Airline Customer Experience Specialist | Cebu City
Full-time
The Hird Corp.
Minimum Qualifications: - College graduate OR at least 2 years (4 semesters) of college completed OR
- Senior High School (SHS) graduate
- At least 6 months of BPO/call center experience
- Willing to work onsite in Cebu City
- Willing to work night shifts / shifting schedules (common for international airline accounts)
Main Responsibilities:
- Handle inbound & outbound customer calls (global clients)
- Process refunds, answer inquiries about flights/services
- Aim for first-call resolution
- Accurate documentation of bookings and interactions
Compensation & Benefits:
- Competitive base salary
- 20%-night differential
- Full HMO/healthcare coverage
- Free use of company facilities (gym, karaoke, pantry, etc.)
- Good growth potential in the travel/aviation BPO sector
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Airline Customer Experience Specialist | Cebu City in Cebu vacancy
- ...As a Customer Service Representative for our premium Airline Account, you'll be the friendly voice assisting passengers worldwide. From booking dream vacations... ...issues quickly and effectively to create positive experiences Accurately document interactions for seamless...
- ...As a Customer Service Representative for our Airline Account, you will handle inbound customer inquiries via phone, email, and chat, assisting passengers... ...ensuring every traveler has a smooth and positive experience from booking to landing. Qualifications: At least...
- ...team and provide world-class support to airline passengers and clients. You will handle... ...redemptions, travel information, and resolve customer concerns efficiently via phone, chat,... ...at least 6 months of BPO/call center experience (customer service or inbound account preferred...
- ...We’re hiring for a Call Center Agent - Cebu Site Work Setup: Onsite | Shifting schedule... ...About the Role We’re hiring Customer Service Representatives to handle customer... ...SHS graduate (College preferred) No BPO experience required Good English communication skills...
- ...Customer Service Representative – Hotel Reservations Cebu City | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication... ...Provide accurate information and smooth booking experiences. Responsibilities: Handle reservation inquiries...
- ...Retail Account Specialist Cebu City | Onsite Caldwell Communication About Caldwell Communication... .... Responsibilities: Handle customer inquiries via phone, email, or chat... ...at Caldwell and help clients enjoy smooth and seamless shopping experiences....
- ...passengers and answer general airline and reservation queries... ...Ensure accurate documentation of customer profiles/reservations Handle... ...resolution Location: Cebu, IT Park Position: Customer... ...on previous salary and BPO experience) ~₱2,000 non-taxable allowance...
- ...passengers and answer general airline and reservation queries... ...Ensure accurate documentation of customer profiles/reservations Handle... ...6 months of call center experience With good to excellent English... ...onsite in Ayala Central Bloc, Cebu IT Park Rewards and...
- ...Performance Incentives + Monthly Spiffs A day in the life of a customer service representative includes Performing detailed... ...oral and written. At least 2 years relevant customer service experience, preferably in payment processing/billing A bachelor’s degree...
- ...Airline Reservation Agent Cebu City | Onsite Caldwell Communication Responsibilities: • Handle travel-related inquiries via phone, email,... ...on travel options, schedules, and promotions • Record customer interactions and maintain updated documentation • Escalate...
- ...~At least 6 months international voice experience ~Good English communication skills ~... ...Core Responsibilities 1. Handle customer calls (inbound & outbound) Assist passengers... ...details about flights, baggage, policies, and airline services Assist with mileage/loyalty...
- ...Customer Service Representative – Airline Account Location: Cebu City (Onsite) As a CSR for our Airline Account, you will handle customer concerns related to... ...inquiries. Your role ensures a seamless customer experience by delivering accurate information and...
- ...Join our Cebu City team as an On-Site Healthcare Customer Support Specialist! Handle healthcare inquiries with care, explain billing and claims clearly, resolve... ...semesters of college completed ~6 months BPO experience is preferred but freshers are also welcome to...
- ...Matters! We are expanding our Cebu City operations and urgently hiring passionate Customer Service Representatives to... ...healthcare, retail, logistics and airline accounts. Who We’re Looking... ...Graduate (with or without experience) College Undergraduate (at least...
- ...join a fast growing account in Cebu. You will be responsible for... ..., problem-solving skills, and customer profiling. Key Responsibilities... ...to enhance the customer experience Meet or exceed individual and... ...to work fully on-site in Cebu City Amenable to work on...
18000 - 37000 Php
...Responsibilities Answer customer inquiries via phone, email, or chat. Resolve complaints and provide effective solutions.... ...PH! ~ Earn ₱18K up to ₱37K monthly salary range ~ NO BPO experience needed – Will train you! ~ Open for Fresh Grads, SHS/HS Grads...- ...concerns and policies among management and team members. Qualifications: Bachelor’s Degree in any field At least 1 year of experience in Inventory Management, Warehousing or Logistic Operations Knowledgeable in inventory control and management Strong...
- ...marketing goals since 2001. POSITION: Google Ads Specialist INDUSTRY: IT Company WORK LOCATION: Cebu City WORK SCHEDULE: Monday to Friday SALARY:... ...At least 2 years of hands-on Google Ads (Search) experience Familiarity with key SEA performance metrics and...
- ...COMPANY PROFILE: Over 25 years of experience in leading and providing excellent solutions in digital... .... Position: Business Development Specialist Company Industry: IT Company Work Location: Cebu IT Park, Cebu, City Work Schedule: Monday to Friday 8:45AM 5...
- ...Customer Service Representative – Travel Account Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service... ...Exposure to international travel and airline systems Requirements: High School or Senior...
- ...Location: IT Park, Lahug, Cebu City (Onsite) Take your career... ...heights! Join our team and assist customers with travel-related... ...flight changes, and general airline support while delivering excellent... ...smooth and positive travel experience for clients. Qualifications...
- ...Education & Experience • BS/BA degree in Accounting, Finance, or equivalent field; CPA required • 10+ years of relevant tax accounting... ...301/232 tariffs, HTS classification, duty drawback, and customs compliance in a consumer goods or e-commerce context • Experience...
- ...Company: Hospeco Philippines Inc Location: Cebu City | Mondays to Fridays | 8am to 5pm... ...efficiently while delivering excellent customer service and supporting client satisfaction... ...Diploma or a High school graduate Proven experience as a service technician, maintenance...
- ~ Respond to customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve... ...Benefits of ALORICA PH! ~ Competitive Salary Range ~ NO BPO experience needed – We’ll train you! ~ College Fresh grads, SHS & HS...
- ...growth, and teamwork. We are looking for Customer Service Representatives who are dedicated to delivering exceptional customer experiences and driven to succeed in a dynamic BPO... ...communication skills Willing to work onsite in Cebu City Amenable to night shifts and...
- ...Join Our Dynamic Team in Cebu City! Are you passionate about helping others and ready to... ...environment? We’re looking for enthusiastic Customer Service Representatives to join our... ...and creating memorable customer experiences! What You'll Do Serve as the friendly...
- ...Description Engage with customers via chat to provide exceptional sales support. Understand customer needs and recommend suitable... ...Educational Qualifications: Diploma in a relevant field. Experience Level: 1-3 years. Skills and Competencies: Excellent communication...
- ...join a fast growing account in Cebu. You will be responsible for... ..., problem-solving skills, and customer profiling. Key Responsibilities... ...to enhance the customer experience Meet or exceed individual and... ...to work fully on-site in Cebu City Amenable to work on...
- ...join a fast growing account in Cebu. You will be responsible for... ..., problem-solving skills, and customer profiling. Key Responsibilities... ...to enhance the customer experience Meet or exceed individual and... ...to work fully on-site in Cebu City Amenable to work on...
- ...Location: IT PARK, LAHUG CEBU CITY About the Role As a CSR... ...you'll support international airline passengers with bookings, inquiries... ...travelers into happy customers Upsell airline promotions... ...least 6 mos of customer service experience in BPO Previous airline,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Airline Customer Experience Specialist | Cebu City. Be the first to apply!
