Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig
Full-time
Tasq Staffing Solutions, Inc.
Work Setup: 100% Onsite (BGC Taguig)
Work Schedule: Night shifts, shifting schedules and split-offs as necessary; working on holidays and weekends as needed
Requirements:
- Finished at least 2 years in college without back subjects
- Must be have at least B1 proficiency in Spanish with online or physical certificate as proof
- With at least 1 year of customer-facing work experience from any industry for foreign applicants, or at least 1 year of BPO experience as a Spanish speaker for local applicants
- Customer Service experience is a huge advantage but not required
- Proficient English communication skills
- Amenable to work 100% onsite at BGC, Taguig
- Ideal candidates are those living nearby for easy and convenient commuting
- Open to working predominantly on night shift with highly possibility for shifting schedules, split-offs and holiday or weekend shifts as needed
- Highly attentive to detail with excellent problem-solving abilities
Responsibilities:
- Provide prompt, personalized support via calls, emails, or chat, adhering to SOPs for a positive customer experience.
- Research solutions to resolve issues, educate clients, and promote products and services.
- Identify customer needs and offer tailored solutions.
- Navigate online platforms efficiently, stay updated on product info, and comply with company policies and regulations.
- Meet KPIs and SLAs to ensure high client satisfaction.
- Follow program procedures while managing assigned and ad hoc tasks effectively.
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig in Taguig vacancy
- ...Work Setup: Onsite (Taguig) Start Date: ASAP Qualifications: Proficient in both English and Spanish language College graduate or completed at least two years of college... ...standards and company policies. Good customer focus. Sharp attention to detail....
- ...Work Setup: 100% Onsite (Taguig) Shift: Night Shift Schedule Start Date: ASAP Qualifications... .../local candidates Good English and Spanish communication skills Willing to work... ...to Spanish and English-speaking customers. Communicating with clients via...
- ...degree ~3 years of WFM experience, preferably in BPO/Shared Services. ~ Must also be exposed to Scheduling, Capacity planning,... ...to work in shifting schedules. ~ Amenable to work ONSITE (BGC TAGUIG). ~ Able to start ASAP ~ IMPORTANT: PLEASE UPDATE YOUR CV...
- ...~3 years of MIS/RTA experience, preferably in BPO/Shared Services. ~ Knowledge with using MIS Scheduling tools (PowerBI, VBA... ...Amenable to work in shifting schedules. ~ Amenable to work ONSITE (BGC Taguig). ~ Able to start ASAP Responsibilities: Builds...
- ...Online Video Sharing account in Taguig City. You will be responsible for delivering exceptional service to valued clients through... ..., problem-solving skills, and customer profiling. Key Responsibilities... ...Must be willing to work onsite in Vertis North/Taguig Willing...
- ...Work Setup: Onsite (BGC, Taguig) Work Schedule: Day Shift Start Date: August 24-31, 2026 Qualifications: Bachelor's Degree holder... ...: Execute role-specific activities and deliver services in line with process requirements. Ensure accuracy, quality...
- ...Amenable to work in shifting schedules. Amenable to work ONSITE in BGC Taguig Able to start ASAP Education and Other Requirements: Minimum experience of 4 years with customer service and workforce in the BPO/BPM industry Bachelors degree in any course...
- ...Work Setup/Schedule: Onsite in BGC, Taguig on a rotational/shifting schedule Role Overview: This role supports the deployment of assigned... ...initiatives — all with the goal of delivering exceptional service to internal stakeholders within available resources....
- ...and call monitoring in line with agreed service quality plan. Provide coaching and... ...industry at a QA/Quality Assurance Specialist capacity Prior QA experience is required... ...with other teams to bring about synergies. Amenable to work full ONSITE in BGC Taguig....
- ...Description Provide exceptional customer service by addressing inquiries and resolving complaints in both English and Spanish. Assist customers with product selection... ...communication skills Willing to work onsite in Taguig Willing to work on night shift...
