Customer Service Agent (Non-Voice)
TEMU
Start your next career journey with TEMU Philippines!
Be part of a growing global e-commerce brand and help create a smooth, positive shopping experience for customers. If you have strong written English skills, attention to detail, and a passion for customer service, this is your opportunity to grow with us!
? What You’ll DoRespond to customer inquiries about orders, returns, and general concerns through written communication.
Handle customer cases efficiently, ensuring timely resolution and customer satisfaction.
Provide helpful solutions and escalate complex concerns when necessary.
Support daily operations while maintaining accuracy and quality.
High school graduate or equivalent; college education is an advantage.
Customer service experience is a plus, but not required.
Strong written English communication and data entry skills.
Detail-oriented, organized, and capable of meeting deadlines.
Adaptable and comfortable working in a fast-paced environment.
Willing to work rotating shifts, including holidays.
Career Growth: Build valuable skills in a dynamic, growing industry.
Global Exposure: Be part of an internationally recognized e-commerce brand.
New Opportunities: Take the next step in your professional journey.
Make an Impact: Help deliver a better shopping experience to customers.
Take this opportunity to grow your career with TEMU Philippines!
Apply now and become part of our growing team. Your next career opportunity starts here!
- ...Key Responsibilities 1.Handle basic customer service inquiries related to orders, returns, and general concerns. 2.Assist with general support tasks as needed. 3.Manage assigned customer cases until resolution. 4.Address customer concerns using a customer-first...
- ...Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication...
- ...effectively and escalate complex cases as needed. Quality Assurance: Maintain a high standard of service supported by resident surveys Requirements Prior experience in customer service , hospitality , property management , or a related field is preferred....
- ...consulting, IT-enabled, and call center services. We are mass hiring for Call Center Agents - Travel Account as prior in our... ...Responsibilities: Resolve customer inquiries, concerns, or... ...Monthly Commissions Pioneer, Non-voice, and Easy Accounts Available...
- ...Description Provide high-quality customer service support via non-voice communication channels. Effectively manage customer inquiries and resolve issues in a timely manner. Maintain accurate customer records and documentation. Requirements Educational...
- ...Same-Day Job Offer Position: Call Center Agent Job Type: Full-Time Location:... ...Manila We’re looking for dedicated and customer-focused individuals to join our team. In... ...resolving concerns, and delivering top-tier service with every interaction. High School...
- ...Urgent Hiring: CSR Non- Voice for Project base-3 months Qualification: Vocational courses are welcome. Undergraduate from any... ...members to attain the set target aligned with the client’s required service level. PRIMARY DUTIES AND RESPONSIBILITIES: #...
25000 Php
...Location: Tower 1, Rockwell Business Center, Ortigas Avenue, Pasig City We're Hiring: English-Speaking Customer Experience Voice Agents E-Commerce Customer Service | Onsite | Pasig City We are looking for motivated and customer-focused Customer Experience Voice...- ...interested in building a career in logistics, freight operations, and customer account management. You will assist in coordinating shipments,... ...documents, billing details, and basic reports. Monitor service performance, delays, and operational issues, escalating when...
- ...We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly... ...ensure logistics operations align with customer needs and expectations. Keep precise... ..., Night, and Graveyard Options for Voice and Non-Voice Accounts Opportunities in Local...
- ...Responsibilities: 1.Handle basic customer service inquiries related to orders, returns, and general concerns. 2.Assist with general support tasks as needed. 3.Manage assigned customer cases until resolution. 4.Address customer concerns using a customer-first approach...
- ...Responsibilities Handle basic customer service inquiries related to orders, returns, and general concerns. Assist with general support tasks as needed. Manage assigned customer cases until resolution. Address customer concerns using a customer-first approach...
- ...About the role TEMU is looking for a Customer Service Agent to support customers with their orders, returns, and general concerns. If you're customer-focused, detail-oriented, and comfortable working in a fast-paced environment, this is an opportunity to build your customer...
- ...Job Title: Customer Service Representative (Voice Account) Location: Alabang Site (Onsite) Job Description: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle...
- ...Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members...
- ...We are seeking an engaged and solutions-oriented Customer Service Representative with a focus on B2B customers . You will be our primary contact point for corporate clients and contribute to a professional, fast, and value-driven customer experience throughout the customer...
- ...We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer. Responsibilities: Respond to travel inquiries via phone...
- ...Support Representative, you will assist customers through live chat and messaging platforms... ...accurate information about products, services, or accounts Resolve customer concerns... ...professionalism in handling customers Why Apply? Non-voice account (chat only, no calls) Paid...
- ...YOU could be the newest addition to our Customer Service Representative team in Metro Manila!... ...: Handle customer concerns through voice and/or non-voice channels. Resolve concerns with... ...Career shifters and experienced CSR agents are welcome. What You Get: Salary...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Manage and maintain customer... ...date. Assist in training and onboarding new customer service agents to ensure a high standard of service. Collaborate with...
- ...Description Handle customer inquiries through various channels, including phone, email, and chat. Provide accurate information about products and services to assist customers effectively. Resolve customer complaints and issues in a timely and professional manner...
- ...Description Handle customer inquiries and provide knowledgeable answers to questions Assist customers with order processing and... ...transactions Work collaboratively with team members to improve service delivery Requirements Educational Qualifications:...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with other departments...
- ...Description Provide excellent customer service and support to all customers. Resolve customer inquiries and concerns in a timely and professional manner. Maintain detailed records of customer interactions and transactions. Assist in the development and implementation...
- ...Description Assist customers with inquiries and resolve issues promptly. Provide product and service information to customers. Handle customer complaints with empathy and professionalism. Maintain detailed records of customer interactions and transactions....
- ...Description Manage customer inquiries through various channels including phone, email, and live chat. Provide accurate information... ...Experience Level: 3–5 years of related experience in customer service. Skills and Competencies: Excellent communication and...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Maintain a deep understanding of company products and services to offer accurate information. Assist customers through various communication channels, including phone...
- ...Responsibilities: Serve as the primary point of contact for customer inquiries, concerns, and service requests. Deliver first-level technical support and ensure timely issue resolution. Schedule, coordinate, and manage service appointments efficiently. Dispatch...
- ...Description Assist customers with inquiries via phone, email, and chat channels. Provide accurate information regarding products and services offered. Resolve customer complaints and issues efficiently. Schedule appointments and maintain records of customer...
- ...Description Handle customer inquiries and provide accurate information about products and services. Resolve customer complaints and issues in a timely and professional manner. Document interactions with customers in the company’s database. Collaborate with...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent (Non-Voice). Be the first to apply!
