Customer Service Agent (Logistics Account)
Full-time
Dempsey Resource Management Inc.
Role Responsibility: 1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP. 2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues. 3. Maintain records of customer interactions, process customer accounts, and file documents. Requirement: 1. Proven customer support or Client Service Representative experience with a customer- first mindset, and strong communication and coordination skills. 2. Proficient in computer operating systems and Office software. 3. English proficiency is preferred. 4. Strong multitasking, prioritization, and time management skills. 5. At least High School or College Level 6. At least 1 year of experience in customer service (BPO experience preferred). Work Setup: • Willing to work in McKinley, Taguig (office-based), Night Shift, Day Shift, or Mid Shift with flexible scheduling options to accommodate US time zones
- Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays
- Can start immediately
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent (Logistics Account) in Taguig vacancy
- Customer Service Representative (Blended Account) Position Description We are hiring for Customer Service Representative (Blended) Your future duties and responsibilities Your future duties and responsibilities - Analyze customer data to provide the client...
- Customer Service Representative (Blended Account) Position Description The main responsibility of the Order Management Consultant is to ensure new business clients are properly assisted, ensuring they don't cancel, address any issues they may have and/or to adjust...
- ...WHERE GREAT SERVICE MEETS GREAT PERKS! Deliver great experiences while enjoying a supportive team culture, exciting engagement activities... ...Location: Work in BGC, Taguig (Day Shift!) Your Profile in Customer Service Must possess great communication and comprehension...
- ...City Industry: Information & Communication Technology About the Job: Join our client team as a Customer Service Representative in Healthcare - Voice Account, where you'll provide compassionate assistance to patients and clients. Youll be part of a dynamic team...
- ...Professional Level: Experienced Reporting to: GSC & Customer Service Team Lead GSC & Customer Service Specialist... ...link between factories, suppliers, customers, markets, and logistics partners, operating in line with JTI policies and procedures...
- ...Position Overview: As a Customer Support Representative, you will collaborate with core... ...Provide information about our services Troubleshoot and resolve issues and concerns... ...travel industry experience (not required) Logistics or transportation experience (not...
- ...What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through data analysis, contract administration, and problem resolution. Customer Service Operations is...
- ...we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise... ...Solutions Inc. provides and optimizes business processes for our customers. Job Description Primary Function The associate...
- ...What Customer Service Operations contribute to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is...
775000 $ per day
...CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely...- ...Position Overview: The Customer Support Representative will serve as the first point of contact to customers and must be focused... ...Collaborate with management teams to stay updated on new products, services, and policies ● Record customer information within our...
- ...We are building a pool of Customer Service Representatives to support our US or AU-based clients. The ideal candidate will be the first point of contact, providing exceptional service and resolving inquiries via phone, email, and chat. Experience in a US or AU-facing...
- Senior Client Services Agent (Canadian Wealth Management) Position Description The Client... ...role in delivering high-quality customer service to clients across diverse platforms... .... . Demonstrates ownership and accountability for survey performance metrics contributing...
- ...tailored to audiences such as technical implementation engineers, account managers, and client solution teams. Translate complex... ...Functional Collaboration Work closely with Product, Engineering, Customer Success, and Revenue Enablement teams to align training...
- ...What Customer Service Ops- Canadian Team contributes to Cardinal Health Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties....
- ...Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold...
- ...AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas... ...Job Description The Senior Manager – Global Project Accounting & Financial Performance is a senior leadership role with end-to...
775000 $ per day
...the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest...- ...Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across... ...both the shippers and end customers. But we are just getting... ...processes and decisions such as Accounting Operations, Compliance, Treasury...
775000 $ per day
...the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer ,... ...Operations teams to foster innovation and customer focus. Ensure adherence to ADM practices... ...(Java, HTML, XML, JavaScript, web services). Hands-on experience developing templates...- Call Center Agent (Junior Back Office or Non-Voice Account) Position Description Job Summary The main responsibility... .... Able to meet or exceed agreed service level targets with the client.... ...Team Leaders and process their customer volumes in their absence. Your...
- ...Location: Work in BGC, Taguig (Day Shift!) Your Profile in Customer Service ~2–3 years’ experience in presales and sales for IT... ...Assisting all customer's queries: not limited to product, account & delivery information This support will be provided by multiple...
- ...Availability for some Australia / US / Canada timezone overlap as required (mainly US) Nice to have Experience supporting Account Executives Experience joining product demos Experience with proposals, quotes, or e-signature tools Experience selling to...
775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile... ...committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and...775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile... ...committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and...- ...looking for an experienced Technical Service Delivery Manager to lead the delivery... ...Teams Telephony services for a strategic customer in Manila. This customer-facing leadership... ...engineers, fostering collaboration and accountability across the service team....
- ...at careers.alterdomus.com As Field Service Engineer (FSE), You will be responsible... ...This role blends technical expertise with customer-facing communication skills, ensuring... ...of the device lifecycle. ~ Support logistics activities including receiving, unpacking...
- ...seeking a proactive, detail-oriented, and customer-focused Online Customer Support... ...Maintain consistent tone of voice and service standards across every digital touchpoint... ...and approval authorities Liaise with logistics and fulfilment teams to confirm and communicate...
- ...AudioCodes is currently looking for a Technical Service Engineer ( Voice & UC Engineer) to support and maintain enterprise voice and Microsoft Teams telephony environments for a strategic customer in Manila. In this role, you will be responsible for ensuring the availability...
1 $ per day
...culture Vibrant City Location: Work in BGC (Night Shift!) As a Service Desk Coordinator... You'll be responsible for providing... ...to convey technical information clearly to non-technical customers. Strong problem-solving and decision-making skills. AMENABLE...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent (Logistics Account). Be the first to apply!
