Technical Support Engineer (Solar & Energy Storage)
Skyscope Infinite Inc.
Job Summary
We are looking for a Technical Support Engineer to provide after-sales technical support for energy storage products, including batteries, inverters, and related equipment. The role involves troubleshooting, product training, field technical support, and working closely with customers, distributors, and the sales team to ensure excellent service quality.
Key Responsibilities
Provide remote and on-site technical support for customers, distributors, and internal teams.
Diagnose, troubleshoot, and resolve product-related technical issues.
Conduct product installation support, commissioning, testing, and maintenance when required.
Deliver product and technical training to distributors, installers, and business partners.
Support the Sales Team during customer visits by providing technical presentations and product demonstrations.
Prepare technical documents, troubleshooting guides, reports, and service documentation.
Monitor product quality concerns and provide technical feedback to improve product performance.
Manage spare parts inventory and coordinate replacement or repair of defective products.
Handle warranty claims, repair activities, and returned products.
Maintain good relationships with customers by providing timely and professional technical support.
Qualifications
Bachelor’s Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Industrial Technology, or a related technical field.
At least 3 years of experience in Technical Support, Field Service, After-Sales Support, or Service Engineering.
Experience in solar energy, energy storage systems (ESS), photovoltaic (PV), inverters, UPS, batteries, electrical equipment, or related industries is highly preferred.
Strong troubleshooting and diagnostic skills for electrical or electronic equipment.
Comfortable conducting product demonstrations and technical training.
Good communication and customer service skills.
Willing to travel frequently for customer site visits and technical support.
Proficient in English communication.
Registered Electrical Engineer (REE), Registered Master Electrician (RME), or TESDA certification is an advantage but not required.
- ...looking for a driven and technically-minded Energy Storage Sales Representative to expand... ...with the technical support and product teams to ensure... ...degree in Business, Marketing, Engineering, or related field (or... ...experience, preferably in solar, batteries, inverters, or...
- ...outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. The L2 Technical Support / Application Support Analyst provides second-level technical and application support for business-critical systems and applications...
- ...TECHNICAL ENGINEER The role is to provide Technical after sales Support for IT Infrastructure Solutions and to convince the customer of the technical fit and technical value between the product being sold and the customer's use case/application, platform or environment...
- ...and serves customers in more than 35 countries worldwide. Technical Support Representative L2- Job Description Role Summary... ...root causes, implementing workarounds, and collaborating with engineering teams to resolve customer-impacting problems while ensuring...
- ...This role works in a non-scripted support environment, specialists are expected and required to troubleshoot independently and think... ...address bugs and advance the product. What you bring: Strong technical skills with the following: MS Word, PowerPoint, Excel, MS...
- ...Job description Render technical support to clients on how to install the materials and proper use of tools (orientation, demo). Provide... ...objectives. Requirements Open for undergraduate in engineering course (Civil. Mechanical, or Sanitary) Good communication...
- Technical support representatives help customers troubleshoot the problems they encounter to identify their causes and attempt solutions . They use a systematic approach that involves asking questions about the problem to understand more about it.
- ...TECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc. Qualification: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) Basic knowledge of hardware, software, and networking Strong troubleshooting and problem...
- ...Provide technical assistance to employees, troubleshooting hardware, software, and network issues. Key Responsibilities: Help users... ...systems and software ~ Good problem-solving and communication skills ~ Previous IT support experience is a plus...
- ...Promote and sell products/services. Maintain and update customer databases. Meet or exceed sales targets. Provide customer support and follow-up. High school diploma or equivalent. Previous sales or customer service experience preferred. Strong...
- ...performance, AI-powered solutions, and human support. Yoast is growing, and because of that, we’re looking for a Support Engineer. Yoast is, next to WordPress, also... ...providing excellent customer service and technical support. You’ll assist with a wide range...
