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- ...We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance... ...quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions...
- ...The Command Center Manager leads real-time operations for a global multi-channel contact center environment ensuring interval service... ...At least five years in a global contact center with three in Workforce Management. Bachelors in business data science or related field...
- ...Role Details Type of Support: Workforce Management Contract Duration: Full Time Training Schedule: Open to shifting schedules (subject to business requirements) Production Schedule: Open to shifting schedules (subject to business requirements) Work Type...
- ...through professional growth flexibility and personalized benefits to manage life in and outside of work. Whether youve got deep experience... ...and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLLs global operations platform delivering...
- ...At Symbos were redefining whats possible in workforce solutions. We believe in collaboration creativity and delivering exceptional outcomes... ...teams this is your opportunity to make a real impact. As Manager Workforce Optimisation youll lead a talented team responsible for...
- ...highly organized and detail-oriented Scheduling Coordinator to manage daily scheduling operations for a busy cleaning service company... ...growth. Key Responsibilities: 1. Optimize Workforce Efficiency Match cleaning jobs with available staff based...
- Urgently hiring for one of our direct clients in the Philippines. Job Title: Senior Executive- Workforce Management (RTA/Reporting) Location: Metro Manila Work Mode: Onsite, Night Shift Job Responsibilities Sending of interval / hourly reports like Attendance...
- ...Job Summary: We are seeking a highly skilled and motivated Manager to join our team in the HR Reporting and Analytics space. This is a hybrid role where you will be the primary point person for an HR client group and develop dashboard products. You will also collaborate...
- ...Play Supervise mentor and coach the Resource Planning team. Manage team performance conduct regular 1:1s and facilitate... ...Minimum Qualifications: Minimum of 3 years of experience in a Workforce Management (WFM) function with at least 1-2 years in a leadership...
- ...and Analytics Proposed rank: Assistant Director Sub Function: Workforce Insights (Global Consulting) Reports to: Consulting Workforce... ...Position Summary: This position is an advisory and consulting manager role to design workforce business strategy and standards for...
- ...differences is required. Role accountabilities: Stakeholder Management: Foster collaborative relationships with key stakeholders... ...short and longer term. Including, but not limited to: BA Workforce Planners GEC Directors Project Managers, Account Leads and...
- ...Overview The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program...
- ...of service, supporting millions of workers and employers while managing over $100B in claims across Australia. The Opportunity... ...Step into a senior leadership role where you'll guide a team of Workforce Planning Officers, drive strategic forecasting, and shape workforce...
- ...amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking The Workforce Management Specialist is responsible for delivering accurate forecasting and scheduling to ensure the right staffing levels are in...
- ...Description We are seeking an organized data-driven and people-focused Resource Manager to join our global team at Testronic. In this pivotal role you will ensure our testing teams are optimally staffed and supported matching the right people with the right...
- ...First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a... ...supporting People First. So what does a Senior Workforce Manager really do Think of yourself as one of the leaders of the...
- ...candidate is expected to report to the office three times per week or other frequency dictated by thebusiness. The Role The Workforce Management Forecaster will optimally allocate resources in the People Services Centers in Manila PH Sao Caetano BR and Ramos MX. The...
- ...shopping experiences both online and offline. Discover more about us here: The Job The Dialer Specialist is responsible for managing and optimizing the performance of the call center's automated dialing systems. This role ensures that the dialing technology is...
- ...education and relevant expertise in a professional sales or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key...
- ...Description Manages daily activities of WFM Shared Production Centers including leadership effectiveness of the management team correction of behavioral and training issues fostering a culture of collaboration and clarity. Ensures that WFM employees have access to...
- ...Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment of new or modified reporting methods and procedures...
- ...Description If youre looking to support a Payment Solutions Center from a workforce management perspective you have found the right place. The Workforce Management team provides workforce products technologies scheduling forecasting and real time support for the Payments...
- ...Optimise call centre operations and drive efficiency with Symbos. Symbos is expanding and looking for a Workforce Management Analyst (Dialer) to join our team. If you have a knack for data analysis system management and process improvement in a contact centre environment...
- ...maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop... ...accordingly. Present forecast performance and insights to management and stakeholders on a regular basis. Capacity Planning...
- ...Graduate of any Bachelor's Degree Preferably with prior experience in the Warehouse, E-commerce, Logistics field under a Workforce Planning and Management, Agency Management or Vendor Management Able to collaborate effectively with diverse stakeholders Keen to...
- ...communication and consistent HR/operational processes. You will manage rostering adjustments monitor shift activity ensure... ...and make quick operational decisions ~ Proficiency with workforce management or rostering software ~ High attention to detail...
- ...Position Description: Job Summary The Principal Consultant Workforce Analyst will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk demand creating staffing schedules...
- ...process both structured and unstructured data to support reporting, insights, and leadership visibility. Reporting to the Workforce Operations Manager, this role improves the efficiency and consistency of organizational reporting by automating core data processes. This...
- ...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team you will be responsible for analyzing historical data trends... ...opportunities for process improvements within workforce management and implement best practices to enhance efficiency. Scheduling...
- ...Position Description: TheService Consultant Workforce and Reports Analyst is responsible for optimizing workforce management processes to ensure efficient and effective service delivery. Key responsibilities include forecasting service desk demand developing staffing...