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- ...company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute The Senior Technical Support Engineer is the key interface between Finastra clients on one side and the organization on the other side, contributing...
- ...About the Role: Wordbee is hiring a Senior Technical Support Specialist to play a key role in supporting our enterprise clients and scaling internal support operations. You'll manage advanced tickets, configure and optimize Zendesk (including AI workflows), and help...
- ...on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Provides advanced technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service,...
- ...career opportunity that will light a fire within you. The Sr. Technical Support Trainer has the primary duties of creating, developing and... ...hires to help promote a customer-centric environment. The Senior Trainer is also expected to run program-level initiatives and...
- ...perspectives, and is committed to doing well by doing good. The Senior Technical Engineer serves as a subject matter expert, bridging the gap... ...scripts, technical documentation, and best practices to support internal and client teams Escalate critical issues and...
- ...and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department... ...Build and provide simple scripts with the assistance of senior colleagues when necessary Write technical specifications and...
- ...standards and regulations, and reporting on service performance to senior leadership. Responsibilities Managing Service Operations... ...Lead and manage a team, providing guidance, feedback, and support. Set goals and KPIs for team members and monitor performance...
- ...Log in to Connect Mail Operations Davao, Philippines Technical Support Representative Join us as a Technical Support Representative... ...Must display excellent customer service ability Completed Senior High School or its equivalent (2nd year college). Computer...
- ...Manage multiple teams of Specialists and team leads to ensure the successful support of the user base and the continuous improvement of team capabilities and performance. Key Responsibilities and Outputs Manage not only specialists within the team but also those...
- ...A technical support analyst is a professional who provides technical assistance and troubleshooting to customers, clients, or employees who... ...or hardware - Escalating complex or unresolved problems to senior technicians or specialists - Documenting and tracking support...
- ...LOCATION : Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Philippines JOB DESCRIPTION: ~ The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals...
- ...Job Description Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity... ...efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance....
- ...Job Roles and Responsibilities: Apple-certified Senior IT professional to oversee team operations, escalations, and reporting... ...typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background...
- ...Qualifications Educational Background ~ College Graduate Work experience required ~1 or more years' experience as technical support role supporting large scale enterprise environment Technical / Functional Skills Working knowledge of deploying and...
- ...The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking...
- ...here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Novaliches , you'll be a part... ...to completion What You Bring To The Role Completed senior high school or two years in college Open to all newbies or...
- ...About the role RCG Global Services are seeking a talented Technical Support to join their team in Mandaluyong City, Metro Manila. This is a hybrid role, offering the opportunity to work both in the office and remotely, with a day shift schedule. The successful candidate...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our business customers with technical issues related... ...will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally...
- ...Provide desktop support (installation, configuration, troubleshooting of hardware/software, printers, and network connectivity). Act as first-level Service Desk support, handling user requests and incidents. Perform fieldwork within Makati, Taguig, or Pasig as needed...
- ...Technical Support Representative (Software Integrations, Full-Time, Remote – Philippines) We are a fast-growing software integration platform that helps professionals automate workflows and connect the software they rely on every day. We support thousands of users...
- ...Responsibilities User endpoint and peripheral support (laptops, desktops, printers, mobile devices) Network connectivity troubleshooting and coordination Application access support (corporate systems, Microsoft 365, ERP, etc.) Asset management, equipment deployment...
- Technical Support Assistance - provider of technical support to customers through voice, chat and email interactions This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined...
- The Associate Manager, Technical Support is responsible for managing and guiding a team of technical support professionals who provide advanced... ...-day activities of technical teams, consisting of junior to senior technical support engineers Manage customer escalations...
- ...About the Role We are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and coordinating timely responses...
- ...and-play technology for a new era of consumer engagement. Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical assistance to customers,...
- ...optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service,...
- ...offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer Success) oversees a team responsible for delivering top-notch support for businesses using NiCE software products worldwide...
- ...work itself. Join us and be part of a bold, innovative team that's redefining what's possible! You'll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the ability to dive deep into technical tickets that require...
- ...Position: Technical Support Representative Job Type: Permanent Work Setup: 100% onsite for 6 months, hybrid after regularization Location: Ortigas, Pasig Shift Time: Day shift (7:00 AM - 4:00 PM / 8:00 AM - 5:00 PM) What we are looking for:...
- ...appropriate solutions to ensure customer satisfaction. Customer Support: Identifying customer needs and helping customers solve their... ..., and find creative solutions. Experience: 1-2 years in technical support handling international customers. Strong understanding...