Customer Service Representative (Non-Voice) - Travel Booking Agent
Full-time
Sapient Global Services
We are BPO in the Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.
We are mass hiring for Call Center Agents - Travel Account as prior in our Metro Manila sites!
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
What We’re Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome!
No call center experience? No problem — we’ll train you.
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
Our Awesome Benefits:
Fix weekends Off
Competitive Salary
Monthly Commissions
Pioneer, Non-voice, and Easy Accounts Available
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office
Paid leaves, OT & holiday pay
Government-mandated benefits & 13th-month pay
Fast-Track Career Growth for top performers
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Non-Voice) - Travel Booking Agent in Manila vacancy
- ...Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members to...
- ...effectively and escalate complex cases as needed. Quality Assurance: Maintain a high standard of service supported by resident surveys Requirements Prior experience in customer service , hospitality , property management , or a related field is preferred....
- ...Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication...
- ...Same-Day Job Offer Position: Call Center Agent Job Type: Full-Time Location:... ...Manila We’re looking for dedicated and customer-focused individuals to join our team. In... ...resolving concerns, and delivering top-tier service with every interaction. High School...
- ...could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day... ...Handle customer concerns through voice and/or non-voice channels. Resolve concerns... ...Career shifters and experienced CSR agents are welcome. What You Get:...
- ...Will handle inbound and outbound customer interactions related to travel bookings, itinerary changes, and other travel-related concerns. This role requires... ...CSR/BPO experience handling international Travel voice account. With experience in any of the ff GDS tool: Sabre...
- ...career in logistics, freight operations, and customer account management. You will assist in... ...daily coordination of shipments, booking schedules, and delivery updates. Track... ...details, and basic reports. Monitor service performance, delays, and operational issues...
- ...Represent company in addressing customer inquiries and resolving complaints effectively. Facilitate communication... ...satisfaction through proficient service in our fast-paced environment... ...Customer Service Representative for a Travel Account Minimum requirement is 1...
- ...Description Assist customers with travel inquiries and bookings through various channels. Provide exceptional customer service by addressing concerns and resolving issues effectively. Maintain extensive knowledge of travel products, services, and destinations...
- ...At least HS/SHS graduate Must have minimum of 2 years Customer Service and Sabre/Amadeus (Cryptic) experience using Can work onsite... ...Taguig City), Night shift Responsibilities Handle hotel booking requests including inquiries, modifications, and...
- ...Description Provide high-quality customer service support via non-voice communication channels. Effectively manage customer inquiries and resolve issues in a timely manner. Maintain accurate customer records and documentation. Requirements Educational...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer complaints efficiently and professionally. Maintain detailed records of customer interactions. Collaborate with...
- ...We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly... ...ensure logistics operations align with customer needs and expectations. Keep precise... ..., Night, and Graveyard Options for Voice and Non-Voice Accounts Opportunities in Local...
- ...Description Provide technical support for customers via non-voice and voice channels. Assist in troubleshooting technical issues with products or services. Document customer interactions and technical problem resolutions in the system. Work collaboratively...
- ...Hiring: Customer Service Representative (Voice Account) | 100% Virtual Recruitment Process We are looking for customer-focused individuals to join our growing Customer Service team. If you have strong communication skills and enjoy helping customers over the phone, this...
- ...Job Title: Customer Service Representative (Voice Account) Location: Alabang Site (Onsite) Job Description: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle...
- ...Description Provide excellent customer service through voice and non-voice communication channels. Assist customers with inquiries, issues, and product information in a timely manner. Document customer interactions and maintain accurate records of communications...
- ...We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K... ...professionalism and patience when interacting with customers. Address customer inquiries,... ..., Night, and Graveyard Options for Voice and Non-Voice Accounts Opportunities in...
- ...Urgent Hiring: CSR Non- Voice for Project base-3 months Qualification: Vocational courses are welcome. Undergraduate from any... ...members to attain the set target aligned with the client’s required service level. PRIMARY DUTIES AND RESPONSIBILITIES: #...
- ...Description Provide exceptional customer service to clients booking travel arrangements. Assist customers with inquiries regarding travel packages, pricing, and itinerary changes. Resolve issues related to bookings, cancellations, and refunds in a timely manner...
- ...Description Assist clients in planning and booking travel arrangements including flights, accommodations, and activities. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Maintain knowledge of various travel destinations...
- ...Manages reservations, flight ticketing, and customer support for airlines, hotels, or travel agencies. Agents process bookings, handle itinerary changes, and resolve travel... ...policies. Upselling: Offer value-added services such as travel insurance, seat upgrades, and...
- ...We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer. Responsibilities: Respond to travel inquiries via phone,...
- ...Description Assist customers with travel-related inquiries and provide solutions effectively. Manage bookings, reservations, and changes to travel itineraries. Provide excellent customer service and support throughout the travel experience. Collaborate with...
- ...Description Provide exceptional customer service to clients throughout their travel experience. Assist customers with booking travel arrangements, including flights, accommodations, and excursions. Resolve customer inquiries and complaints in a timely and effective...
- ...Description Provide exceptional customer service to clients regarding travel arrangements and bookings. Handle inquiries, complaints, and feedback effectively to ensure customer satisfaction. Assist clients with travel-related issues, including itinerary changes...
- ...We are looking for a dedicated Customer Service Representative to support the Contract Logistics team. You will be the... ...by handling lead inquiries, rate requests, bookings, and shipment status reporting Liaise with agents, FMG overseas branches, transport, and inter...
- ...We’re Hiring: Customer Service Representative (CSR) Are you passionate about helping people, solving problems, and delivering excellent customer experiences? Join our team as a Customer Service Representative and become part of a fast-growing and supportive work environment...
- ...Customer Service Representative (Voice and Non Voice Account) Work Location:Makati, Cubao, Centris, Ortigas , Davao and Ilocos (Onsite) We are looking for enthusiastic Customer Service Representatives to join our Seasonal Retail Account team! This is a great opportunity...
- ...Customer Service Representative (Retail, Digital, Travel, and Telco) Job Summary: The Customer Service Representative is responsible for providing exceptional... ...products, services, accounts, billing, orders, bookings, or technical concerns. Resolve customer issues...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Non-Voice) - Travel Booking Agent. Be the first to apply!
