 4 to 7 years of specialized experience in Clinical Authorization...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company. Job Responsibilities: Regularly monitor and evaluate calls and emails to ensure they...
- ...assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class...
- ...Grad Work Experience: At least 2+ years exp as QA Analyst in a BPO setup (preferably in retail domain) Any domain Good... ...feedback and coaching to call center agents based on quality monitoring findings to help them improve their performance and...
- ...Job Description The Quality Assurance Specialist will play a critical role in shaping, improving and managing the overall quality of IntelyPros within the IntelyCare network of nurses and nursing aides. Responsibilities Educate nurses regarding the standards of...
BPO Seats
Cebua month ago - ...legislation - Keeping accurate results of checks and tests carried out - Testing products bought from suppliers and keeping records of suppliers' performance - Identifying inconsistencies and faults and finding the cause - Setting up and managing quality control systems.
Infinity Outsourcing Services
Angono, Rizalmore than 2 months ago - ...Position Title: Quality Analyst - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or College...
- ...The primary purpose of this role is to execute testing processes (creation, execution, defect identification and tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high standard of testing and quality assurance...
- ...results-driven Business Excellence Lead (QMS) to lead continuous improvement initiatives, enhance operational efficiency, and uphold quality standards. The ideal candidate has expertise in Lean Six Sigma, CMMI, and quality frameworks to drive process optimization, cost...
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - ...COMPANY PROFILE: A Japanese manufacturing company which an expert in producing and sale of press metallic mold. Position: Jr. Quality Engineer (Manufacturing) Company Industry: Manufacturing Industry Work Location: Rosario Cavite Work Schedule: Monday-Friday (8am...
JK Network Services
Rosario, Cavitemore than 2 months ago
