CSR Airline
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service to airline passengers via phone, email, and in-person interactions.
- Assist customers with inquiries related to flight bookings, changes, and cancellations.
- Resolve complaints and issues in a timely and effective manner.
- Facilitate the sales pipeline by promoting airline services and upselling additional products.
- Collaborate with team members to ensure a seamless customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree or equivalent experience in a relevant field.
- Experience Level: 1–3 years of experience in customer service, preferably in the airline industry.
- Skills and Competencies: Proficiency in the English language; strong customer service and interpersonal skills.
- Qualities and Traits: Excellent problem-solving abilities and a positive attitude towards challenges.
- Working Conditions: Ability to work flexible hours, including evenings, weekends, and holidays as per flight schedules.
Vacancy posted 11 hours ago
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