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- ...Required Skills and Qualifications Technical Skills • Basic understanding of Microsoft 365, with mandatory SharePoint knowledge • Basic... ...plus • Proficiency with TeamViewer Experience: • Customer support via Teams, phone, and email • Familiarity with ITIL...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
- ...platform and innovative proprietary tools supported by in-house experts. Above all, what... ...intelligent solutions through a combination of technical expertise and strong relationships based... .... Job Description The IT Support Engineer (Level 2) works tickets,...
- ...We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project... ...IT Service Manager, you will work closely with the technical team to deliver excellent IT support and services, ensuring...
- ...devices. Conduct preventive maintenance of IT equipment including hardware inspection,... ...cleaning of computers and data racks. Support branch device deployment activities... ...in IT support, desktop support, or field technical support roles. Strong knowledge of desktop...
- HelpDesk Analyst Position Description Job Responsibilities Your... .... Problem Resolution: Resolve technical issues promptly and... ...complex problems to higher-level support teams or technical specialists... ...tickets or incident records in the IT service management (ITSM) system...
- ...application development (non-OMS) landscape. We are looking for an IT Support Associate who has experience providing remote support for US-... ...customer support skills with the ability to communicate technical concepts clearly to non-technical users in a professional services...
- ...achieving high customer satisfaction, reducing support escalations , and maintaining long-term... ...hear from you! What will you do as a Technical Support Representative Key... ...culture – Be part of a company that values its employees Skills and leadership development...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...About the Role: The IT Support Analyst I provides first‑level technical support by managing the ticket queue, resolving user issues, and configuring new or replacement equipment. This role supports IT asset lifecycle activities, performs imaging and data recovery...
- ...Position Objective The Sales and Procurement Support Specialist plays a critical role in supporting both procurement operations and the sales cycle by managing quoting processes, coordinating purchasing activities, and maintaining accurate product and pricing data....
- HelpDesk Operations Lead Position Description Lead and oversee... ...resolution Supervise, coach, and support helpdesk staff to maintain... ...escalation point for complex technical issues Identify and implement... ...our team—one of the largest IT and business consulting services...
7200 - 8400 $ per year
...We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems . The...- ...We are looking for a detail-oriented and proactive Technical Operations Support/Coordinator to support our client’s operational processes during US daytime hours (Philippines night shift) . This role is primarily operational and client-facing, focused on ensuring continuity...
JWay Group
Pasig5 days ago - We are looking for TSRs to join a fast growing account in Pasig. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly...
- Team Leader for Helpdesk (Ortigas) Position Description The Team... ...and SLAs. • Coordinate with technical teams to resolve incidents,... ...ensure consistent, high-quality support delivery. • Provide coaching... ...Experience • Background in IT Support, IT Service Desk, or Technical...
- ...The Service Desk / Desktop Support Analyst provides 24×7 IT support for both onsite and remote users, acting as the first point of contact for incidents... .... Desktop Support (Onsite) Provide hands-on technical support for desktops, laptops, peripherals, AV equipment...
- ...Plan and forecast internal resources to support multiple active projects Manage budgets... ...Knowledge Sharing Support and contribute to technical and project-related training initiatives... ...Statement. We genuinely mean it. If you enjoy fixing delivery problems...
- ...independent fuel company in the country - join us as our next Technical and Admin Officer! What is this role about? This... ...administrative, coordination, and operational support to the engineering management team. It ensures effective communication between contractors...
- ...fast-growing technology companies, helping its clients represent, protect and grow... ...experience firsthand our dedication to supporting People First. It started with one ridiculously... ...to be a part of, apply today! As a Technical Writer, you will prepare instruction...Remote job
- ...Job Description ~ Provide L1 and L2 support for Laptops/desktops ~ Provide L1 and L2... ...troubleshooting, identify root cause, and provide technical support when needed. ~ Collaborate with various managers and other IT personnel to improve existing processes,...
- ...Service Desk Intern | IT Support Are you passionate about technology and eager to gain hands-on experience in IT support? Join ClearSource... ...real-world environment while supporting end-users and solving technical challenges. As a Service Desk Intern, you will provide...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.... ...team today and experience firsthand our dedication to supporting People First. So what does a Technical Writer really do? Think of yourself as someone who...Remote job
- ...This is a full-ownership role — no developer support available — so you must be confident executing technical fixes, writing optimised content, and managing the... ...s Talk. If you're thinking "this sounds like me," it probably is. Click apply. We can't wait to see...
- ...We are seeking an experienced IT Audit professional to lead and deliver assurance engagements focused on IT controls, risk, and compliance... ...IT General Controls (ITGC) and IT Application Controls (ITAC), supporting SOX compliance, and assessing the effectiveness of technology-...
- ...have an opportunity for you to be part of our skilled global operations team based out of our Manila operations hub. As a Technical Support (Voice) , you will be responsible for receiving customer enquiries via phone calls and email , diagnosing, troubleshooting,...
- ...tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds... ...clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers,...
- ...The IT Manager is responsible for leading the setup and management of IT operations... ...ensuring efficient IT service delivery to support business operations. This is a hands-on role... ...and application teams to resolve complex technical challenges. Monitor IT service metrics...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family... ...value our Philippines team No “figure it out yourself” management style And no... ...Client SME here ) , you’ll be the go-to technical brain for your clients. The person they trust...
- ...company in the country - join us as our next IT Security Specialist! What is this... ...as infrastructure evolves. Develop technical documentation (procedures, templates, runbooks... ...to optimize system effectiveness and support effective incident response by identifying...
