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- ...Shift: Remote Role Overview: The Administrative Support Staff (Mid-Level) provides administrative support to project teams and corporate... ...dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your frontline technical support team. You are responsible for creating a...
- ...Exchange, SaaS apps) Investigating recurring incidents & applying known solutions Escalating unresolved cases to L3 or vendor support Assisting in minor system/application deployments Common Skills Required: Strong knowledge of networking (TCP/IP, DNS, VPN...
- ...Work Arrangement / Work Shift: Remote Role Overview: Support procurement activities, supplier management, purchasing,... ...build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform... ...lead or manage a team in the future. Manage and resolve Level 1 and Level 2 incidents and service tickets, ensuring timely...
- ...do work that actually excites you? We are looking for a Level 2 Support Specialist to serve as the primary point of contact for... ...related field. ~3+ years of experience in customer support, technical support, service desk, help desk, or a similar client-facing...
- ...operational and people leader for a team of L2 Support Engineers. You own the team's performance... ...Are Looking For • Experience leading a technical support or customer success team in a B2B... ...customers and partners at a high level you do not need to be deeply technical, but...
- ...Role Overview A global SaaS technology organization is seeking a Technical Enablement Specialist (AI & Support Operations) to support technical coaching, troubleshooting, and capability-building initiatives within customer support teams. This role focuses on...
- ...global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching,... ...ability to influence and coach teams across different levels. Impact of the Role This role plays a critical...
- WHY JOIN OUR TRANSEC TEAM? - HMO with dependent - Supportive, healthy work environment with real work-life balance - Engaging company... ...- Background in back-office support, document review, data entry, or related roles - Strong attention to detail and...
Transec BPO Solutions Inc.
Pasig5 days ago - DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level 2 support for hardware, software, email, network, printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk system. Troubleshoot and resolve...
Wisefund Finance Corporation
Pasig29 days ago - ...At Visaya, we aim to provide exceptional support and innovative solutions to meet and exceed... ...This is a full-time on-site role for a Technical Support Representative, located in Pasig.... ...and the ability to contribute to a high level of service excellence. Qualifications...
Visaya KPO
Pasiga month ago - ...V, or your Azure from your AWS, you're already speaking our language. The best part? While your primary focus will usually be supporting our US business, we're one global recruitment team. As hiring priorities evolve, so will your schedule. Some months you'll enjoy...
25000 - 40000 Php
...have fun! About this Position Medical Billing Specialist is responsible for Posting medical charges, payments, and journal entries to patient accounts in a timely and accurate manner. Work directly with the insurance company, healthcare provider, and the patient...- Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig...
J-K Network Services
Pasiga month ago - ...What is your mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and service requests, and ensure a seamless end-user experience. The role is responsible for incident management, remote troubleshooting...
- ...Create, and maintain features (Low hanging fruit/non critical path tickets) Requirements Qualifications: Experience as a Technical Lead and deep knowledge of frameworks for a given domain (for mobile, flutter, for backend nodejs, serverless, for java,...
- ...We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365 Business... ...Process transaction reversals, corrective entries, account adjustments, and reconciliations to resolve financial...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family... ...Client SME here ) , you’ll be the go-to technical brain for your clients. The person they trust... ..., Citrix and Veeam Handling a mix of Level 2 and Level 3 issues across a broad tech...
- ...The Senior Technical Coach is responsible for leading both technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex SaaS products. This role goes beyond technical troubleshooting, it ensures teams...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift... .... Qualifications: At least High School Graduate (College level or degree preferred) Minimum 6 months BPO experience (Telco...
Visaya KPO
Pasiga month ago - ...Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time...
- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with... ...monitoring and a secondary focus on end-user technical support. This hybrid role works closely... ...established procedures Perform basic Level 1 troubleshooting for hardware, software,...
- ...-starter, hard-working, and dedicated leader to be a key part of our Client Experience Technical team. In this role, you are responsible for leading high-performing technical support operations while maintaining strong client relationships and developing Team Captains into...
- ...implementation of Appian-based applications. Collaborate with business stakeholders to understand requirements and translate them into technical solutions. Provide technical leadership and mentorship to a team of developers. Ensure best practices in Appian...
- ...Job Overview We are seeking an experienced Technical Coach - Trainer to drive technical capability development across customer support teams through coaching, mentoring, and technical enablement. This role serves as a senior technical subject matter expert responsible...
- ...Job Overview Our client is seeking a Senior Technical Coach to lead technical capability development, performance coaching, and operational excellence for customer support teams handling complex enterprise software solutions. This role combines advanced technical...
- ...Lead the team of developers, align technical direction, and provide leadership, support, and motivation Work with the Product Owners to develop provided user stories Work with the Solution Architects in designing technical solution to a specific set of business...
