IT Technical Support
Full-time
IPM Construction and Development Corporation
- To ensure proper Computer operations so that end users can accomplish organizational task. this includes receiving, prioritizing, documenting and actively resolving end user help request problem resolution may involve the use of different diagnostic tools and techniques, as well as require that the individual give hands-on help at the desktop level
- To ensure proper connectivity of computer networks both LAN/WAN connection.
- To ensure 100% uptime of all company computers, printers, CCTV, Biometrics and other office devices.
- To provide troubleshooting, preventive Maintenance, cabling, installation and Configuration of all office devices such as computers, printers, copier, cctv network devices etc.
- To secure database backup and system image files
- Daily Checking of all company computers, printers, CCTV, network devices and internet connectivity uptime status, and shall provide necessary troubleshooting if necessary.
- making sure that all required anti-virus updates, patches and security updates of all windows servers and workstation must be updated at all times.
- Download latest firmware of all networks devices and other office equipment.
- Execute troubleshooting as per MIS Request form given by the end of user.
- Provide assistance to technical support specialist in conducting repair of workstation and other office equipment such as printers, copier and cctv Cameras.
- Installation and Configuration of windows OS, Ms office, Sap, Quickbooks, autocad, primavera, Anti Virus And Other Software.
- Installation and Configuration of Printers, Copier And CCTV Cam.
- Conduct Network and CCTV Cabling and Troubleshooting.
- Recording of all MIS Request Form to MIS Excel File.
- Regular updating of Computer inventory files.
- Execute daily and weekly database back up and system image files.
- Execute orders given by the I.T Manager or VP MIS relating to office/branch Technical Support requirements.
- Knowledge of basic computer hardware.
- Knowledge in network devices such as switches, routers, access point installation and configuration
- knowledge in cctv installation and configuration
- Knowledge in windows 8,10,11 linux and mac os X installation/configuration
- Working knowledge of a range of diagnostic utilities.
- Good understanding of the organzation's goals and objectives.
- Ability to conduct research into a wide range of computing issues as required.
- Ability to absorb and retain information quickly
- Ability to present ideas in user-friendly language.
- Highly self motivated and directed.
- ability to effectively prioritize and execute task in a high-pressure environment.
- experience working in a team- oriented, collaborative environment.
Responsibilities:
Graduate of any I.T related course, or 2 years Certificate specialized in information technology, at least 1 year I.T Technical Support experience.
Certificate in PC assembly and troubleshooting network (if any but not required)
Knowledge and skills.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the IT Technical Support in Pasig vacancy
- ...About the role We are looking for motivated and eager-to-learn Technical Department Interns to support our technical team in daily IT operations, troubleshooting, equipment maintenance, and other technical tasks. This internship provides hands-on experience in a professional...
- ...Provide first-line technical support to end users regarding hardware and software issues. Diagnose and resolve problems in a timely manner... ...Assist with the installation, configuration, and maintenance of IT equipment and software. Document all support interactions...
- ...and maintaining the network infrastructure in ways that optimize its performance for internal & external clients. Sustains a well... ...network diagnosis and network analytic tools For Associate IT Support Engineer: Bachelor’s Degree in Computer Engineering,...
- ...Job Description: Technical Support: Providing on-site or remote assistance to users, troubleshooting hardware, software, and network issues... ...accounts, managing permissions, and maintaining inventory of IT assets. Documentation: Keeping records of repairs, troubleshooting...
- ...We are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support... ...Good to Have (Optional): Additional certifications in IT support, networking, or related fields. Previous experience...
- ...Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (Network) candidates to join our Go Beyond Community. KEY RESPONSIBILITIES 1. Collaborates...
- ...Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (System) candidates to join our Go Beyond Community. KEY RESPONSIBILITIES 1. Provides technical...
- ...Description Provide technical support and assistance to end-users experiencing hardware and software issues. Diagnose and resolve technical problems related to IT infrastructure and systems. Maintain and manage computer systems, networks, and database systems....
- ...Provide incident and request management support to all end user devices. (Desktop, Laptop... ...compliance issues. Monitor and repair all IT / office equipment and tools and make... ...smoothly Must have at least 1 year of technical work experience Amenable to work in 3...
- ...in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic...
- ...Responsibilities Provide technical support to users via phone, email, and in-person. Diagnose and resolve hardware and software issues efficiently. Manage IT assets, including tracking and inventorying devices. Install and configure computer systems and applications...
- ...JOB DESCRIPTION The IT Service Desk Analyst will restore employee or client IT services... ...installations, configurations, or remote support actions. • Escalate incidents with... ...service processes is preferred. • Strong technical communication and customer service skills...
- ...Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products.... ...troubleshooting processes. Educate and guide customers through available support resources. Document customer interactions and escalate...
- ...Respond promptly to maintenance requests and operational issues Job Requirements / Qualifications College graduate or vocational/technical course related to maintenance, electronics, electrical, or mechanical works At least 1–3 years of experience in maintenance,...
- ...Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.... ...necessary. Perform basic troubleshooting and coordinate with IT for resolutions of technical issues. Create and update user...
- ...a Bachelor’s degree in Computer Science, IT, or a related field , with at least 6 months... ...as a CSR or TSR . Can explain technical issues clearly to people without a tech background... ..., email, and chat. Provide technical support solutions for hotline agents, customer...
- ...needed that can start this coming November. Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and... ..., including evenings and weekends as needed. What's In It For You? ~20K Sign-In Bonus ~ Free Shuttle ~ Free Medical...
- ...Description Provide technical support to sales teams and customers. Assist in pre-sale product demonstrations and setup. Manage customer inquiries and resolve issues efficiently. Coordinate with the technical department to translate client needs into product...
- ...Provide technical support in the pre-sale phase by addressing customer inquiries and product queries. Conduct product demonstrations to illustrate the features and benefits of offerings effectively. Engage in consultative sales techniques to understand client needs...
- ...Description Provide pre-sale technical support to customers. Demonstrate products and services to potential clients. Assist in resolving customer inquiries and issues related to products. Build and maintain strong relationships with customers. Collaborate...
- ...Description Provide efficient and effective technical support to customers via phone, email, and chat. Diagnose and resolve technical issues while ensuring customer satisfaction. Document customer interactions and technical issues in the CRM system. Collaborate...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve hardware and software issues effectively. Document customer interactions and solutions in the CRM system. Collaborate with team members to improve...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...Description Provide first-level technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues effectively and efficiently. Collaborate with the technical team to escalate unresolved issues. Document all interactions and...
- ...Description Provide technical support to sales teams and customers regarding product specifications and applications. Assist in the creation of technical documentation and manuals. Conduct product demonstrations and training sessions for clients. Collaborate...
- ...Description Provide technical assistance to customers regarding product features and troubleshooting. Collaborate with the sales... ...Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
- ...Description Provide comprehensive technical support to clients regarding product features and integrations. Assist the sales team by demonstrating product functionalities and addressing customer inquiries. Collaborate with engineering teams to relay customer feedback...
- ...Description Provide technical support to end-users by troubleshooting hardware and software issues. Assist in maintaining and supporting IT infrastructure including servers, networks, and workstations. Manage and monitor system performance and carry out regular...
- ...Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems. Guide customers through problem-solving processes. Maintain a high level of customer satisfaction. Collaborate with the technical team to resolve...
- ...Description Provide exceptional technical support to customers via various channels, including phone, chat, and email. Diagnose and resolve technical issues related to products and services. Guide customers through troubleshooting processes to enhance user experience...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Technical Support. Be the first to apply!
