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- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Specialist. In this role, you will be responsible for evaluating the quality of customer interactions and ensuring compliance with company standards. Your...
- The Quality Analyst (QA) is responsible for auditing, ensuring compliance, and improving the quality of contact center transactions across calls, chats, and emails through live, recorded, or side-by-side monitoring. The QA ensures the integrity of operations by identifying...
- ...and digital marketing agency in North America. We are a fully remote and highly collaborative team of digital marketing thought leaders... ...training materials to support SEO efforts. Work within HD’s quality control checker. Gather and monitor performance metrics for...
- ...Role Title: QA Analyst (Automation – Tricentis TOSCA) Join ECLARO – Where Talent Meets... ...improvement. If you are passionate about quality engineering and want to contribute to... ...global stakeholders. The role offers a fully remote work setup, providing flexibility while...
- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Medical Device Quality Expert - REMOTE. In this role, you will play a crucial part in ensuring the highest standards for medical device quality and compliance. Your expertise...
- ...Not Limited To Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines. Meeting the required number of evaluations on a daily, weekly, and/or monthly basis. Provide accurate and...
- ...timely feedback to the floor. Coordinate and facilitate call calibration and training sessions for call center staff . Publish quality trends, feedback, and improvement/enhancement reports Conduct quality monitoring and coaching sessions. Deal tactfully and...
- ...Job Description: Quality Analyst primary responsibility is to conduct quality monitoring to identify and remediate opportunities, guided by Compliance and Quality standards. In addition, QA is also expected to conduct basic root cause analysis per incident, and track...
- ...About the role: We are seeking a skilled QA Analyst with hands-on experience in Tricentis TOSCA to join our quality assurance team. The ideal candidate will have a strong background in automation testing, be familiar with various types of testing, and be comfortable performing...
- ...Job Description Quality Assurance Analyst for Voice Account Work closely with Quality leaders to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and workflow Support every aspect of internal audit quality...
- ...businesses can see, resulting in improved experiences that their customers can feel. Job Description High performance delivery on all quality parameters. Audit chats/email interactions on product/process, Communication and soft skills parameters. Conduct audits and...
- ...GMP verification audit, highlights non-conformances identified and verifies action taken. Prepares report to communicate outcomes of quality activities. Operates and ensures proper maintenance including verification activities, cleanliness and safekeeping of office...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues...
- ...Quality Engineer (QA) – 100% Remote (Philippines, Manila-based) Location: Manila, Philippines – 100% Remote Employment type: Full-time Experience level: Mid-level (3–7 years) About the Role We are looking for a Quality Engineer who will own the end-to...
- ...evaluate and score inbound or outbound calls against established quality assurance instruments and standards Review, evaluate, and... ...on quality improvement: Must have previous Quality Assurance Analyst experience in a Call-Center Environment Position involves the...
7 - 13 $ per hour
**CPA LICENSE REQUIRED** **PERMANENT REMOTE (MUST HAVE OWN EQUIPMENT)** **7-13 USD PER HOUR FIXED (Paid bi-weekly via Payoneer/Paypal... ..., and identify discrepancies while also learning and applying quality assurance (QA) processes such as system change review, bug...- ...firsthand our dedication to supporting People First. AI Data Quality Analyst Why this role exists: As AI-driven solutions expand... ...your day-to-day work. Why you'll love this role: Work remote: Work from anywhere you're most productive! Every dataset...Remote job
- ...Role Overview We are seeking a seasoned Quality Analyst to ensure service excellence by monitoring, evaluating, and improving employee performance. You will be responsible for assessing customer interactions, identifying trends, and providing actionable feedback to...
- ...with the team and client Job Summary The Mid Technical Quality Assurance Analyst is responsible for ensuring the quality, reliability, and... ...wherever you are in the Philippines. Benefits Remote first work but will require in-person work days for meetings...
- ...Worker Type: Employee The purpose of this role is to apply scientific principles and data-driven analytics to improve the quality and performance of business units. This involves translating stakeholders' needs into analytically tractable problems, applying scientific...
- ...Department: Support – Customer Experience and Quality Reports To: Quality Assurance Team Lead Location: Alabang (On-site), Muntinlupa... ...are seeking a detail-oriented and analytical Quality Assurance Analyst to ensure our Business Development Center delivers exceptional...
- ...Job Description: A Quality Reporting Analyst creates and finetunes data visualization and flow for all QA needs across 3 QA layers – implementation, operational, business analytics. The role also covers process improvement through process automation through existing...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company. Job Responsibilities: Regularly monitor calls, chats and emails Score and provide...
- ...Role Purpose: The Data Analyst (MIS) plays a critical role in supporting enterprise-... ...analytics, while continuing to deliver high-quality reports for all departments.... ...Comprehension: Good Duty Hours: Full Time Remotely Experience: Minimum 3 years of experience...
- ...Quality Assurance Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone...
- ...Job Description Quality Assurance Analyst The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation closely work with Call Center & Marketing team. Qualifications Entry-Level: minimum of 1-2 years professional...
- The Quality Assurance Specialist for UCM Outbound is a key contributor to maintaining service excellence in proactive customer engagement. This role ensures that every outbound interaction reflects the organization's commitment to empathy, accuracy, and compliance. The...
- ...Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment. About The Role As a Quality Assurance Analyst, you’ll be a hands-on member of our Mobile Product Team, partnering closely with product managers, designers, and...
6 $ per hour
...come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and process adherence. I’m... ...together. Onward, Christopher Chad Wilbourn CEO and Head of Sales Tribe Wellness Sales, Inc. Austin, TX #li-remote...- ...The Quality Assurance Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance, accuracy and that the customers experience exceeds expectations. Also, responsible for communicating trends to the Management team and coaching Customer...