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- ...equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a...
- ...Hybrid Our People and Corporate Services Group is looking for experienced professionals to join us with the role of Workforce Management Officer . In this role, you will be responsible for developing, implementing, and maintaining workforce strategies to...
775000 $ per day
...solutions tailored to specific business needs. Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant Role... ...responsible for implementing and optimizing UKG Pro Workforce Management solutions, focusing on Forecasting and Scheduling modules....Accenture
Taguigmore than 2 months ago1200000 Php per year
...The Role: The Workforce & Quality Expert Manager will oversee the quality assurance and workforce management functions within the BPO environment. This role is crucial for ensuring operational excellence and delivering high-quality service to clients. Develop and...- ...What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing...
- ...transparency and reproducibility. Collaborate with team members and managers to understand ministry needs and assist in the development of... ...in the development of data visualizations that provide deeper workforce insight for senior leadership. Education: Bachelor...
- ...governing processes. Collaborates with outside teams, vendors, consultants, database administrators & data scientists on data management as well as data warehousing teams to ensure compliance with future-state enterprise data architecture. Implement capabilities...
- ...BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is strongly...
- ...What Workforce Optimization contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing... .... Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and...
- ...for all. EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Organization and Workforce transformation (OWT) – Consultant Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly...
775000 $ per day
...identifying and solving issues within multiple components of critical business systems. Key Responsibilities Design, develop, and manage API proxies using Apigee for secure and scalable integrations. Implement API security policies, traffic management, and...Accenture
Taguigmore than 2 months ago- Workforce Analyst Position Description As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload...
- ...We are seeking a talented individual for Regional Workforce Health Consultant position at Marsh. This role will be based in Philippines... .... H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE... ...from WFM application by utilizing the full functionality. • Manage internal and external audit with processes and controls in place...Accenture
Taguigmore than 2 months ago- Workforce and Reporting Analyst [For Pooling] Position Description The Workforce Analyst Service Consultant will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk...
- ...the heart of our contact center operations? We are seeking a Workforce Real Time Analyst (with Scheduling Experience) to ensure the immediate... ...Expertise: Develop, adjust, and maintain agent schedules; manage shift bids and volunteer processes. Operational...
- ...working world for all. EY- Assurance – Staff – Experience Management As part of our EY-Assurance Team, you will be working to... ...• Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen...
- ...Overview We are seeking a strategic and results-driven HRBP Manager to support business leaders in a fast-paced fintech environment... ...organizational goals. Provide guidance on organizational design, workforce planning, and talent management. Drive performance...
- ...Job Title: HRBP Manager Location: BGC, Taguig Employment Type: Full-Time Job Summary: The HRBP Manager will act as a strategic... ...priorities. Provide guidance on organizational design, workforce planning, and change management in a fast-scaling environment....
- ...for all. EY- Assurance – Senior Associate– Experience Management As part of our EY-Assurance Team, you will be working to ensure... ...teams onshore. Skills and attributes for success · Workforce/Resource Management professional with expertise in scheduling,...
- ...Setup: Onsite (McKinley, Taguig) Job Summary: Operations Manager brings visionary, hands-on leadership to CE support, driving scalable... ...Collaborate closely with senior leaders in Recruitment, HR, Workforce, QA, and Product to align objectives and amplify impact....
- Ubiquity’s Senior Global Project Manager of Solutions Design, CX is responsible for providing comprehensive expertise in opportunity... ...reporting of metrics, defining key performance indicators, and workforce management (forecasting & capacity planning) Provides...
- ...(McKinley, Taguig) Job Summary: The Operations Assistant Manager plays a pivotal role in leading supervisors to achieve SLA targets... ...compliance challenges. Partner closely with QA, Training, Workforce, and Product teams to enhance performance and ensure readiness....
775000 $ per day
...THIS ROLE--- POSITION TITLE: Business Transformation Associate Manager WORK SETUP: Return to Office OVERALL PURPOSE: • Business... ...Intelligent Finance, Flexible Operating Models and Automated & Agile Workforce • Evangelizing solutions in Finance and Accounting while...Accenture
Taguig26 days ago- ...within remote and logistically complex environments, the company manages underground mining operations, processing plants, transport... ...and audit contractor HSE compliance, operational permits, and workforce safety performance. Ensure workforce competency, mandatory...
- ...The Sales Operations Manager is responsible for leading a high-performing team of inbound and outbound sales agents to deliver exceptional... ...that day-to-day activities are optimized through data-driven workforce planning and continuous process improvement. Key...
- ...respected healthcare institution in the Philippines. Our client is seeking Total Rewards Manager that will serve as a strategic partner in developing data-driven workforce programs that strengthen employee retention and organizational sustainability. He/she will...
- Manager- AI Position Description We are looking for a Manager Expert- Technical Architect for AI to design our development projects and oversee programs to ensure the proper architecture is implemented. #LI-MA8 Your future duties and responsibilities In this...
- ...leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive. About the role Seeking a visionary Brand Manager to elevate our leading brands to new heights in dynamic markets worldwide. Immerse yourself in customer insights and market trends,...
- ...Job Title: Legal Manager Location: BGC, Taguig Employment Type: Full-Time About Us PalmPay is a fast-growing fintech company dedicated to transforming digital financial services through innovative payment and consumer finance solutions. Our mission is to make...
