Customer Service Representative (Voice Account) - Alabang
Full-time
Dynamic Talent Solutions
Job Title: Customer Service Representative (Voice Account)
Location: Alabang Site (Onsite)
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle inbound and/or outbound voice calls, assist customers with their inquiries, provide accurate information, and ensure a high level of customer satisfaction.
Qualifications:
- At least K-12 or High School Graduate
- No prior work experience required (fresh graduates are welcome to apply)
- Excellent communication skills (verbal and written)
- Willing to handle a voice account
- Amenable to work on shifting schedules, including night shifts
- Must be willing to work on-site in Alabang
Key Responsibilities:
- Answer customer inquiries via phone in a timely and professional manner
- Resolve customer concerns and provide appropriate solutions
- Maintain accurate records of customer interactions
- Follow company policies and procedures
- Deliver excellent customer service at all times
Vacancy posted 22 days ago
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