Real time analyst jobs

 ...reporting with sub-metric drill downs and also summary dashboards have to be published Trend analysis to be done and data for various time periods readily available Reports to be generated and published at specific and pre-determined times and days Qualifications:... 

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing... 

• Must have at least 2 years of real time analyst experience in a BPO company • Must be proficient in English • Schedule: Shifting schedule (including weekends) and may work during holidays • Salary: 35k - 40k (ALL IN - still depends on their work experience) • Work... 

• Must have at least 2 years of real time analyst experience in a BPO company • Must be proficient in English • Schedule: Shifting schedule (including weekends) and may work during holidays • Salary: 35k - 40k (ALL IN - still depends on their work experience) •... 

 ...Job Description: As a Workforce Management (WFM) Analyst (RTA), you will be responsible for the monitoring of all issues that may...  ...you will be required to solve problems as they may arise with real time intervention. Include but not limited to Real-time monitoring... 

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve...

 ...of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals. Facilitates real-time discussions with necessary stakeholders. Completes root-cause analysis to determine and quantify reasons for forecast variance... 

Job Overview: WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. They are responsible for preparing and managing staffing and scheduling to ensure... 

 ...Job Title: ANALYST, REAL TIME Work arrangement: On-site (Paco, Manila) Work schedule: Night shift Job Summary  Main Objectives and Duties:    # Communicates any system downtimes to all stakeholders. - Escalates any system downtime and tool issues to... 

Main Responsibilities: Manage the call volume, real time monitoring of intraday, and program break schedules. Assist operations to maintain service level and create valuable report to do forecasting Generate ideas for process and service improvement planning. Use trends... 

 ...Transcom is looking for talented individuals like you to join our awesome team! Be the next Real Time Analyst for our Transcom Pasig site. Join our Transcom Family as a Real Time Analyst! As a Workforce Management Real Time Analyst, you will manage all call center... 

 ...system, ensuring compliance with current training, legislation while balancing needs and cost optimization. ~Update the schedule in real-time, and adjust staff availability, shift times, and training requirements to maximize resource utilization ~Analyze staffing levels... 

 ...or RTA for our pioneer campaign in BGC, Taguig. Workforce Analyst – Scheduler is responsible in creating forecasts, scheduling, capacity...  ...: • Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan from net staffing... 

 ...Real Time Analyst Position Purpose: The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report... 

 ...Real Time Analyst 22,000.00 - 25,000.00 Your career as a Scheduler will hone your analytical and strategic skills by managing the development of robust staffing plans and forecasting analysis to meet customer demand and service level objectives. Â Job Summary... 

 ...Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy. The Workforce Management- Real Time Analyst serves as the primary person in charge of ensuring staffing plans are carried out and adjusted as needed. Daily effort includes... 

 ...This hiring is for TSD Global (A Movate Company)  Job description: The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and productivity objectives. This position is responsible for daily reporting... 

 ...As Real Time Analyst , You Will… . Monitor real-time and non-real-time queues and adherence reports to ensure service level and response time objectives are met . Ensure effective and efficient utilization of resources . Create, Maintain, and Evaluate large... 

 ...Join our team today and experience firsthand our dedication to supporting People First. So what does a Workforce Planner (Real Time Analyst) really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand...