CSR (Customer Service)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and troubleshoot issues efficiently and professionally.
- Process orders, returns, and account updates as required.
- Maintain detailed customer interaction records in the CRM or ticketing system.
- Escalate complex issues to the appropriate department when necessary.
- Follow communication scripts, guidelines, and policies.
- HS Graduate or College Undergraduate
- with at least 2 years and 6 months of experience in BPO
- College graduates are also welcome to apply.
- Must have strong communication skills .
Qualifications
Vacancy posted more than 2 months ago
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