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- ...Php 45000 - Php 55000 Industry: IT Consulting & Services (IT-BPO) About the Job: We are looking for a detail-oriented Quality Analyst to join our clients Customer Care this role you will monitor evaluate and enhance the quality of Back Office and Voice support...
- ...calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) • Participates in calibration sessions/call...
- .... Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results ! Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential...
- Axos Business Center, Corp About This Job The QA Analyst is responsible for ensuring the quality, accuracy, and reliability of systems, data, and processes. This role involves developing test cases, executing manual or automated tests, identifying defects, and collaborating...
- ...Automation Testing Has at least a year of experience as Business Analyst Has relevant training/certifications in Software Testing... ...Conduct Test Review Maintain and improve the existing quality management system Documents the quality control checks performed...
- ...Urgently hiring for one of our direct client in Philippines. Job Title- Quality Analyst(Travel Account) Job location - Metro Manila Job Type- Shifting Schedule (Onsite) REQUIRED: At least 1-2 yrs experience as Quality Analyst in a Travel account...
- ...completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities: Uphold Sutherlands reputation through rigorous auditing of teammate...
- ...completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities: Uphold Sutherlands reputation through rigorous auditing of teammate...
- The Quality Assurance Analyst, Associate will be responsible for all testing phase of our production releases and all testing activities to ensure that the products meet the company standards. The Quality Assurance Associate requires documentation of all errors, identify...
- ...As a Quality Assurance Analyst - BetMGM you will ensure that our Customer Service Team is consistently providing leading-class service to players across all BetMGM brands. You will work on evaluating and coaching agents tracking improvement and meeting performance goals...
- ...Available Industry: IT Consulting & Services (IT-BPO) About the Job: We are looking for a detail-oriented Collections Quality Analyst to join our clients Quality this role you will monitor and assess agent transactions analyze performance metrics and provide...
- The Quality Assurance Analyst, Associate is responsible for validating configurations, customizations, and integrations within the Infor M3 Cloud ERP system. The role focuses on integration and regression testing across various applications or components, ensuring that...
- UnifyCX is looking for an extraordinary Quality Assurance Analyst - Content Moderation, to join our motivated and ambitious team. Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Shifting Schedule | Graveyard What Will You Do The...
- ...The Quality Assurance Analyst Large Account Operations is responsible for supporting the Underwriting Operations group by performing quality assurance activities to include process optimization evaluation and implementing automation visualization and data solutions in...
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients ...
- ...Description Senior Quality Assurance Analyst - HYBRID NIGHT SHIFT - (9PM - 6AM) About Citco Citco is a global leader in fund services corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets...
- ...Quality Assurance Analyst Req number: R6368 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of...
- ...meetings focus groups and discussions with internal and external business units to ensure processes are accurately documented and quality checked. Complete departmental tasks as assigned by the team leader. Collaborate with the team leader to develop team and Business...
- ...Description Join our Wholesale Lending Services Dealer Services team as a Quality Analyst and play a key role in maintaining high standards of accuracy and compliance. Be at the heart of quality control collaborating with cross-functional teams and driving process improvements...
- ...book appointments for real estate investors. Currently in rapid go-to-market expansion theyre scaling their AI operations and need quality assurance expertise to optimize performance. Job Description Youll be the quality guardian of cutting-edge AI...
- ...Manual Quality Assurance Analyst Req number: R6437 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years...
- ...time Worker Type: Employee The purpose of this role is to apply scientific principles and data-driven analytics to improve the quality and performance of business units. This involves translating stakeholders needs into analytically tractable problems applying...
- ...Description Elevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence As a Quality Analyst within Global Payments you will be responsible for conducting activities that ensure processes meet defined standards across...
- ...The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around... ...working in a contact centre environment as a Quality Analyst Familiarity with contact centre performance measurements and...
- ...Suggests potential opportunities for enhancements to onboarding/client training materials to client and training teams Assists Quality Supervisors with training new supervisors on proper contact scoring Assists Quality Supervisors with ensuring the accuracy of quality...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze evaluate and resolve back-end issues...
- ...The Quality Assurance Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance accuracy and that the customers experience exceeds expectations. Also responsible for communicating trends to the Management team and coaching Customer...
- ...crucial position charged with preserving and improving the caliber of content moderation activities inside an organization is the Quality Analyst (QA). It will include managing the moderator performance evaluation, making sure content restrictions are followed, and putting...
- ...About the job Quality Compliance Analyst - Senior Associate (MOA Pasay) Onsite Work Setup: 100% onsite (MOA Pasay) Requirements: ~2nd Year College / 72 Units Bachelors Degree (Any Course) ~1 year as Quality Analyst in BPO Essential Functions:...
- ...opportunity to join a dynamic and growing team in a fast paced and challenging environment As a Wealth Management Account Opening Analyst within the Wealth Management team you will review client onboarding requirements to ensure accuracy completeness and compliance....