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- ...leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots... ...measure and quantify their goals into metrics. Quality Analysts are essential in generating metrics for operations that help...
- ...JOB DESCRIPTION: Medical Records Quality Assurance Analyst Position Type: Full-Time Schedule: MT or PST Hours, Remote Apply Here: About the Role The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records...Remote job
- The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values and... ...has spent in classroom training and coaching sessions (SBS or Remote). Ability to respond positively to changing environment...
- ...within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues affecting...
- ...HIRING: Quality Analyst – McKinley, Taguig | Onsite | 30–40K Salary Range | Night Shift About the Role You'll be responsible for transaction monitoring, agent coaching, and quality data analysis to drive performance improvements across Care or Collections programs...
- ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality...
- ...We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development... ...impact in a fast-paced environment while working remotely, we would love to hear from you! Responsibilities Test...
- ...Location: Onsite – McKinley, Taguig Salary Range: ₱52,000 – ₱55,000 Job Description The Quality Analyst is responsible for ensuring high service standards through transaction monitoring, performance analysis, and continuous quality improvement initiatives. This...
- ...service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft... ...& RESPONSIBILITIES: As a Quality Review and Audit Analyst you will work with varied members of leadership and clients and...
- ...Quality Analyst #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top GBS Employers for...
- ...with the best 900 promotions given each year 2,700+ leadership training courses A Glimpse into Your New Role As a Quality Analyst, you'll play a key role in evaluating customer interactions to ensure service excellence. You'll conduct end-to-end transaction...
- ...collaborate with the best ~900 promotions given each year ~2,700+ leadership training courses A Glimpse into Your New Role The Quality Assurance (QA) Specialist plays a crucial role in ensuring that all agent-customer interactions meet high standards of customer...
- ...businesses can see, resulting in improved experiences that their customers can feel. Job Description High performance delivery on all quality parameters. Audit chats/email interactions on product/process, Communication and soft skills parameters. Conduct audits and...
- ...employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities...
- ...Job Title: Billing Quality Analyst Location: Northgate, Alabang, Muntinlupa City Work Setup: Remote | Full-time Department: Finance – Billing and Compliance Company: eClerx Manila About eClerx eClerx is a global leader in business process management...
- ...and procedures aligned with Canon's standards Suggest and support process improvement initiatives to maintain consistent service quality Verify accuracy and collate information required by clients Contribute to team improvement projects, including tools and...
- What you'll be doing Developing and implementing quality assurance processes and procedures to monitor and evaluate the quality of our products and services Conducting regular inspections, audits, and testing to identify and address any quality issues or non-conformances...
- ...Company Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information...
- ...Job Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking...
- ...Major Functions Of a QA Analyst Adhere to Laboratory Management System ISO/IEC 17025:2017 policies and procedures. Perform all activities within the scope of laboratory operation with full impartiality. Perform physico-chemical analysis for incoming raw and packaging...
- ...Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations; Accomplishes quality and organization mission by completing related results as needed. Qualification: Candidate must possess at least Bachelor's...
- ...develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description Quality Analyst in this role get to: Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee...
- ...Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team. Role: Quality Analyst Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Shifting Schedule | Graveyard Benefits: Day 1 HMO | Day...
- ...Prepare test reports and provide regular status updates on testing activities. Log, track, and manage defects using project-defined defect tracking tools. Collaborate with developers, business analysts, and project managers to resolve issues efficiently....
- ...Join our team as a Data Quality Analyst and help ensure the quality, accuracy, and reliability of our systems, data, and processes. You'll work on both manual and automated testing , identify defects, and collaborate with cross-functional teams to deliver high-quality...
- ...Role Purpose: The Data Analyst (MIS) plays a critical role in supporting enterprise-... ...analytics, while continuing to deliver high-quality reports for all departments.... ...Comprehension: Good Duty Hours: Full Time Remotely Experience: Minimum 3 years of experience...
- We are looking for a Quality Analyst to be dedicated to our Australia-based client. The Quality Analyst will be responsible for ensuring websites, themes, and plugins conform to quality standards by executing automated test plans, performing diagnostics, and coordinating...
- ...QUALITY ANALYST The ideal candidate should possess: - Strong process knowledge of SD with minimum 2 years of experience - Minimum 2 years of experience as Quality Analyst - Candidate should have good Communication skills. - Candidate should know how to use excel...
- ...secure and seamless support for our partners. Join our growing team and build your career with us! We are looking for a Quality Assurance Analyst. Key Responsibilities: Monitor and evaluate customer interactions to ensure adherence to quality standards....
- ...Position: Quality Assurance Analyst Job Type: Permanent Work Setup: Hybrid (2x-3X a week) Shift Time: Day Shift - (7:00 AM - 4:00 PM) Location: Cebu Summary: Join the Quality Team and drive innovation that matters. You will join a dynamic group...