- ...Work Setup: Onsite (BGC, Taguig) Work Schedule: Day Shift Start Date: August 24-31, 2026 Qualifications: Bachelor's Degree... ...related discipline preferred. At least 36 months as HR Specialist Proficiency in MS Office and relevant HR/payroll systems...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Onboarding & Program Delivery: Lead end-to-end onboarding for new hires, including training on tools, processes, and role-specific skills. Training & Development...
- ...Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Responsibilities: Training Needs Analysis: Ability to extend follow... ...Domain: Training experience in effective communication, customer service, technical support, and culture Technology Functional Knowledge...
- ...business process outsourcing (BPO) company specializing in customer service, back-office support, and technical solutions. Our... ...interacting with international clients Willingness to work onsite in BGC, Taguig Work Schedule: Shifting schedules with two rest days...
- ...Responsibilities Support customers and seek ways to improve inquiries or issues from customers... ...regarding financial products and services through a variety of channels such as phone... ..., military experience, education ~ Spanish speakers, including those without prior...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: SSales Leadership & Strategy: Lead the team to surpass revenue targets by generating new business, closing deals, and collaborating with Marketing and Operations....
- ...related course At least 5 years of relevant experience in Customer Service / CX domain Strong communication and stakeholder... ...to-end digital transformation roadmaps Willing to work ONSITE in BGC Taguig Role Highlights: Partner with business and technology...
- ...and consultants. Position: Spanish Customer Support Associate Company... ...Company Work Location: BGC, Taguig City Salary: Negotiable... ...Nightshift Work Set-up: Onsite BENEFITS : HMO for Employee... ...). With Customer Service experience is a big Advantage...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Team Leadership: Lead, train, and coach inside sales team; Manage KPIs through reviews and action plans. Sales Operations: Generate new accounts via outbound...
- ...Provide exceptional customer support via phone, email, and chat. Assist customers with inquiries, product information, and issue... ...feedback accurately. Collaborate with team members to improve service quality. Meet performance metrics and targets set by...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Team Leadership: Inspire and guide... ...At least 3 years experience in contact center/customer care At least 2 years tenure in Supervisory role Strong...
- ...Description Provide exceptional customer service to Spanish-speaking clients. Handle inquiries and resolve issues through phone, email, and chat. Maintain accurate records of customer interactions and transactions. Educate customers on products and services...
- ...Description Resolve customer inquiries and provide accurate information in both English and Spanish. Assist customers with product... ...the systems while ensuring service quality. Maintain a positive... ...and Competencies: Strong bilingual communication skills in English...
- ...Key Responsibilities: Handle inbound and/or outbound customer inquiries in Spanish and English Provide accurate information regarding products, services, billing, and account concerns Resolve customer issues and complaints in a timely and professional manner...
- ...Description Provide exceptional customer service to Spanish-speaking customers. Handle customer inquiries and resolve issues via phone, email, and chat. Assist in the development of FAQs and service documentation in Spanish. Maintain a positive attitude and...
- • Provide excellent customer service to Spanish-speaking clients via phone, chat, or email. • Assist customers with inquiries, concerns, and product/service support in a professional and timely manner. • Maintain accurate records of customer interactions and ensure proper...
- ...2 years of experience with Python, VBA, Power Automate, and Service Now Experience with software automation, macros, artificial... ...Prism and other RPA tools Must be amenable to work ONSITE in BGC Taguig Must be ok with midshift schedule Responsibilities:...
- ...Respond to customer inquiries via phone, email, and chat in a courteous and helpful manner. Assist customers with order processing, returns, and product information. Document customer interactions accurately in the company database. Identify and escalate issues...
- Responsible in creating an end to end test plan. Executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. Test functionality performance, reliability, stability and compatibility...
- ...Work Setup: Onsite (BGC Taguig) Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days a Week Education & Experience: Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig. Be the first to apply!
