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- ...Job Title: Workforce Management (WFM) / Real-Time Analyst (RTA) Work Setup: Onsite Shift: Mid Shift Job Summary: We are looking for an experienced Workforce Management (WFM) / Real-Time Analyst (RTA) to support daily operations by ensuring optimal staffing,...
- ...The Sr. Workforce Manager is responsible for leading the end-to-end Workforce Management (WFM) function for large-scale, complex operations. This role ensures optimal staffing, forecasting accuracy, real-time performance management, and strategic capacity planning to...
- ...Understanding of operational process, logical thinking, reporting and analysis. Should be open to change; multi-tasking skills. Team management. Own the MIS delivery for the account with respect to all aspects of WFM – Planning, Scheduling, Forecasting, Real-Time...
- ...Workforce Management (WFM) Specialist / Lead Location: Cebu – Central Block (Onsite) Schedule: US Business Hours Job Summary: The Workforce Management (WFM) Specialist / Lead is responsible for ensuring optimal staffing levels, accurate forecasting, and...
- ...senior leadership and clients. Act as a consultant to Campaign Managers and Client Services, translating complex WFM data into... ...Scheduling Analysts, and Real-Time Analysts (RTAs). Present workforce performance trends and efficiency gains to senior leadership and...
- ...Job Overview We are looking for an experienced Senior Manager – Workforce Management to lead end-to-end workforce management operations within a contact center environment. The role is responsible for forecasting, scheduling, capacity planning, reporting, analytics, and...
- ...We are looking for an experienced Workforce Management Executive to support workforce planning, forecasting, scheduling, and real-time operations. In this role, you will analyze performance metrics, optimize staffing requirements, and collaborate with stakeholders to...
- ...volumes, agent availability, and queue performance to ensure optimal workforce utilization and SLA achievement. The role supports operations... ...and KPI targets are met through proactive real-time actions Manage agent adherence, schedule compliance, and intraday performance...
- ...Job Title: Workforce Management (WFM) Specialist / Lead Location: Cebu – Central Bloc (Onsite) Schedule: US Business Hours Job Summary The Workforce Management (WFM) Specialist / Lead is responsible for ensuring optimal staffing levels through accurate forecasting...
- ...Job Description The Workforce Planning team provides workforce products, technologies, scheduling, forecasting, and real-time support... ...optimize service levels; communicate changes to call center management and implement changes as required. Plan and influence the participation...
- ...based dermatology group looking to hire a full-time HR Audit & Workforce Analytics Administrator based in the Philippines. This is a... ...recruiting, onboarding, employee-file maintenance, audit follow-up, and manager-support workflows. The role requires reliable availability...
- ~ The Manager in the manpower industry oversees the recruitment, deployment, and management of workforce solutions for clients. This role involves developing client relationships, ensuring workforce compliance, and managing operations to meet client needs and business...
- ...while allowing valid local variations. Organization design & workforce planning Lead organizational design for the group and... ...implement succession planning for key and family roles. Talent management & development Implement performance management frameworks,...
- ...Talent Solutions is looking for an experienced and strategic HRD Manager to join our client's manufacturing organization. Based in Cebu,... ...leaders and site management to provide strategic HR support, workforce planning, change management, and organizational development initiatives...
- ...to gain hands-on experience in technical support and project management through our 6-month AvePoint Technical Enrichment Program (ATEP... ...sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities...
- ...Merchandising, Inc. is seeking a talented and experienced Area Operations Manager to join our team. This full-time position is based in Cebu City... ...performance, operational excellence, customer experience, workforce productivity, compliance, and profitability by ensuring the...
- ...The Area Project Manager will be responsible for planning, executing, and finalizing projects within scope, on time, and within budget. This role requires excellent leadership, organizational skills, and the ability to manage multiple projects and stakeholders simultaneously...
- ~ A Branch Manager is responsible for overseeing the daily operations of a branch office, ensuring efficient and smooth operations while meeting company goals and targets. They manage a team, develop strategies for business growth, maintain customer relationships, and ensure...
- ...Strategic Workforce Planning: Develop and execute workforce management strategies to ensure call center staffing aligns with forecasted demand and business objectives. Analyze historical data, trends, and real-time metrics to create accurate forecasts and staffing...
- Overseeing the daily operations Ensuring a high standard of customer service Managing of the spa team to deliver a good service Police clearance
- ...effectively. Maintain a high level of customer satisfaction through quality service. Assist with scheduling appointments and managing customer accounts. Collaborate with team members to enhance service delivery. Requirements Educational Qualifications:...
- ...A Branch Manager at New RBW Marketing Inc. typically oversees daily operations, sales strategy, and staff, requiring strong leadership, sales/operations experience (2-3+ years), a college degree, and excellent people management, communication, and problem-solving skills...
- ~ A Product Manager is responsible for overseeing the development, launch, and ongoing success of a product or product line. This role involves collaborating with cross-functional teams, including engineering, marketing, and sales, to ensure the product meets customer needs...
- ...We are looking for a dynamic and results-driven Sales Manager to lead the sales operations for our client's new low-cost/social housing projects. The role is responsible for developing and executing effective sales strategies, leading and mentoring a high-performing sales...
- CORPORATE KEY ACCOUNT EXECUTIVE Role: - To develop and build new key accounts. - To maintain and establish business customer relationship thru its existing corporate accounts Qualifications: - Bachelor’s Degree in Business Admin, Marketing, IT or Engineering...
- ...We are looking for a proactive and driven Management Trainee to join our Production team. This role is designed for individuals who are eager to develop leadership capabilities and build a strong foundation in manufacturing operations. As a Management Trainee, you will...
- ...Assistant Manager (Wholesale) Job Description: We are looking for an experienced Assistant Manager with a background in wholesale operations to support the day-to-day management of our business. The successful candidate will help oversee staff, manage inventory...
- # Monitors Area Managers/Branch Managers who need skill upgrading, advanced knowledge on problem solving, decision making, customer relationship management, negotiation skills, sales and marketing skills, people management, etc. # Conducts coaching/mentoring for Area...
- ...NOW HIRING: Site Finance Controller/ Plant Finance Manager Cebu, City | Onsite Full-Time Competitive Salary Package (Negotiable) We are looking for an experienced Site Financial Controller to lead the site's finance and controllership function. This role is...
- ...We are seeking an experienced and strategic Engineering Manager to lead our plant’s engineering and maintenance functions. The role ensures high equipment reliability, operational excellence, and compliance with food safety and regulatory standards. The ideal candidate...