Search Results: 48,662 vacancies
110000 Php
...years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience
Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional...
TASQ STAFFING SOLUTION INC.
Legazpi City, Albay
20 days ago
55000 Php
Core Responsibilities:
- Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning... ...methodology
ou should possess:
- 2-3 years Experience in Workforce Management
- Experience with forecasting and scheduling
-...
St. Gabrielle HR Solutions, Inc
Pasig
9 days ago
33000 Php
Location: Muntinlupa City/Quezon City
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments...
VCC Link, Inc.
Muntinlupa
a month ago
Workforce Services Associate Manager
Manila | Mandaluyong | Taguig | Quezon City
JOB DESCRIPTION
Responsibilities:
The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through...
Neksjob Philippines
Mandaluyong
28 days ago
...Job Description:
Manages Real Time Analysts and Scheduling and Forecasting Analysts.
Primary duties may include, but are... ...levels and productivity goals are met.
Implements and maintains workforce management platform.
Maintains and analyzes workforce...
...Looking for a new challenge Join a company where YOU matter
We are looking for awesome Workforce Management professionals who wants to join our growing # team
Workforce Real Time Analyst
Workforce Scheduler
Workforce Manager
We are looking for an awesome...
Ninja Van PH
Taguig
4 days ago
...implementation of existing and proposed systems and tools used for workforce planning, monitoring and forecasting
Represent the... ...calls, and quarterly business reviews to represent the workforce management department
Support the Team: Consult with local managers, project...
...innovative solutions.Today, Guesty has 15 offices and 700+ team members across the globe.
We are seeking a highly skilled Workforce Manager to oversee the planning, implementation, and tracking of the workforce management as well as workflow projects from initiation...
Guesty
Cebu City
1 day ago
...strong background in multiple call center environment
• Able to manage multiple internal and external clients of different billing... ...Responsibilities :
• Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity,...
...communicating reports in an easily consumable manner for clients and partnering to drive business improvement.
Work closely client management, contact analytics, operations and WFO to break down barriers in KPI definition and understanding. Provide the team with...
...handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations...
...Workforce Transformation Manager page is loaded Workforce Transformation Manager
Apply locations Makati time type Full time posted on Posted 11 Days Ago job requisition id 531157WD Line of Service
Advisory Industry/Sector
Not Applicable Specialism
Advisory...
PwC South Africa
Makati
11 hours ago
...Job Description
About the Role: As a Workforce Services Manager you will perform the following (but not limited to) duties and responsibilities:
Overall management of the WFM AP and QA cost structure and budget
To support the Command Center leads for sales...
...Position Overview
Job Title: Workforce Management
Job Type: Full - Time
Location: Philippines
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
...levels are met. Monitors call volume demand in real time and flexes workforce accordingly.
Ensures that the best possible call center... ...schedules to ensure consistent service is maintained.
Designs and manages an efficient staff scheduling system for short-term future...
...Position Purpose: The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains... ...communicate with internal and external partners. Provide guidance to the workforce team about appropriate actions to improve or maintain project...
Afni, Inc.
Manila
4 days ago
...Description:
Requires broad technical expertise and industry knowledge.
Accountable for functional, operational, and/or program management.
Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 3 or more...
...sure our employees are top-notch. So now, we need your full concentration because it’s time to imagine what it’s like being a Workforce Manager.
What does a Workforce Manager really do? Think of yourself as the leader that provides direction in forecasting labor requirements...
...A workforce management manager is responsible for optimizing staff productivity and performance. This involves, (1) forecasting staffing needs, (2) optimizing schedules, (3) monitoring and analyzing data to improve efficiency. They often collaborate with HR and operational...
Dynata
Davao City
2 days ago
...Hi! We're Smartsourcing, looking for Workforce Management (Roster Setters) who can work with us full-time and on-site!
This role calls for you to work from 2:30 AM - 11:30 AM PHT; or 11:30 AM - 8:30 PM PHT.
Where???? Crown 7 Business Centre, Pope John Paul II Ave...
