IT Technical Support
Full-time
Strategic Networks, Inc.
- Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
- Experience in Windows & non-Windows Operating environment
- Recommend and apply solutions, including on-site repair for remote users
- Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
- Determine and execute system reconfiguration needs.
- Establish end user service level agreements.
- Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
- Supervise complaint ticketing system and follow timely resolution of all work orders.
- Demonstrated ability to provide user support by means of remote access tools.
- Provide status update to the ticketing tools in a timely manner.
- Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
- Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly
- Must have at least 1 year of technical work experience
- Amenable to work in 3 sites, Makati, Taguig, Pasig
Vacancy posted 12 days ago
Similar jobs that could be interesting for youBased on the IT Technical Support in Pasig vacancy
- ...in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic...
- ...JOB DESCRIPTION The IT Service Desk Analyst will restore employee or client IT services... ...installations, configurations, or remote support actions. • Escalate incidents with... ...service processes is preferred. • Strong technical communication and customer service skills...
- ...and maintaining the network infrastructure in ways that optimize its performance for internal & external clients. Sustains a well... ...network diagnosis and network analytic tools For Associate IT Support Engineer: Bachelor’s Degree in Computer Engineering,...
- ...Provide first-line technical support to end users regarding hardware and software issues. Diagnose and resolve problems in a timely manner... ...Assist with the installation, configuration, and maintenance of IT equipment and software. Document all support interactions...
- ...Responsibilities Provide technical support to users via phone, email, and in-person. Diagnose and resolve hardware and software issues efficiently. Manage IT assets, including tracking and inventorying devices. Install and configure computer systems and applications...
- ...We are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support... ...Good to Have (Optional): Additional certifications in IT support, networking, or related fields. Previous experience...
- ...Job Description: Technical Support: Providing on-site or remote assistance to users, troubleshooting hardware, software, and network issues... ...accounts, managing permissions, and maintaining inventory of IT assets. Documentation: Keeping records of repairs, troubleshooting...
- ...Description Provide technical support and assistance to end-users experiencing hardware and software issues. Diagnose and resolve technical problems related to IT infrastructure and systems. Maintain and manage computer systems, networks, and database systems....
- ...Respond promptly to maintenance requests and operational issues Job Requirements / Qualifications College graduate or vocational/technical course related to maintenance, electronics, electrical, or mechanical works At least 1–3 years of experience in maintenance,...
- ...Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products.... ...troubleshooting processes. Educate and guide customers through available support resources. Document customer interactions and escalate...
- ...other office equipment. # Execute troubleshooting as per MIS Request form given by the end of user. # Provide assistance to technical support specialist in conducting repair of workstation and other office equipment such as printers, copier and cctv Cameras. #...
- ...Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (System) candidates to join our Go Beyond Community. KEY RESPONSIBILITIES 1. Provides technical...
- ...Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (Network) candidates to join our Go Beyond Community. KEY RESPONSIBILITIES 1. Collaborates...
- ...of positioning and automation technology, supporting customers across surveying, machine... ...with a clear, structured path into deeper technical diagnostics as you grow into the role.... ...Full training is provided. What's In It For You A genuine growth path — the role...
- ...Experienced Call Center Agent responsible for assisting customers with technical concerns, troubleshooting issues, and providing step-by-step... ...and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues... ...REQUIREMENTS • Senior High School Graduate / College Level / IT or technical course preferred. • 1–2 years of technical support...
- ...Key Responsibilities: Troubleshoot and diagnose electronic equipment and system problems. Provide technical assistance to customers, technicians, and other departments. Perform testing, repair, calibration, and preventive maintenance of electronic systems....
- ...contracts, terms and conditions. Candidate must possess at least a Bachelor's/College Degree, preferably study of Engineering/Technical/IT or equivalent. At least 5 months Sales working experience. Required skill(s): Client account management and Technical...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...needed that can start this coming November. Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and... ..., including evenings and weekends as needed. What's In It For You? ~20K Sign-In Bonus ~ Free Shuttle ~ Free Medical...
- ...Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.... ...necessary. Perform basic troubleshooting and coordinate with IT for resolutions of technical issues. Create and update user...
- ...Description Provide technical assistance to customers during the sales process. Effectively communicate product features and benefits... ...promptly. Requirements Job Title: Sales Technical Support Job Function: Sales Technical Support Responsibilities and...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Respond to customer inquiries in a professional and courteous...
- ...who loves digging into complex systems? We are looking for a Technical Support Engineer to be the backbone of our support operations. You won... ...plus—you like to know why something happened, not just that it happened. Clear Communicator: You can break down complex...
- ...a Bachelor’s degree in Computer Science, IT, or a related field , with at least 6 months... ...as a CSR or TSR . Can explain technical issues clearly to people without a tech background... ..., email, and chat. Provide technical support solutions for hotline agents, customer...
- ...Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot... ...configuration. Maintain and update technical documentation and knowledge base articles... ...when needed. Bachelor’s degree in IT, Computer Science, Networking, or...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to product use. Document customer interactions and technical solutions accurately. Collaborate with team members and...
- ...Description Provide technical support to customers via phone, email, or chat. Diagnose and troubleshoot technical issues related to products and services. Maintain a high level of customer satisfaction through excellent communication. Document support interactions...
- ...Description Provide exceptional technical support to clients post-sale to ensure satisfaction and retention. Assist customers with product inquiries and troubleshoot technical issues effectively. Maintain accurate records of customer interactions and technical...
- ...The Technical Support Specialist is responsible for ensuring the quality, completeness, and functionality of all technical items and equipment... ...: Candidate must possess at least Bachelor's Degree in IT/ Computer Engineering/ ECE. Fresh graduates are welcome to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Technical Support. Be the first to apply!
