Customer Service Representative (Non-Voice) - Travel Booking Agent
Full-time
Sapient Global Services
We are BPO in the Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.
We are mass hiring for Call Center Agents - Travel Account as prior in our Metro Manila sites!
Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
What We’re Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome!
No call center experience? No problem — we’ll train you.
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
Our Awesome Benefits:
Fix weekends Off
Competitive Salary
Monthly Commissions
Pioneer, Non-voice, and Easy Accounts Available
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office
Paid leaves, OT & holiday pay
Government-mandated benefits & 13th-month pay
Fast-Track Career Growth for top performers
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Vacancy posted 21 days ago
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