- An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyz With atleast 1-2 years experience
- ...customers in more than 35 countries worldwide. Provide Level 1 support - resolving troubleshoot issues directly through remote access... .... Required Qualifications Previous experience in technical support or customer support role is a plus Strong communication...
- A Fashion Sales Associate is responsible for providing excellent customer service, assisting clients in selecting and purchasing fashion items, and maintaining an inviting shopping environment. Key duties include greeting customers, offering styling advice, promoting products...
- ...interactions Provide troubleshooting, technical, and software advice and suggestions... ...Qualifications ~ BS in Computer Science, Engineering or related field, or relevant experience... ...to make a real difference. We dream big, support each other, and take pride in creating...
- ...About Us teamworX is a lean BPO/KPO company based in Cebu City. We deliver technical engineering support, Salesforce administration, digital marketing, and managed staffing to US clients. We’re building a new pilot team for a major US electrical and industrial automation...
- ...An IT Specialist manages, supports, and maintains an organization’s technology infrastructure. This includes computer systems, networks... ...Monitor and troubleshoot network and system issues Provide technical support and resolve user issues with computers or software...
- ...Full Remote job: Looking Experienced in Solar Industry: # Telephone Operator: answer call and reply # PV Solar System Design/Permit # Electrical & Structural Engineer Responsibilities # Telephone Operator: answer call and reply # PV Solar System Design...
- ...Desktop Support Engineer Account: Support Location: Cebu City Work Setup: Onsite Schedule: Shifting Salary: Up to PHP 43,000 (package) Job Overview Provide onsite technical support and ensure smooth day-to-day IT operations. The role requires strong...
- ...We are looking for a Tech-Support Specialist to work onsite in Cebu. What does a Tech Support Specialist do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology: Diagnosing and fixing issues...
- ...About the role This is a Solar Service Technician role focused on maintaining, repairing... ...professionally, and contribute to the technical development and training of the team.... ...communication Strong understanding of solar energy systems, electrical systems, and safety protocols...
- ...Emperor Penguin Ice Cold Storage is in need of Quality Control Officer! He/she is responsible... ...and quality standards documentation Support internal quality audits and ensure... ...Technology, Food Science, Agricultural Engineering, or a related field Minimum 2 years of...
- ...Key responsibilities Handle inbound and outbound customer interactions in Korean and English Provide customer and technical support through voice, chat and email Respond to customer inquiries accurately and professionally Troubleshoot and assist customers with...
- ...The Emperor Penguin Ice Cold Storage is looking for Warehouse Supervisor! The Warehouse Supervisor is responsible for the end-to-end... ...Fisheries and Aquatic Resources) regulations, and company policies Support internal and external audits by maintaining complete and...
- ...Install solar panels and related equipment on residential and commercial properties. Conduct site assessments to determine the best... ...systems. Perform troubleshooting and maintenance on existing solar energy systems. Collaborate with project managers and team members...
- Responsible for generating sales leads, developing B2B opportunities, converting prospects into sales, and maintaining excellent customer relationships while achieving sales targets.
- ...We are looking for a Senior Support Engineer (IT Support) to provide expert technical support and ensure smooth IT operations across our organization. The ideal candidate is highly skilled in troubleshooting, resolving IT issues, and supporting end-users with excellent...
- ...About The Role We’re looking for a detail-driven and organized Technical Writer Intern to support the Engineering team. In this role, you’ll help improve how knowledge is captured, structured, and shared by organizing internal documentation, refining runbooks, and...
- ...Demonstrated honesty and integrity in previous roles, with a strong commitment to ethical behavior. • Prior experience as a technical support is an advantage. • Superior understanding of computer hardware and software systems. • Proficient with or the ability to quickly...
- ...Technical Support Representative | Open for no experience Location: IT Park, Cebu Schedule: Full onsite, shifting schedule The Role... ...with the support. Collaborate with other teams (e.g., engineering, product, or QA) to resolve issues and provide feedback for...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer (Solar & Energy Storage). Be the first to apply!
