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- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Specialist. In this role, you will be responsible for evaluating the quality of customer interactions and ensuring compliance with company standards. Your...
- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Medical Device Quality Expert - REMOTE. In this role, you will play a crucial part in ensuring the highest standards for medical device quality and compliance. Your expertise...
- ...Role Title: QA Analyst (Automation – Tricentis TOSCA) Join ECLARO – Where Talent Meets... ...improvement. If you are passionate about quality engineering and want to contribute to... ...global stakeholders. The role offers a fully remote work setup, providing flexibility while...
- ...timely feedback to the floor. Coordinate and facilitate call calibration and training sessions for call center staff . Publish quality trends, feedback, and improvement/enhancement reports Conduct quality monitoring and coaching sessions. Deal tactfully and...
- ...Not Limited To Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines. Meeting the required number of evaluations on a daily, weekly, and/or monthly basis. Provide accurate and...
- ...businesses can see, resulting in improved experiences that their customers can feel. Job Description High performance delivery on all quality parameters. Audit chats/email interactions on product/process, Communication and soft skills parameters. Conduct audits and...
- The Quality Analyst (QA) is responsible for auditing, ensuring compliance, and improving the quality of contact center transactions across calls, chats, and emails through live, recorded, or side-by-side monitoring. The QA ensures the integrity of operations by identifying...
7 - 13 $ per hour
**CPA LICENSE REQUIRED** **PERMANENT REMOTE (MUST HAVE OWN EQUIPMENT)** **7-13 USD PER HOUR FIXED (Paid bi-weekly via Payoneer/Paypal... ..., and identify discrepancies while also learning and applying quality assurance (QA) processes such as system change review, bug...- ...Job Description: Quality Analyst primary responsibility is to conduct quality monitoring to identify and remediate opportunities, guided by Compliance and Quality standards. In addition, QA is also expected to conduct basic root cause analysis per incident, and track...
- ...Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team. Role: Quality Analyst Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Shifting Schedule | Graveyard Benefits: Day 1 HMO | Day...
- ...Quality Engineer (QA) – 100% Remote (Philippines, Manila-based) Location: Manila, Philippines – 100% Remote Employment type: Full-time Experience level: Mid-level (3–7 years) About the Role We are looking for a Quality Engineer who will own the end-to...
- ...evaluate and score inbound or outbound calls against established quality assurance instruments and standards Review, evaluate, and... ...on quality improvement: Must have previous Quality Assurance Analyst experience in a Call-Center Environment Position involves the...
- This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. Qualifications Bachelor's degree holder. Ability to assist with process improvement and compliance. Basic understanding...
- ...About the role: We are seeking a skilled QA Analyst with hands-on experience in Tricentis TOSCA to join our quality assurance team. The ideal candidate will have a strong background in automation testing, be familiar with various types of testing, and be comfortable performing...
- ...rewarding career in government contracting, then Deltek could be the perfect fit for you. Position Responsibilities The Quality Assurance Analyst position monitors and reviews research content published by analysts, such as opportunities, contracts, and other...
- ...Position Responsibilities: Conduct quality reviews of transactions for accuracy, policy adherence, and error root-cause analysis communicate issues to representatives. Recommend and implement workflow/process improvements, including system enhancements serve as...
- ...Company Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information...
- ...Position Responsibilities The Quality Assurance Analyst position monitors and reviews research content published by analysts, such as opportunities, contracts, and other information of value to our clients, to evaluate compliance with research quality standards and...
- ...Role Overview We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring, evaluating, and improving employee performance. You will be responsible for assessing customer interactions, identifying trends, and providing actionable feedback to...
- ...develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description Quality Analyst in this role get to: Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee...
- ...We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development... ...impact in a fast-paced environment while working remotely, we would love to hear from you! Responsibilities Test...
- ...Job Description Quality Assurance Analyst for Voice Account Work closely with Quality leaders to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and workflow Support every aspect of internal audit quality...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues...
- ...GMP verification audit, highlights non-conformances identified and verifies action taken. Prepares report to communicate outcomes of quality activities. Operates and ensures proper maintenance including verification activities, cleanliness and safekeeping of office...
- ...Quality Assurance Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone...
- ...Job Description Quality Assurance Analyst The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation closely work with Call Center & Marketing team. Qualifications Entry-Level: minimum of 1-2 years professional...
- ...Automation Testing Has at least a year of experience as Business Analyst Has relevant training/certifications in Software Testing... ...Conduct Test Review Maintain and improve the existing quality management system Documents the quality control checks performed...
- Main Duties: - Conduct incoming, in-process, and final inspection of wires and cables to ensure compliance with quality standards and customer specifications. - Monitor production processes and identify quality issues or deviations. - Perform physical, electrical...
- ...Job Description – Quality Assurance Analyst Position Title: Quality Assurance Analyst Job Overview The Quality Assurance Analyst ensures that all products manufactured by FCCDCI meet established quality standards and regulatory requirements. This role is...
- The Quality Assurance Specialist for UCM Outbound is a key contributor to maintaining service excellence in proactive customer engagement. This role ensures that every outbound interaction reflects the organization's commitment to empathy, accuracy, and compliance. The...