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- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary HMO... ...2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills...
Offshore Business Processing
Pasigmore than 2 months ago - ...4. Analyses templates based on requirements specified by the account or the management team. 5. Responsible for hand-off new report/ data source as necessary. 6. Responsible for accessing call quality performance of each campaign within given set of measurements
Linaheim Corporate Services Inc.
Pasig27 days ago - Must be a College Graduate More than 1 year of experience as a QA Must have experience in scrubbing and RCA Coaching experience is a Plus Blended account experience (Voice, Non-Voice) Amenable to working onsite in Pasig Willing to work on a shifting schedule
ADDFORCE Human Resource Solutions INC
Pasig28 days ago - Summary and Purpose of the Role: Assist and provide support with the bill run process and resolve billing disputes. Key Responsibilities: Facilitate the bill run process by ensuring the timely delivery of final invoices and reconciling revenue. Assist internal teams...
HR Network Inc
Pasigmore than 2 months ago - Nityo Infotech is hiring L1 Infrastructure Operations Support Analyst (WFH) to support our client's growing operations! Salary: Up to ₱ 25,000 - ₱ 35,000 gross Location: Quezon City/Ortigas (currently remote, but may change in the future) Schedule: UK Nightshift/Dayshift...
Nityo Infotech
Pasiga month ago - ...consultancy. We are looking for a detail-oriented Junior Insight Analyst with a strong curiosity about the FMCG or Tech & Durables... ...adapting to optimization processes, delivering timely and high-quality services, providing accurate and prompt responses, and effectively...
- ...weekend-off Salary Offer: Up to 110,000 (TBD) ABOUT THE ROLE We are seeking a highly capable and commercially astute Business Analyst to bridge the gap between operational business needs and technical solutions. Reporting to the Head of Business Systems and working...
- ...Job Description: We are looking for an experienced QA Manager to lead and support our quality team across various lines of business. The role involves managing QA Team Leads, driving process improvement initiatives, and ensuring high-quality performance standards...
- ...Requisition Number: 100865 Sr. Financial Analyst Location: This is a hybrid opportunity where you will work once a week in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila...
- ...QUALIFICATIONS: Minimum of 7 years of experience in Software Quality Assurance Bachelor's degree in Computer Science, Information Technology or related course Must be amenable to report 100% onsite in Makati / Ortigas JOB DESCRIPTION: Perform estimation...
- ...Technology, or a related field. 1-2 years of experience in software quality assurance, preferably within financial services or lending... ...teams, including developers, product managers, and business analysts, to understand project requirements. Provide feedback to improve...
CEPAT KREDIT FINANCING INC.
Pasiga month ago - Qualifications: Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or equivalent professional qualification. Minimum of 5-8 years of progressive experience in FP&A, finance business partnering, or management accounting. Demonstrated expertise...
DEMPSEY
Pasigmore than 2 months ago - ...business are well communicated to the developers such that the acceptance criteria defined in the user story creation is met with quality and in a timely manner. JOB DESCRIPTION Will lead and oversee 3-5 platforms in the production environment tagged as BAU. Must...
- ...foods * Knowledge of HACCP, GMP, ISO 22000, or equivalent food safety standards * Familiarity with laboratory testing equipment and quality control systems * Strong documentation, problem-solving, and communication skills * Certification in HACCP, FSSC 22000, or ISO...
Dempsey Resource Management Inc
Pasig8 days ago - ...Windows (desktop, Surface Pro) and / or Mac (MacBook, MacBook Air, MacBook Pro, Mac Mini, iMac, Mac Pro) Experience in any software quality control processes and procedures Exposure to software / hardware / network technologies Skill requirements Diploma...
- ...Game Industry with expertise in video game services to uphold customers' standards and improve quality of life. Our respected client is seeking a Video Game Business Analyst . The job is in Ortigas Center Business District, Pasig City, Metro Manila, Philippines with...
- ...successfully build their offshore team in the Philippines. The Role: We are looking for an efficient and detail-oriented billing analyst to join the billing operations in our company. The billing analyst's responsibilities include coordinating with other departments...
- ...personal Our Mission : To create conditions within which people can thrive! We’re looking for experienced Customer Support Analysts who are passionate about delivering world-class service and have a solid understanding of the evolving crypto and Web3 landscape....
- ...THIS ROLE: In this role you will be the primary technical expert responsible for validating extracted/ collected data and ensuring quality standards. You will serves as the ultimate subject matter expert for the team, leading technical decisions and process innovations...
- ...Requirements: With at least 2 years of experience as IT Business Analyst. Have the ability to prioritize tasks and work autonomously... ...excellence and take pride in how process can create a high quality end result Very good in Visio, MSOffice (Word, Excel, PowerPoint...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As an Operations Analyst you will support the Platform Operations team with process improvement, incident lifecycle management, and operational data...
- ...As a Business Analyst, you will be supporting the Sales and Marketing team, focusing on revenue prediction models and monetization metrics... ...15 years of experience, they specialize in delivering high-quality support across customer service, quality assurance, and technical...
- ...understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description This Role The Support Analyst will work with an energetic professional services team and will be responsible for providing solutions to client problems, a mix...
- ...management Workday Adaptive Planning system to support monthly forecasting, budgeting cycle. Responsible for being the gatekeeper of quality data across all of our relevant systems, driving remedial and corrective actions where necessary. Support the analysis, review...
- ...QUALIFICATIONS: A Software QA Analyst with a minimum of four (4) years of experience in Software Quality Assurance. Bachelor's degree in Computer Software, Information Technology or any related courses. Willing to report 100% onsite in Makati / Ortigas JOB...
- ...’re driven by our Group purpose, to power people and possibilities. Job Description This Job As a Senior Compliance Analyst, you will play a key role in supporting the overall compliance function by ensuring policies, procedures, and regulations are adhered...
- ...Requisition Number: 101327 Pricing Analyst II Location: # This is a hybrid opportunity where you will work [#] days in the office, [#] days a week from home. Insight at a Glance ~14,000+ engaged teammate s globally ~ Certified GPTW (Great Place...
- ...we’ll always find EMPATHY WHAT IS YOUR ROLE We are looking for a highly analytical and detail-oriented Asset Management Analyst to support our asset management team with critical reporting and financial monitoring. This role is responsible for maintaining key...
