PH Forward Deployed Product Manager
Full-time
DOSS
About Doss DOSS is building an Operations Cloud for the real world. A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:
- Procurement
- Inventory
- Orders
- Fulfillment
- Finance
- Assist US FDPMs in managing install activities and system implementation across the full lifecycle (discovery → design → build → UAT → rollout → support ).
- Prepare client deliverables such as process documentation, configuration workbooks, and training materials.
- Analyze complex client business processes, data, and pain points across various functional areas, with a primary focus on the supply chain (e.g., procurement, inventory, logistics, warehousing).
- Support data cleansing, validation, and schema setup to ensure smooth migration into the DOSS platform.
- Conduct quality checks to maintain integrity of client data before and after go-live.
- Work with clients to document, refine, and optimize business processes.
- Assist with system configuration, testing, and troubleshooting.
- Identify gaps or issues and escalate to senior PMO staff with recommendations.
- Provide hypercare support to clients after rollout, triaging issues and ensuring timely resolution.
- Track client feedback and work with cross-functional teams (product, engineering, support) to resolve problems.
- Maintain project trackers, dashboards, and reporting for U.S. PMO visibility.
- Document lessons learned and contribute to continuous improvement of PMO playbooks.
- Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields. Strong preference for those pursuing their Master's Degree in a relevant discipline.
- Excellent C1/C2 Native Proficiency Level in English Communication.
- Must be a Filipino citizen based in or near Metro Manila (Mega Manila area).
- Fundamental knowledge in supply chain, enterprise software, and systems implementation.
- 2-5+ years of experience in system implementation or business operations.
- Ability to understand client business processes and translate to table/schemas and automation designs and build.
- Strong data skills: expert ability to work with spreadsheets, schemas, and large datasets; comfort with data cleanup and validation.
- Advanced technical competency (e.g., schema design, workflows build and troubleshooting).
- Excellent organizational and time management skills; ability to manage multiple priorities across time zones.
- A proactive, problem-solving mindset and eagerness to learn.
- SQL, ERP/CRM system experience is a nice to have but not required.
- Experience with supply chain systems → inventory management, supply chain, finance/accounting workflows.
- Experience with ERP, CRM, or workflow software implementation → NetSuite, SAP, Sage, Odoo, Cin7.
- Understanding of business process design → operations, finance, supply chain, procurement, operations, etc.
- Coding experience is nice to have but not required.
- Ability to configure and test API credentials for integrated platforms → Shopify, QuickBooks, 3PLs, WMS, etc.
- Foundational knowledge in finance and accounting.
- Monday to Friday 9AM to 5PM US Pacific Time Zone or 12AM-1AM to 8AM-9AM Philippine Time Zone.
- Shift may slightly change after the first month of onboarding depending on your client assignment.
- Top of the market salary offer for the PH workforce.
- Comprehensive employee benefit package including HMO upon regularization.
- Be part of a fast-growing ERP startup backed by a strong vision.
- Work closely with the US team and gain exposure to US and global clients.
- Develop project management and technical skills in a dynamic environment.
- Collaborative, supportive, and growth-focused team culture.
Vacancy posted 19 hours ago
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