Business Analyst - Customer Service Domain Consultant (BGC Taguig) | Onsite
Full-time
Tasq Staffing Solutions, Inc.
Basic Qualifications / Requirements:
- Bachelors – Computer Science, IT, Engineering or any related course
- At least 5 years of relevant experience in Customer Service / CX domain
- Strong communication and stakeholder management skills
- Hands-on experience with ServiceNow and Genesys AI solutions
- Proven ability to work with stakeholders to define and deliver end-to-end digital transformation roadmaps
- Willing to work ONSITE in BGC Taguig
Role Highlights:
- Partner with business and technology stakeholders
- Define customer service transformation strategies
- Drive digital initiatives across platforms and processes
- Enable AI-led and automation-driven CX solutions
Benefits
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Business Analyst - Customer Service Domain Consultant (BGC Taguig) | Onsite in Taguig vacancy
- ...Work Setup: 100% Onsite (BGC Taguig) Work Schedule: Night shifts, shifting schedules and split... ...certificate as proof With at least 1 year of customer-facing work experience from any... ...for local applicants Customer Service experience is a huge advantage but not...
- ...Procurement Analyst - BGC, Taguig CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every... ...As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides...
- ...Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Responsibilities: Training Needs Analysis... .... Required Skills : CS and Tech Domain: Training experience in effective communication, customer service, technical support, and culture Technology...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Team Leadership: Lead, train, and coach inside sales team; Manage KPIs through reviews and action plans. Sales Operations: Generate new accounts via outbound...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: SSales Leadership & Strategy: Lead the team to surpass revenue targets by generating new business, closing deals, and collaborating with Marketing and Operations....
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities... ...; and consistently deliver top-notch service. Requirements: Bachelor's... ...least 8 years experience in contact center/customer care At least 3 years tenure in Supervisory...
- ...Work Setup: 100% Onsite (BGC Taguig) Work Schedule: Night shifts, shifting schedules and split... ...as proof With at least 1 year of customer-facing work experience from any industry... ...speaker for local applicants Customer Service experience is a huge advantage but not...
- ...Work Setup: Onsite (BGC, Taguig) Shift: Night shifts, shifting schedules, and split-offs as necessary (working on holidays and weekends... ...Providing high-quality support to Spanish- and English-speaking customers. Communicating with clients via phone, email, and chat....
- ...We are currently seeking Service Desk Associates to join a growing team in BGC Taguig. The ideal candidate will provide technical support and excellent customer service to end-users, ensuring timely resolution of IT-related issues. Key Responsibilities Respond...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Team Leadership & Supervision: Mentor... ...management US night shift, tool proficiency, high call volume comfort Coaching passion, sales/customer support results....
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~11PM to 8AM Responsibilities: Onboarding & Program Delivery: Lead... ...with feedback, and refine programs based on data and business priorities. Process Improvement & Documentation: Standardize...
- ...: ASAP Work Location: BGC Taguig The Senior Telecom Analyst is a hands-on and dynamic... ...the company's customer facing Contact Center omni... ...technology that enables our business and ultimately drives the... ...review and maintain ongoing service levels, invoices, and drive...
- ...2 years of experience with Python, VBA, Power Automate, and Service Now Experience with software automation, macros, artificial... ...Prism and other RPA tools Must be amenable to work ONSITE in BGC Taguig Must be ok with midshift schedule Responsibilities:...
- ...and call monitoring in line with agreed service quality plan. Provide coaching and... .../take calls to remain hands on process domain. Perform process audits to ensure compliance... ...with other teams to bring about synergies. Amenable to work full ONSITE in BGC Taguig....
- ...Specialist Work Setup: Onsite Schedule: Monday to... ...Morning Shift Location: Taguig We are looking for an enthusiastic and customer-focused Beauty Specialist... ...personalized beauty consultations and makeup application services Suggest products that match...
- ...Working Setup: ~100% Onsite (BGC Taguig) Work Hours: ~ As Required Responsibilities: 1. Facility Data Verification & Maintenance Carefully review and confirm the accuracy of assigned links and sources for existing dental facilities. Update and...
- ...partners globally by offering products and services across Commerce, Collectibles, and... ...relationship; conduct structured business reviews on a regular cadence. · Negotiate... ..., 9:00 AM - 6:00 PM Manila Time Location : Onsite - BGC Taguig Industry : Technology...
775000 $ per day
...DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements... ...with 1 yr BPO experience Must be amenable to work in Taguig, Amenable to work on shifting schedule and during holidays...- ...Working Setup: Preferred Days: Tuesday to Saturday: 100% Onsite (BGC Taguig) Alternative: Monday: WFH, Tuesday to Friday: Onsite (BGC... ...: Monitor US industry news relevant to the company's business areas on a daily basis to share internally. This is to stay...
- ...Benefit Customer Service Representative (Onsite, Night Shift) ~202603690 ~Taguig, Metro Manila, Philippines ~Full time View favourites Description The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help...
- ...fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective... ..., problem-solving skills, and customer profiling. Key... ...Amenable to work fully on-site in BGC Taguig Amenable to work on...
- ...closely with our clients as consulting professionals who design, build... ...that can help enhance business performance. As part of these... ...business value proposition and customer experience. Perform CX management... ...CCaaS (Contact Center as a Service) migration, lead existing...
- ...We are looking for CSRs to join a fast-growing account in Taguig. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly...
- ...Location: Taguig Work Setup: Onsite Shift: US Responsibilities: Partner with consultants and your team to drive client benefits strategies by expertly managing... ...Thoroughly assess and compare vendor products, services, and contracts to identify the best fit....
- ...We are looking for Customer Service Representatives to join a fast growing Insurance account in Taguig City. You will be responsible for delivering exceptional service to... ....g., Math, Accounting, Commerce, Economics, Business Administration) with or without BPO experience...
- ...Work Setup: Onsite (BGC Taguig) Work Schedule: Flexible with mid or night shift schedule... ...and accomplish challenging goals A customer-service mindset and ability to work in a diverse... ...and address audit feedback. Business Continuity: Participate in BCMS drills...
- ...Work Setup: On-site (BGC, Taguig) Work Schedule: Standard 9AM - 6PM (Flexible) Role Summary... ...and compliance. A strong background in Business Process Outsourcing (BPO) or Offshoring,... .... ~ Strong experience in BPO, Shared Services, EOR, Outsourcing, or Offshoring...
- ...Hybrid Set-up (Once a week onsite) | BGC Taguig Start Date: ASAP The Senior Customer Relations Analyst is responsible for end-to-end... ...(e.g., financial services, consumer protection, reputation... ...occur that can have wider business impacts and manage with immediate...
- ...Job Family Group: Customer Experience Job Family: Customer Journey Job Purpose Designs and tracks customer journeys and creates... ...taking decisions based on customer data, being responsible for business outcomes, and coordinates with relevant internal and/or...
- ...better working world for all. EY - Consulting – Business Analyst Manager As part of the Business... ...project outcomes across financial services engagements. You will lead client interactions... ...financial services processes such as customer onboarding, payments, lending,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Business Analyst - Customer Service Domain Consultant (BGC Taguig) | Onsite. Be the first to apply!
