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- ...leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots... ...measure and quantify their goals into metrics. Quality Analysts are essential in generating metrics for operations that help...
- is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound call and potential emails or chat responses (as needs rise within the company) to...
- ...monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities... ...other duties and special projects as assigned. Qualifications ~ Minimum 1 year previous experience as a Quality Analyst...
- ...Quality Assurance Specialist (QA) is responsible for assessing the quality of the performance of our call center associates who deal... ...Required ~2-3 years Call Center Experience ~1-2 years Quality Analyst Experience a plus ~ Bachelor Degree a plus ~ Excellent...
- ...Delivers quality audit targets on time. Conducts real-time and historical audits and evaluations. Provides real-time coaching, QA feedback, and refresher training to agents and approvers. Analyzes quality trends and defects; shares insights with Operations Leads...
- ...Quality Analyst Role Objective Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of the operators. The QA will monitor inbound calls, chats and emails responses to assess associates' demeanour, technical accuracy, customer...
- ...collaborate with the best ~900 promotions given each year ~2,700+ leadership training courses A Glimpse into Your New Role The Quality Assurance (QA) Specialist plays a crucial role in ensuring that all agent-customer interactions meet high standards of customer...
- ...firsthand our dedication to supporting People First. AI Data Quality Analyst Why this role exists: As AI-driven solutions expand... ...day-to-day work. Why you'll love this role: Work remote: Work from anywhere you're most productive! Every dataset...
- ...incoming materials and finished product. Accepts and rejects lots on the basis of samples checked and assists in the implementation of quality control programs, food safety and halal compliance. Releases finished products for dispatch, checks that quality is within...
- singlePosition View All Jobs Hybrid Sr. Software Quality Analyst Manila, Philippines Find out how well you match with this... ...produce high quality product. You work and coordinate with remote test engineers to ensure test coverage of all features. You...
- ...gain insight into the way they do business with our customers Our Quality Support Operations (QSO) team delivers insights on... ...In our Quality Support Operations practice, our Sr.Quality Analyst (Japanese Bilingual) works in partnership with Customer Support...
- ...JOB DESCRIPTION: Medical Records Quality Assurance Analyst Position Type: Full-Time Schedule: MT or PST Hours, Remote Apply Here: About the Role The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records...Remote job
- ...Hospital Medical Coding Quality Assurance Location: Makati Company: Job Title: Medical Coding Quality Assurance (QA) Specialist Location: Makati City, Philippines (On-site): (based Full-time .About Company healthcare coding and revenue cycle management solutions...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues...
- ...secure and seamless support for our partners. Join our growing team and build your career with us! We are looking for a Quality Assurance Analyst. Key Responsibilities: Monitor and evaluate customer interactions to ensure adherence to quality standards....
- ...HIRING: Quality Analyst – McKinley, Taguig | Onsite | 30–40K Salary Range | Night Shift About the Role You'll be responsible for transaction monitoring, agent coaching, and quality data analysis to drive performance improvements across Care or Collections programs...
- ...individuals to join our dynamic work environment where fun meets results ! AIC Phil LLCQuality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential customer. The QA Analyst will...
- ...valuing your unique skills and experiences. Your Role And Responsibilities Your Role and Responsibilities: As a Quality Assurance Analyst, you are responsible for auditing/reviewing all transactions performed by Practitioner/Agents/ Tier 1 Representative to ensure...
- ...service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft... ...& RESPONSIBILITIES: As a Quality Review and Audit Analyst you will work with varied members of leadership and clients and...
- ...Location: Onsite – McKinley, Taguig Salary Range: ₱52,000 – ₱55,000 Job Description The Quality Analyst is responsible for ensuring high service standards through transaction monitoring, performance analysis, and continuous quality improvement initiatives. This...
- ...eClerx i s seeking a Quality Analyst responsible for monitoring, evaluating, and enhancing the quality of customer interactions to ensure service excellence and compliance with company standards. This role plays a key part in driving performance, coaching teams, and...
- ...The position of Product Quality Assurance Analyst is within our Cardiometabolic and Informatics Business Unit located in Manila, Philippines. This role will have frontline communications with established intake sites. Key attributes of this position include the ability...
- ...Job Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking...
- ...Role We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our... ...significant impact in a fast-paced environment while working remotely, we would love to hear from you! Responsibilities Test...Remote job
- Title: Quality Assurance Analyst (Muntinlupa) The Quality Assurance Analyst Is Responsible For Ensuring that the goods produced adhere to established quality standards. Observing and checking raw materials used or finished goods produced for visible defects; performing...
- JR0128357 Analyst, Quality Review – Quezon City, Philippines Are you looking to play a key role in helping combat financial crime Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each...
- ...completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities: Uphold Sutherland's reputation through rigorous auditing of teammate...
- ...into a global network of experts committed to delivering high-quality services in medical writing, clinical monitoring, project management... ...Flexible work environment, with hybrid and fully remote options STAR day - an extra day off per year for you to recharge...
- ...with the best 900 promotions given each year 2,700+ leadership training courses A Glimpse into Your New Role As a Quality Analyst, you'll play a key role in evaluating customer interactions to ensure service excellence. You'll conduct end-to-end transaction...
- ...minimal supervision and work autonomously. Reliable honest and quality focussed in your work ethic. Well-spoken and well presented.... ...to Lendi Groups next chapter Apply now and be part of something big! Remote Work : No Employment Type : Full-time...